Reviews of Riad NayaNour
40 Derb El Halfaoui, Bad Doukala, Medina, 40000 Marrakech, Morocco
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFirstly i would like to thank the amasing staff. The place in absolutely beautiful and spotless very clean and the rooms are beautiful too. the Breakfast is so good too and there is so many nice spots in the riad to sit and chill.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLocation. Cleanliness. Staff…The staff in particular were great. Marium, Zakariya, Adul Rahman, Lubna, Rida were all great tended to all our requests and needs. They kept property clean and comfortable. Great job Guys you are amazing.
The shower was a bit small and the water pressure in the shower was low but not unbearable. I really hated that I had to leave!
A huge thank you for your wonderful comment! We’re delighted that you enjoyed the location, cleanliness, and above all, the care and attention from our team. Meryam, Zakariya, Lubna, Abdul Rahman, and Rida truly appreciate your kind words – it means a lot to them. We’ve noted your feedback regarding the shower and will do our best to improve it. Come back anytime – our door will always be open for you! 🌟
A huge thank you for your wonderful comment! We’re delighted that you enjoyed the location, cleanliness, and above all, the care and attention from our team. Meryam, Zakariya, Lubna, Abdul Rahman, and Rida truly appreciate your kind words –… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewWonderful Riad with exceptional service. I travelled with my family including two children 9 and 6. The Riad helped us to arrange transportation from the airport. I recommend this as the Riad May be a bit challenging to find the first time. We were welcomed by tea with Zach who gave us an orientation to the Riad and the area. Zach was incredibly warm, welcoming, and helpful throughout the stay. We stayed in the presidential suite which is a two level suite in a more private part of the Riad. We had our own little courtyard and balcony on the second level. The Riad is beautiful and the rooms were lovely and cleaned daily. This was perfect for our family sufficient privacy and a lot more space than we would typically have at a resort. All the staff worked hard to make the stay as comfortable as possible. Abdur-Rahman was so helpful and kind. He helped arrange for someone to launder our clothes and facilitated drop off and pickup. Clothes wet ready within 24 hours. I had a mild knee injury after a hike and he helped me to get ice for my knee and arranged for my breakfast to be served in our room instead of the third floor terrace. All and all a wonderful and experience!
While we loved being so close to everything, the specific location of the Riad, left a bit to be desired. It was not on a bigger street but off an alley with some other Riads and shops. It took a bit of getting used to this, but after a couple of days, we were accustomed to it. They have cameras on the outside and no matter the time of our return were ready to let us in as soon as we arrived.
Thank you so much for your kind words! We’re really happy you and your family felt at home in the Presidential Suite, and that Zach, Abdur-Rahman, and the whole team could make your stay easier and more comfortable — that’s exactly what we hope for. Hope to see you all again soon at Riad NayaNour! The NayaNour Team
Thank you so much for your kind words! We’re really happy you and your family felt at home in the Presidential Suite, and that Zach, Abdur-Rahman, and the whole team could make your stay easier and more comfortable — that’s exactly what we… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified review- location is great - staff are very friendly - the family ‘Naya’ room with its own courtyard is very nice and private for families with children. - All rooms and bathroom were clean. Comfy pillows and good bedding. - breakfast was lovely and they also catered for those of us who are gluten free & needed non dairy milk (must be requested and possible extra charge) - kids enjoyed the pool
- the pool had too much chlorine in it which made our eyes burn. The kids did enjoy it very much but went in it the one time.
Thank you so much for your kind and thoughtful feedback! We’re really happy to hear that you and your family enjoyed your stay — especially the Naya room and the breakfast. We’re also glad the kids had fun in the pool, and we appreciate your comment about the chlorine — we’ll make sure to look into it. We hope to welcome you back soon at the riad! Warm regards, The Riad NayaNour Team
Thank you so much for your kind and thoughtful feedback! We’re really happy to hear that you and your family enjoyed your stay — especially the Naya room and the breakfast. We’re also glad the kids had fun in the pool, and we appreciate yo… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe staff was extremely helpful every step of the way. They provided a Champions League Championship watch party when we asked about it. They walked and got us stamps for postcards and personally escorted us to a massage they arranged for us. I cannot say enough about the helpfulness of the team. They made our trip even more special.
Seriously nothing negative to say. They crushed it!
The entire Nayanour team thanks you for your stay with us. Looking forward to seeing you again.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewThey was very welcoming from the moment u arrive they couldn't do enough for you the riad was absolutely beautiful couldn't fault it at all. The area was perfect everything u wanted to go see was in walking distance
The entire Nayanour team thanks you for your visit. Looking forward to seeing you again at our place.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe staff were great!! Super kind and hospitable.
Thank you so much, it’s a pleasure to read messages like this ❤️. We hope to see you again very soon!”
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewProperty was beautiful! It’s crazy you come through the alley ways and then step into this beautiful Riad!
We are happy that the place where your stay went well. Looking forward to seeing you again.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewA beautiful riad and absolutely excellent service! We stayed at Naya Nour for 3 nights and enjoyed every minute of it. The staff were so helpful and friendly, many thanks to Abderhmane and the team for making it such a special trip for us. The location was perfect, within walking distance to the souks and the food was delicious, we especially enjoyed the breakfast on the roof each morning. We definitely recommend staying here for a relaxing trip
Thank you for choosing Riad Nayanour for your stay in Marrakech. We will be very happy to welcome you again or at Riad Nayanour or Riad Looma our new Riad. See you soon The whole Nayanour team.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewEverything! Hospitality, breakfast, rooms, amenities, location all excellent!
Nothing.
We sincerely thank you for your kind and thoughtful comment priya . It is a real pleasure to know that you enjoyed every aspect of your stay with us.” Best Regards Maryam 🙏 .
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewIt was clean with a beautiful aesthetic. They offered a quiet and peaceful sanctuary in the midst of a busy city. The staff were kind, considerate and friendly. I would recommend this Riad to anyone looking for a relaxing weekend getaway.
Nothing. Everything was great.
Thank you for this kind comment. Looking forward to welcoming you for your next stay in Morocco.
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewAtmosphere Staff Quality Service
It was perfect / the pool area is not big so it might be crowded in some moments
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewNice a d spacious room, good environment, location is good
Water power in bathroom is weak
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewOur stay at Riad NayaNour was so lovely. The Riad is very beautiful and well equipped, the breakfast and food were amazing and the staff was the kindest staff we ever had. They helped us with all of our questions and made our stay unforgettable. Special thanks to Suleyman and Mohammed :) Sandra & Çağla
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Thank you so much for your kind and heartfelt words. We’re delighted to hear that you enjoyed your stay at Riad NayaNour. Suleyman, Mohammed, and the whole team sincerely thank you. We hope to welcome you again soon in Marrakech! Warm regards, The Riad NayaNour Team
Thank you so much for your kind and heartfelt words. We’re delighted to hear that you enjoyed your stay at Riad NayaNour. Suleyman, Mohammed, and the whole team sincerely thank you. We hope to welcome you again soon in Marrakech! Warm rega… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewEverything. Awesome riad, quiet and wonderful.
Thank you for this kind comment. The entire Nayanour team thanks you hoping to see you again soon.
Reviewed: 20 May 2025 · Stayed in April 2025
Verified reviewLocation
Stench in the bathroom became unbearable after a point
Hello I am the new owner of the Riad. Unfortunately, I wasn’t there yet when you were at the Riad. There was certainly a problem that should have been solved I’m sorry for you. Warmly
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewStylish and atmospheric raid in Medina. Polite and friendly staff, authentic rooms, nice entrance area with a pool.
Bed linen and towels are tried (towels were almost gray). Breakfast is modest, served on the terrace with a lot of bees, water is not included in the breakfast.
Thank you for your comment. We take note of your comments.
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThis Riad will undoubtedly take your breath away with its absolutely stunning and authentic Moroccan decor! Thank you to the lovely team at Riad NayaNour who ensured we received top service and enjoyed our stay. Each member of staff is extremely helpful and friendly - they really make you feel at home. Will definitely visit again.
Thank you so much for your amazing review! We’re so happy you enjoyed the decor and felt right at home with us. The whole team loved having you here, and we truly hope to see you again soon. Take care and see you next time in Marrakech! Best regards Maryam.
Thank you so much for your amazing review! We’re so happy you enjoyed the decor and felt right at home with us. The whole team loved having you here, and we truly hope to see you again soon. Take care and see you next time in Marrakech! Be… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe staff were amazing! The breakfast was great with homemade bread, jam and yogurt!
Nothing
Thank you for your kind message we hope to see you again very soon.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewWe absolutely loved everything about NayaNour. It is such a beautiful Riad, and ALL the staff were incredibly friendly and helpful, nothing was ever too much. Our room was spotless, breakfast delicious, and the dinner we had was perfect and amazing value. The location meant everything was in a 30-minute stroll, and despite being in the centre, it was super quiet. We had the best time with you all, thank you.
We loved everything!
Thank you so much for your wonderful review! We are delighted that you enjoyed your stay at NayaNour—from the warm welcome from our team to the cleanliness of your room and the meals we prepared. Your satisfaction is our greatest reward. It was truly a pleasure to host you, and we hope to have the joy of welcoming you back to Marrakech very soon! Best regards Meryam .
Thank you so much for your wonderful review! We are delighted that you enjoyed your stay at NayaNour—from the warm welcome from our team to the cleanliness of your room and the meals we prepared. Your satisfaction is our greatest reward. It… Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewAll of the staff made our stay exceptional. The hotel is gorgeous, the location is superb (15 mins to everything you could want to see) the breakfast was delicious. In particular, Mohammed went out of his way to help us with our special requests and spent time explaining how to get around to all the attractions so we didn't miss out. He takes the place from great to amazing with his customer service
Thank you so much for your kind words! We’re thrilled you enjoyed your stay, and Mohammed will be especially happy to hear your praise. We hope to welcome you back again soon! Best Regards Maryam.