Reviews of Riad N'S & Spa 5 stars

-Receptionist was really nice. I think thats the main good thing about this riad. Although it was only him all alone for the whole Riad, he did his best to make our stay comfortable. 10/10 for him -Decent breakfast

-Its quite hard to find, if you are coming with luggage, best avoid it, you have to do some walk through the medina to reach as taxi drop off point is a bit far. Its like a maze to find this riad. -No tv in the room, note it is rated as 5 star hotel. -There is only 1 pool (not 2 as mentioned in the description)-Pool was more like a pond, was not clean. -AC was not cooling enough. May be add some pedestal fans -A kettle in the room will be really helpful -The door was partially broken, but we were able to close it properly -The experience of living in another riad during previous visit was much better than this one. -There was a small fridge, which was most likely not working at all. -No bin in the room Not really sure how hotels in Morocco are rated, at best, it is a 3 star not more than that.

The whole Riad is beautiful. And the staff is very friendly.

Riad N’s is really hard to find. Google maps didn’t really helped. The air conditioning is not strong enough during the summer. An extra could help for more comfort :)

I loved the staff!

Decor

Fake information No pool No spa No massage Very very very bad location can't be reached by car You need to walk 10 minutes

The Riad was an absolute oasis amidst the chaos of Marrakech. The staff were exceptional and let us continue to use their facilities when we had a flight late in the day. We loved the rooftop terrace and the cool plunge pool.

Fabulous service, the staff were lovely and so helpful. Extremely clean and beautiful riad. Great location and very close to the souk/la plaza square/jardin secret. We will recommend to all our friends. We hope we can stay again! Thank you so much.

Nothing!

The location was convenient for exploring Marrakech's old city, Yousef, the staff member, was very helpful and kind. Despite being close to the old city, the value for money was not good

Unfortunately, our stay didn’t meet our expectations. We arrived at the Riad and found that the check-in process was not smooth. We had to wait nearly two hours trying to reach the owner, with no immediate response. What we found was quite different from the photos and description online. The room was very small, with no space to move around the bed — we had to get up from the front side. The air conditioning unit was placed directly in front of the bed, making it uncomfortable to use. There was also a problem with ventilation, and sadly, we noticed ants in the room and used slippers left behind, which raised cleanliness concerns. We specifically chose the riad because a swimming pool was mentioned — especially for our child — but when we asked about it, we were told there wasn’t one available. Overall, the experience was disappointing and not what we expected based on the listing. We hope the property will take these comments seriously and improve the guest experience. This was not the relaxing stay we hoped for. I strongly advise future guests to clarify all details before booking and for the management to urgently improve communication and basic guest

Rooftop

Clean

The location is too bad The place is not 5 stars at all I would give it no stars at all I highly recommend people stay away from this location

It was very conjugated room. But bed were comfortable. Staff were very friendly and nice

I got into an accident from the company they provide us. We didn’t finish anything and left the city to catch the flight straight from desert. And didn’t get any refunds.

Location is great, short walk everywhere. Staff is lovely and helpful and place is super clean.

Not much for breakfast items apart from bread. Eggs only 2 mornings out of 4, nothing else to replace eggs, just bread and cake, no fruits. Could be better. Lots of bees around the table at breakfast

Very accommodating, brilliant staff (Yusef is brilliant) always helped us and very friendly , lovely facilities and it is so quiet and peaceful it’s almost surreal

Nothing everything was great

Stunning Riad. We were catered to very well. The roof deck was beautiful and we had a lovely breakfast up there in the morning.

The entrance to the property was down an alleyway and we were approached by a man who told us that the pathway ahead was closed. He then directed us down a dark alleyway and told us we needed to pay him for help. We said we didn’t have money and he left but it was scary for me and my partner.

Got this room because i was uncomfortable in a twin bed so this was more comfortable for one person. The ac worked well in this room as it was not covered up.

The door for the bathroom was way too low and i hit my head on it a few times, and the door was faulty so it wouldn’t close without a ton of force. the shower did not have good temperature control so it was either too hot or too cold. The shampoo did not dispense properly.

It was pretty, Youssef the host was really nice and helpful, tasty breakfast, and it was quite clean

We booked a double room with 2 single beds, but when we arrived at 10pm it was a double bed and had to separate it ourselves with the help of the host, which wasted time for us. The twin beds were really uncomfortable and small and it was hard to sleep, which meant i had to book myself another double room just so i could be comfortable. The AC of the room was covered in some compartment which meant the room did not cool down. The door for the bathroom was terribly hard to open. I assume its decent quality for a riad but we just didnt have the best time there considering how much we paid. not worth over 100 a night.

Staff were very friendly and helpful. They made it felt like home. Even pack breakfast for my early departure for a tour. The location couldn’t be better, all the major sites are in walking distance.

Nothing

The property is beautiful and quaint. It’s traditional Marrakech and yet feels upscale. We were greeted warmly and with a treat. Breakfast was included with our stay.

The location is perfect, staff is super friendly and attentive

It’s a little bit hard to find at first.

The hosts were very nice.

The Riad was amazing, we loved the vibe, the staff, the confort of the room. The staff was so nice and helped us a lot. We had some trips booked early in the morning and they were so kind and prepared a take-away breakfast for us two days in a raw. The breakfast itself was so good, with traditional bread and all kinds of homemade goodies that was served on the rooftop terrace. Also, we needed to use the laundry and even if they didn't had this in-house option, they sent out articles with the towels and bedsheets and we got them back the day after, nice and clean and for a very small price. Quite close to the Riad, few minutes walk is an Exchange office that could be useful if you want to change the currency and has a good exchange rate.

The Riad is in Medina so the cars like taxis cannot drive right in front of a hotel, so you need to have like a 5-10 minutes walk. Also, for some people might seem complicated to find it, since the entire Medina is a maze, but we didn't find it so challenging. However, all the pick-up points and taxis are outside Medina, so you need to plan extra time to get there.

Lovely customer service, riad was very relaxing, breakfast options were great!

nothing!