Reviews of Riad of the Moon
107 Rue Derb Jdid, Medina, 40040 Marrakech, Morocco
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe staff was amazing! The place is really peaceful, beautiful and clean.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe property was beautiful and conveniently situated next to the Medina. Staff were friendly and provided exceptional service, I’d like to thank Mouhssine, Fatima, Souad, Kabira, Khadija and Younes for being so accommodating to my family and our needs, providing service with a smile and making us feel right at home in Marrakech!
The property is situated amongst houses and you have to walk through alleyways to get to the property, however not the worst we’ve seen
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe staffs were kind.
They have sent a message to say that I could be no worries about gluten free food and when I arrived there they didn't provide no bread gluten free. The breakfast is very poor. The location is terrible. The reviews were so good about the location and when I have arrived It was dificult to find the Riad. It is true that is close to many places but The streets to get the riad aren't good and we don't feel safe.
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Regarding the gluten-free bread, we would like to clarify that while we always do our best to accommodate dietary needs when informed in advance, we are a mid-range riad and not equipped like a luxury hotel with access to a full gluten-free kitchen. That said, at no extra cost, we provided you with fresh eggs—based on your confirmation—and a generous selection of fruits and juice. In Marrakech, and especially within the Medina, it is genuinely difficult to source fresh gluten-free bread, but we still did our best to offer a healthy and safe alternative, which many of our guests appreciate. As for the location, we understand that the unique layout of the Medina may not be familiar to everyone. However, many of our guests love being in the heart of the old city, with easy access to major attractions like the Bahia Palace. The charm of the Medina is exactly what draws visitors from all over the world. We’re disappointed that our sincere efforts were not acknowledged. Nonetheless, we always take feedback seriously and will continue striving to improve. Thank you Riad of the Moon
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Regarding the gluten-free bread, we would like to clarify that while we always do our best to accommodate … Show more
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe location was excellent if you want an authentic experience. The staff were exceptional and attentive. I would encourage anyone to eat at the Riad if you are looking for genuine home cooked, traditional Moroccan food. Fatima, Khadida, Mouhassine, Kabira and Siham worked super hard to make sure we had a superb Moroccan experience. Thank you all.
Alleyways are a bit dark at night
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewFab location and size. The breakfast was delicious. Mostly the staff were so helpful with organising taxis etc, very friendly and welcoming.
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewWe stayed for 3 nights here and think it’s wonderful. This is a beautifully decorated and well laid out traditional Riad. So much to love! The rooms are comfortable with plenty of plug sockets and good bathrooms. Everything was clean and very tidy. The staff are happy and friendly, always smiling and chatting. It’s a very relaxing place! The breakfast on the roof is fabulous. Traditional Moroccan bread / pancake / crumpets with plenty of butter and jam. Natural yoghurt, plates of fresh fruit. Omellets and muffins. All home made with love and attention to detail. We were full up all the way to lunch every day. The coffee is amazing stuff and there’s a good selection of tea to chose from too. They have cold drinks, cheap bottles of water and coke / sprite etc. It’s in a fab location, very quiet but a moments walk from the souks and about 5 mins from the main square. Our rooms were made up to a great standard every day. The plunge pool is so calming and refreshing - allowing you to unwind in tranquillity after a day exploring in the hustle and bustle of the city. They helped us to get an airport transfer at the end of our stay too. We all absolutely loved “Moonie” the Riad cat. He announced himself each morning and if you left the door open would happily pop in to say hello. I would definitely recommend this place to anyone. I will be coming again with my family soon! Thank so much again for the perfect hospitality!
There is nothing to dislike here it’s fab.
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewEverything was as expected
There were some very noisy children when we were there. The parents just let them run free in the Riad.
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewThe riad was beautiful, clean and the staff super friendly. The breakfast was awesome.
It's not super easy to find, an easier to spot sign would help a lot.
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewGreat location
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewWonderful staff, very attentive and helpful
Rooms could benefit from sound proofing, lots of noise from the street at night
Reviewed: 7 March 2025 · Stayed in January 2025
Verified reviewReviewed: 7 March 2025 · Stayed in March 2025
Verified reviewA very quiet riad, ideally located, very clean and wonderfully decorated. We stayed a whole week and the staff was perfect, very kind and helpful. Their smiles were a delight to start off our sightseeing and wanderings every day. Thank you all :)
No fridge in our room, despite what was said in the room description on Booking.com website. Not a real problem for us but could be a bit of a disappointment for some, depending on people's needs and priorities.
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewIt was a lovely riad with the most friendly staff ever! Definitely recommend this place.
The bed was a little too small and the doors weren’t soundproof.
Reviewed: 5 February 2025 · Stayed in November 2024
Verified reviewThe riad is lovely, with beautiful decoration and the location is very good. The staff was friendly and the girl helped us with the luggage from the taxi until the riad. The breakfast was delicious, plenty and had even fresh fruit. It was so nice to have breakfast at the rooftop in sunny days!
They need to improve cleaning. The floor of the room was not so clean, as well as behind the bed and on the sides. I'm glad I brought flip-flops. And regarding the breakfast, the coffee was very strong.
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewLovely terrace and surroundings across the property. Exceptional service from staff. Always available to help.and go over and above.
Breakfasts were not always served hot.
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewAmazing breakfast!!! There is lots of variety and super fresh orange juice. Best butter I've ever tasted.
It would be better if there is a shower curtain to avoid water splitting out.
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewClean and friendly staff
I loved everything
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 January 2025 · Stayed in January 2025
Verified reviewGreat location. Really friendly people running it.
Reviewed: 30 December 2024 · Stayed in November 2024
Verified reviewThe terrace and especially the breakfast on the terrace were amazing. Staff is really nice.
Room was much smaller then expected and fairly basic and dated.
Reviewed: 29 December 2024 · Stayed in November 2024
Verified reviewThe cutest small, quiet and comfortable riad in Marrakech
Reviewed: 16 November 2024 · Stayed in November 2024
Verified reviewFirst of all what a beautiful place! Clean, nice staff, funny and cute cat, beautiful rooms and a great location! 😍 Staff is nice and helpful, rooms were cleaned perfectly everyday, breakfast is really good. Nice driver and staff from the riad came to guide us through the streets when we arrived as cars cannot drive directly to the riad. Really glad we booked a driver with the riad for airport transfer. We had 3 rooms as we were a group of 6, and all 3 rooms were beautiful and comfortable. Loved the good scent in the riad, and calming atmosphere at any time of the day. We had a lovely stay and would definitely come back🤍
For people that are very noice sensitive the walls are not thick enough to block out all of the sounds from other guests in the main area. This was really not a problem for us as it is to be expected (in any riad really) that sound travels a lot in the riads. Bring a pair of earplugs if u are really sensitive👍🏼 This did not bother us at all!