Reviews of Riad Pachavana
172 Derb Lambsober, Medina, 40000 Marrakech, Morocco

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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe stayed with friends and teenage kids. We loved it! The rooms were beautiful, the staff wa very kind and available and the breakfast was varied and almost customized to each table. Thank you to Khmissa and Ismail for making our stay conformatble and enjoyable. We will be back.
I wish the breakfast area had air conditionner.
Thank you very much for your kind words and for sharing your experience. We are delighted that you enjoyed the rooms, the breakfast, and especially the kindness of our staff. Khamissa and Ismail will be so pleased to hear your compliments. Regarding your comment about the breakfast area, we usually serve it by the poolside where it stays pleasantly fresh, and our terrace also offers a nice and airy atmosphere. But, we will certainly take your suggestion into consideration. We truly hope to welcome you back soon for another enjoyable stay in Marrakech! Riad Pachavana
Thank you very much for your kind words and for sharing your experience. We are delighted that you enjoyed the rooms, the breakfast, and especially the kindness of our staff. Khamissa and Ismail will be so pleased to hear your compliments. … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewA gorgeous Riad hidden within the medina streets, a true feeling of Marrakech’s rich history , beautiful architecture and design. The hosts and team at Pacha are so welcoming and warm and make sure that you feel comfortable. Always there to help out and accommodate. The place is spotless clean. Really can’t go wrong with price, location and facilities here !!! Will definitely be staying here anytime I come to Marrakech. I want to thank the staff for such an amazing hospitality and hope to share a stay with yous again! Thank you for accommodating us
0 things to say was spectacular
Thank you so much for your amazing review. We are truly delighted to read your kind words about the riad, its atmosphere, and especially about our team. It means a lot to us to know that you felt comfortable, well looked after, and enjoyed every aspect of your stay. Your appreciation motivates us to continue providing the best experience possible to our guests. We sincerely look forward to welcoming you back anytime you return to Marrakech. Warm regards, Riad Pachavana
Thank you so much for your amazing review. We are truly delighted to read your kind words about the riad, its atmosphere, and especially about our team. It means a lot to us to know that you felt comfortable, well looked after, and enjoyed … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWelcoming, inviting, comfortable, fabulous decor.
Thank you so much for your wonderful feedback. We are delighted to know that you enjoyed the warm welcome from our team, the peaceful atmosphere of the riad, as well as the breakfast and the decoration. Your kind words mean a lot to us, and we truly hope to have the pleasure of welcoming you back for another memorable stay in Marrakech. Warm regards, Riad Pachavana
Thank you so much for your wonderful feedback. We are delighted to know that you enjoyed the warm welcome from our team, the peaceful atmosphere of the riad, as well as the breakfast and the decoration. Your kind words mean a lot to us, an… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThegreenish atmosphere
No table in the room
Thank you very much for your review! We’re glad you enjoyed the food, the friendliness of our team, and the green, peaceful atmosphere of the Riad. Regarding your comment about the room, we would just like to mention that there is a small table in the room, as shown in the photos, but we understand that it may not have been exactly what you were expecting. Your feedback is still appreciated and helps us improve the experience for future guests. We hope to welcome you again on a future . Warm regards, Riad Pachavana
Thank you very much for your review! We’re glad you enjoyed the food, the friendliness of our team, and the green, peaceful atmosphere of the Riad. Regarding your comment about the room, we would just like to mention that there is a small … Show more
Reviewed: 4 July 2025 · Stayed in May 2025
Verified reviewVery kind hosts! We had dinner at the riad and the food was delicious! Perfect location. You can easily walk everywhere. Cute little swimming pool and amazing rooftop terrace. The breakfast was also delicious and we had everything we needed, including freshly prepared omelett on request.
Everything was fine
Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay with us, from the delicious dinner and breakfast to the location and rooftop terrace. It’s also great to know you appreciated the pool and the freshly prepared omelet in the morning. It was a real pleasure hosting you, and we hope to welcome you back again soon! Warm regards, Riad Pachavana
Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay with us, from the delicious dinner and breakfast to the location and rooftop terrace. It’s also great to know you appreciated the pool and the freshly… Show more
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewWe absolutely loved Riad Pachavana the moment we arrived we were met at the Taxi by Ahmed who took our suitcases whilst we walked to the Riad . Once inside experienced an oasis of calm we were welcomed with mint tea the manager Khamissa checked us in and gave us maps and great advice on where to go and what to see . Our room was lovely and we had the best sleep in the most comfortable beds with crisp white bed linen . Our meal was lovely on our first evening. Throughout our stay we could not fault this hidden gem a big thank you to Khassima Ashraf Ahmed Abdul Joudia & Fatima they could not do enough for us . Breakfast was plentiful fresh and varied served on the roof terrace each morning . We would definitely return to Riad Pachavana and would like to thank all the staff who made our stay memorable!
Nothing we could not find anything we didn’t like
Thank you so much for your incredible review! We’re truly touched by your kind words and thrilled to know that you had such a memorable experience from the moment you arrived. It’s wonderful to hear that you appreciated the warm welcome, the comfort of your room, the delicious meals, and the peaceful atmosphere of the Riad. Your special mention of Khamissa, Achraf, Ahmed, Abdou, Joudia, and Fatima means a great deal, they’ll be so happy to know they helped make your stay special. We’d be absolutely delighted to welcome you back anytime! Warmest regards, Riad Pachavana
Thank you so much for your incredible review! We’re truly touched by your kind words and thrilled to know that you had such a memorable experience from the moment you arrived. It’s wonderful to hear that you appreciated the warm welcome, th… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe staff was lovely. They helped us with activities we wanted to do in the city. They also helped with providing drivers of their trust to take us to different places. The breakfast was really good, freshly made and no processed foods involved. The room was also nice and cleaned and the location itself is as good as it gets.
Honestly nothing comes to mind. It would have been nice to be informed of the tourist taxes that we have to pay as we didn't expect it to be so high but other than that nothing to report.
Thank you so much for your lovely and detailed review! We’re truly happy to hear that you appreciated the location, the cleanliness of the room, the quality of the breakfast, and the assistance from our team with activities and transportation. Regarding the city tax, we understand your comment, however, please note that this information is already clearly indicated on Booking at the time of reservation. We hope to have the pleasure of welcoming you again in the future! Riad Pachavana
Thank you so much for your lovely and detailed review! We’re truly happy to hear that you appreciated the location, the cleanliness of the room, the quality of the breakfast, and the assistance from our team with activities and transportati… Show more
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewStaff were great
Other guests were very, very noisy throughout our stay. They should have rented a house
Thank you for your feedback. We’re very glad you appreciated our staff and the overall quality of the Riad. We’re truly sorry that your stay was affected by the behavior of other guests. While we always aim to maintain a peaceful atmosphere, as you experienced, some situations can be difficult to predict or control in a shared accommodation like a Riad. Please rest assured that we are reinforcing our efforts to remind all guests of the importance of respecting others’ comfort and keeping noise levels down, especially in the evenings. We sincerely hope to have the opportunity to welcome you again in a calmer setting. Riad Pachavana
Thank you for your feedback. We’re very glad you appreciated our staff and the overall quality of the Riad. We’re truly sorry that your stay was affected by the behavior of other guests. While we always aim to maintain a peaceful atmosphere… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in March 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewStaying at this Riad was an absolute dream. Tucked away within the bustling Medina, it felt like stepping into a peaceful sanctuary the moment we walked through the doors. The contrast between the lively streets outside and the serene, beautifully decorated courtyard inside was nothing short of magical. The staff were incredibly welcoming and warm—genuinely attentive without being intrusive. Every interaction felt personal and sincere, which made us feel right at home. Our room was tastefully decorated in traditional Moroccan style with vibrant tiles, soft lighting, and comfortable bedding. The attention to detail was evident everywhere—from incense sticks on the table to fragrant toiletries. Breakfasts on the rooftop terrace were a highlight: fresh fruit, warm bread, jams, and the most delicious mint tea... We also appreciated how the Riad balanced authenticity with modern comforts like air conditioning, and hot showers—all while maintaining a very local, artisanal feel. We would return in a heartbeat and recommend this Riad to anyone seeking a true Moroccan experience with warmth, charm, and tranquility. An unforgettable stay that made our visit to Marrakech truly special!
If there’s one thing to note, it is that at times the atmosphere was less tranquil due to noisy families with young children. We were lucky as we only had to put up with it on the last day of our stay. While understandable, it did take away slightly from the otherwise serene and romantic ambiance. I believe this Riad would be even more perfect as an adults-only retreat, ideal for couples and solo travelers seeking peace and quiet.
Thank you so much for your beautifully written and thoughtful review. We’re truly touched by your kind words and delighted to hear that your stay at our Riad was such a memorable and special experience. It means a lot to us that you appreciated the contrast between the vibrant streets of the Medina and the peaceful atmosphere within the Riad. We’re especially happy that you felt at home thanks to the warmth and attentiveness of our team, your comfort and satisfaction are always our top priorities. We’re also thrilled to know that you enjoyed the traditional Moroccan decor, the attention to detail in your room, and the breakfasts on the rooftop, we agree, there’s nothing like fresh fruit and mint tea in the morning sun! Regarding your comment about the occasional noise, thank you for pointing it out in such a kind and constructive way. While we try our best to maintain a tranquil and relaxing environment for all our guests, we understand how important this aspect is, especially for couples or solo travelers seeking calm. Your feedback is very valuable and will be taken into careful consideration as we continue to improve. We would be absolutely delighted to welcome you back for another peaceful escape in Marrakech. Warm regards, Riad Pachavana
Thank you so much for your beautifully written and thoughtful review. We’re truly touched by your kind words and delighted to hear that your stay at our Riad was such a memorable and special experience. It means a lot to us that you apprec… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewDelicious big breakfast, very clean rooms, great location and lovely staff
Nothing
Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the breakfast, the cleanliness of the rooms, our location, and especially the kindness of our staff. It was a pleasure having you with us, and we hope to welcome you back again soon! Riad Pachavana
Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the breakfast, the cleanliness of the rooms, our location, and especially the kindness of our staff. It was a pleasure having you with us, and we hope to welc… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewBreakfast was good excellent. The Riad offered a comfortable stay with a relaxed, welcoming atmosphere. The staff were outstanding—friendly, attentive, nothing was too much. Breakfast was excellent and they fully accommodated our needs. The Tagine we had for our evening meal was the best we had whilst in Marrakech. The cool dipping pool was clean and perfect after a hot day. Altogether, a fantastic experience
Nothing
Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your stay with us and that our team made you feel welcome and well cared for. It’s fantastic to know the breakfast, the tagine dinner, and the pool all contributed to a memorable experience. Your kind words truly motivate us to continue delivering the best service possible. We hope to have the pleasure of welcoming you back on your next visit to Marrakech! Warm regards, Riad Pachavana
Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your stay with us and that our team made you feel welcome and well cared for. It’s fantastic to know the breakfast, the tagine dinner, and the pool all c… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewThe place is absolutely beautiful and it is very well located. Great breakfast served. If you need a breakfast box… might not happen.
The beds are not very comfortable and the staff, although very friendly, might not be the most efficient. My breakfast box that I asked for so many times as I was going to leave early… never happened and no one knew nothing…
Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the beauty of the Riad, its location, and the breakfast. Regarding your comments, we would like to mention that our beds have recently been renewed following high standards, but of course, we understand that preferences for mattress firmness can vary from one guest to another. As for the breakfast box, we are truly sorry for the misunderstanding, it is possible that the request was made to someone who was not in charge of morning preparations. We will certainly reinforce our internal communication to avoid such situations in the future. We sincerely hope to have the chance to welcome you again and offer you an even better experience. Best regards, Riad Pachavana
Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the beauty of the Riad, its location, and the breakfast. Regarding your comments, we would like to mention that our beds have recently been re… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewVery relaxing place with outdoor terrace looking onto Marrakesh. Lovely friendly staff always wanting to help. Yusuf and Ramisa were very friendly and helpful throughout our whole stay.
Everything was great
Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you enjoyed your stay with us and appreciated the location, the terrace, and especially the service from our team. Youssef and Khamissa will be very happy to know they helped make your stay even more special. It would be a real pleasure to welcome you again whenever you return to Marrakech! Warm regards, Riad Pachavana
Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you enjoyed your stay with us and appreciated the location, the terrace, and especially the service from our team. Youssef … Show more
Reviewed: 13 April 2025 · Stayed in January 2025
Verified reviewFrom the moment you arrive you are made to feel very welcome. Road Pachavana sums up the essence of Morocco. Warmth, charm, history and friendship. The hammam spa was outstanding. Highly recommended if you are visiting Marrakech.
Nothing
Thank you so much for your lovely review! We’re truly delighted to hear that you felt so welcome from the moment you arrived and that Riad Pachavana captured the essence of Morocco for you. Your kind words about the hammam and the overall atmosphere mean a lot to us. It was a real pleasure having you with us, and we hope to welcome you back again soon for another unforgettable stay in Marrakech. Warm regards, Riad Pachavana
Thank you so much for your lovely review! We’re truly delighted to hear that you felt so welcome from the moment you arrived and that Riad Pachavana captured the essence of Morocco for you. Your kind words about the hammam and the overall a… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewIt is a lovely building, well maintained and very comfortable. The pictures on the advert are very accurate. Tranquility away from manic streets and just a 20 minute walk to the main attractions in the centre of the madina eg Jamaa el Fna and Koutoubia Mosque. All the staff were wonderfully kind and helpful….constantly tending to the rooms and public areas of the Riad.
Nothing
Thank you so much for your kind words! We’re delighted to hear that you enjoyed the comfort and charm of our Riad, as well as the peaceful atmosphere and convenient location. It means a lot to us that you found the photos accurate and appreciated the care provided by our dedicated team. We hope to have the pleasure of welcoming you again in the future! Riad Pachavana
Thank you so much for your kind words! We’re delighted to hear that you enjoyed the comfort and charm of our Riad, as well as the peaceful atmosphere and convenient location. It means a lot to us that you found the photos accurate and appre… Show more
Reviewed: 3 April 2025 · Stayed in January 2025
Verified reviewEverything about the Riad was excellent: room size, breakfast, decor and layout but most of all, exceptionally helpful staff.
Initially we had a room where the shower wasn't satisfactory. We were moved immediately to another room.
Thank you so much for your kind words. We’re truly happy to hear that the Riad felt like home during your stay and that you enjoyed the room, breakfast, and decor, especially our team’s hospitality. We’re also glad we could quickly resolve the issue with the initial room and ensure your comfort. Your satisfaction is our priority, and we hope to welcome you again for another relaxing stay. Best regards Riad Pachavana
Thank you so much for your kind words. We’re truly happy to hear that the Riad felt like home during your stay and that you enjoyed the room, breakfast, and decor, especially our team’s hospitality. We’re also glad we could quickly resolve… Show more