41, Derb Rahmouni Bab Aylane, Medina, 40000 Marrakech, Morocco
#873 of 1,304 hotels in Marrakech
Guests' ChoiceBased on 20 hotel reviews
8.9Cleanliness
9.2
Comfort
8.9
Location
8.3
Facilities
8.9
Staff
9.8
Value for money
8.9
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 20
Reviewed: 15 June 2025
Ann
PortugalStay here and feel like a royal family! The level of care, compassion, assistance, and service was beyond exemplary. The Riad is an oasis, a paradise that caters to your every need. It is GORGEOUS. Quiet. Calm. Smells beautiful. Spa-level bath products. Lucious linens and towels. And a lovely private breakfast served just for us, with made to order eggs, every single day at whatever time we wanted. Our teen ordered fruit salads that came like art on a plate each day. I am beyond words and truly grateful. Thank you!
Stayed in June 2025
Reviewed: 8 May 2025
Rachael
IrelandThe only tip is that it can be a little noisy at night/early morning due to nature of the building, so bring ear plugs! :)
Riad O'Zeen is the only place to stay in Marrakech! Located down an unassuming street, it is an oasis of calm and serenity and the perfect place to unwind after the busy streets of the city. The rooms were all spotless, smelled like roses and the breakfast was delicious and filling. We ate at the Riad one night and the beef tagine was the best we had during our whole stay. Hamid and the team can't do enough for you and are extremely kind and helpful. We are already looking forward to our return trip!
Stayed in May 2025
Reviewed: 6 May 2025
Melinda
United KingdomNothing
We had a fantastic experience at Riad O’Zeen - a super beautiful and relaxing space. The riad has a lovely host, Hamid, who was incredibly welcoming and helpful. Breakfast every day was served on the sunny upstairs patio and was delicious, and we enjoyed unwinding in the riad in the late afternoon before heading back out for dinner each night. The perfect place for a long weekend.
Stayed in May 2025
Reviewed: 26 April 2025
Perez
SpainThe only thing I can think of is the fact that the Riad is difficult to find if you go on your own. You have to go through a sort of tunnel/narrow street. They could put on some signs to solve this problem.
The Riad was lovely, very charming and peaceful, and the staff were super nice. I'm a vegan and they always made sure I had plant-based options, including the delicious breakfast, which is a delightful surprise. Overall, I really recommend the accommodation and would definitely repeat the experience.
Stayed in April 2025
Reviewed: 18 April 2025
Annelie
SwedenThe staff was so friendly and helpful. The riad is beautiful and once you step in there a sence of peace coming over you.
Stayed in April 2025
Reviewed: 27 March 2025
Lina
FranceOur stay at this Riad was simply unforgettable. Nestled like an oasis in the heart of Marrakech’s old town, it offered a serene escape from the bustling streets. The mornings were pure magic, waking up to the soothing chants of birds and indulging in a delicious breakfast. The true gem, however, was the staff—especially Hamid, who went above and beyond, taking care of us 24/7 with the smallest details. His kindness and dedication made us feel truly at home. If you’re looking for an authentic and peaceful retreat, this place is a must. Highly recommended!
Stayed in March 2025
Reviewed: 26 March 2025
Ippolito
United KingdomIt was great, we stayed as an LGBTQ couple and everyone was super accommodating
Stayed in March 2025
Reviewed: 1 March 2025
Azhar
Bahrain"The only downside was the lack of a bidet in the toilet. Don't hesitate—get your bidet and enjoy the experience!"
"Mind-blowing stay in Marrakesh! The riad was absolutely stunning, with beautiful decor and a serene atmosphere. Hosts Abdulhamed and Salha went above and beyond to ensure we had everything we needed, offering helpful tips and warm hospitality. Our experience there was truly exceptional, making our time in Marrakesh unforgettable!"
Stayed in February 2025
Reviewed: 8 February 2025
Igors
LatviaNothing
The hostess was very responsive and helpful.
Stayed in January 2025
Reviewed: 4 January 2025
Ulrich
GermanyYou just dive into a place of tranquility and great hospitality. Walking distance to souk and place Djemaa el Fna.
Stayed in January 2025
Reviewed: 31 December 2024
Shannon
IrelandI do like the room to be made up everyday.
It is a beautiful Riad which has just opened. It is in a quiet location but walking distance to the main square. The sheets and towels luxurious.
Stayed in December 2024
Reviewed: 31 December 2024
Ismail-jibril
United KingdomRiad O’Zeen is an absolute gem in the heart of Marrakech. From the moment we arrived, the attention to detail and warmth of the staff made us feel right at home. The rooms are absolutely stunning, blending traditional Moroccan charm with modern comfort—each detail feels carefully curated to provide a luxurious yet authentic experience. The service here is second to none. Abdulhamid and Saliha deserve special mention for their kindness, attentiveness, and genuine care. They went above and beyond to ensure our stay was perfect, anticipating our every need with grace and efficiency. Breakfast was a daily highlight—fresh, delicious, and beautifully presented. The drivers arranged by the riad were equally professional, making our excursions seamless and stress-free. Whether it’s your first visit to Marrakech or your tenth, I cannot recommend Riad O’Zeen highly enough. It’s more than a place to stay—it’s an experience, and one I would recommend 100% to anyone. We’ll certainly be returning!
Stayed in December 2024
Reviewed: 21 April 2025
Shireen
Isle of ManWe got off to a bad start with no one to collect us at airport. I didn’t have my WiFi on and that was apparently the problem, but when my daughter tried calling them, there was no reply. Had to arrange other transport into centre and then the host, Hamid, was very cross with us! He calmed down but the damage was done I’m afraid. Also, the rhiad is a long walk into the centre and it’s a very manic walk with all the motorcycles which are there. On reflection, we’d either stay right in the centre or out of the medina. We stayed for four nights and weren’t offered clean towels or bedding. Wasn’t a huge problem, but dry towels would have been nice. There was no door on the en-suite, just a net curtain - worth knowing before you go! After the initial bad start, Hamid was helpful with us.
Breakfast was ok but would have been nice to have had an option. Same every day wasn’t great, but was pleasant enough. No offers of top ups of drinks though. We were quite disappointed. The rooms were clean but small.
Stayed in April 2025
Reviewed: 12 March 2025
Sally
United StatesThey overbooked and did not have a triple room for us when we arrived at 11:30 at night even though we had a confirmation from them that we were arriving late that evening and had the confirmation for a triple room. Hamid attempted to find a place for us to stay the night. We were taken to two different apartments- the first was very dirty with soiled linens and debris on the floor. Hamid then found a nice apartment for us that was clean where we could sleep. By then it was 2:00 AM. He sent a taxis for us the next morning and we completed our stay at the riad. As we were leaving the owner phoned to say we had to pay approximately 22 euros in taxes before we left or she would let booking know that we displayed “bad behavior”. My receipt which clearly indicated that the taxes had been paid was sent to her but she insisted they were due. I have copies of all paperwork which clearly have the final price including all taxes. I felt this was an insult especially considering all the troubles we already had with the booking. They kept blaming Booking .com for the mistake. Whatever, the mistake was clearly not ours.
The staff especially Hamid was wonderful and very helpful. He went out of his way to try and make us comfortable.
Stayed in March 2025
Reviewed: 2 June 2025
Veronica
ItalyThere are no comments available for this review
Stayed in May 2025
Reviewed: 20 April 2025
Alberto
ItalyThere are no comments available for this review
Stayed in March 2025
Reviewed: 30 March 2025
Rowena
United StatesThere are no comments available for this review
Stayed in March 2025
Reviewed: 19 April 2025
Marianne
United StatesThere are no comments available for this review
Stayed in April 2025
Reviewed: 3 March 2025
Kirksal
United KingdomThere are no comments available for this review
Stayed in March 2025
Showing 1 – 20
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content