Nothing, it was perfect

Ali and Youssef are such amazing hosts! The customer services is just outstanding, small Riad so they know your name also. Such a warm welcome, what a breakfast mama Mia! The table is full of all kinds of food.

Stayed in July 2025

Communication about meeting to bring us to the hotel was very much incorrect and confusing so that we did not know what was happening .

Close to Medina and centre

Stayed in June 2025

-

Beautiful riad with nice staff. The breakfast was fantastic. We got welcome mint tea, which was fantastic too. The pictures are correct.

Stayed in June 2025

Yusef was fantastic and accommodated our every need, including an early morning airport transfer. He even went the extra mile and prepared an early breakfast for us separate to the other guests. Thanks again Yusef!

Stayed in June 2025

Nothing, just could have stayed longer!

Very good breakfast - plenty of variety, fresh fruits local breads

Stayed in May 2025

There really isn’t anything that I disliked. But, maybe there could be some improvements with making the rooms soundproof as to not disturb the other guests.

The property is absolutely beautiful & peaceful!! When you walk through the front door, it’s as if you walked into another world.

Stayed in May 2025

The beds were a bit hard to our liking and the rooms are quite small.

Very well located, amazing breakfast, well maintained, very friendly and helpful staff. Very good value for your money.

Stayed in April 2025

Nothing. It was all super.

This is a fantastic place to stay in a prime location in the Medina. It's a cool and quiet place to relax just a few minutes walk from the hustle and bustle of the souks. Yousif and Ali were amazing hosts and sorted everything out for us including airport taxi transfers. Yousif met us from the taxi drop off and accompanied us to the hotel. They prepared delicious breakfasts every day and mint tea when we arrived back from days out. The rooms were so authentic and meticulously cleaned each day. The roof terrace is an extra bonus and is wonderful to enjoy a mint tea, watch the sunset over the Koutoubia mosque and listen to the call to prayer. I would highly recommend staying here for an authentic Moroccan experience.

Stayed in March 2025

I had a really nice stay at riad. The place is stylish and comfortable, with a lovely mix of Moroccan charm and modern touches. It’s easy to find, which is a big plus when you’re exploring the Medina. Inside, it’s calm and quiet, making it a great place to relax. The breakfast was fresh and tasty, a perfect way to start the day. I definitely recommend it.

Stayed in February 2025

The thing with Riads is (and I assume that’s the case for most of them), that the rooms are quite small and noise is traveling easily, so if you need some privacy I would stay in a „normal“ hotel instead. In general, Marrakech was quite pricy in relation to what you receive, which is for sure not the fault of our hosts.

The managers are super nice and helpful. The Riad is very lovely and well maintained. It is within the Medina, super close to the souks, but but at the end of a small street, so it’s not noisy from the outside. The breakfast was lovely arranged. Thanks a lot to our hosts for a nice stay!

Stayed in March 2025

N/A

Breakfast was a mixture of sweet and savoury treats that set us up for the day. The staff was on hand and ready to help set up tours or providing relaxing mint tea after long day out. The right blend of support when required.

Stayed in March 2025

No privacy! When staying at this riad, you should be aware that there is absolutely no sound isolation whatsoever - you can literally hear every sound your neighbors are making, either whispering loudly, talking, laughing, arguing or lovemaking :) Tiny space! The room was as big as the bed, so if you are a bit claustrophobic, maybe not the best choice for you.

The authenticity! It was like travelling back in time to fairy tales. Excellent location! Located within the Medina and just a few steps away from all the colorful souks. Extremely comfortable bed! Most polite, helpful and quiet staff!

Stayed in March 2025

The Charm and the authentic location, the staff the beds and waking up with the birds

Stayed in February 2025

The route to the Riad was sometimes smelling of cats.

Location, the staff were excellent, courteous, friendly and looked after us very well. Breakfast was very good.

Stayed in February 2025

Beautifully tucked Riad yet a stone throw away from the main attractions Marrakech has to offer. Quiet and peaceful Riad. Ali and Yousuf were wonderful hosts, the breakfast is more than what you can ask for. Highly recommended!

Stayed in January 2025

I loved everything

The owners of this riad are very lucky to have their staff working there. Such lovely, hospitable people - nothing is too much trouble for them. I'll ve back soon inchallah.

Stayed in December 2024

Weak water pressure in the shower. Other than that everything was great.

We had a great stay at Riad Papillon. The staff were friendly and helpful, and the breakfast was great. The room was cleaned to a very good standard every day. It is also in a great location for a first visit to Marrakech.

Stayed in December 2024

It can be a bit tricky at first to find as it is deep in the alley.

It is situated very close in the old Medina, and walking distance from general attractions. It is tucked away and is very quiet peaceful within a busy part of the city.

Stayed in December 2024

- breakfasts were basic and got same-y - noise travels from rooms across the riad (though I imagine this is typical of all the riads because of how they are built)

- staff were kind and helpful. They were present at all times (24/7) and will go out of their way to helpS - rooms were cleaned and freshened up daily - in a handy location to explore the medina - pleased with the value for money you get at this property

Stayed in December 2024

Nothing

The riad was very clean and the room was cleaned daily with fresh towels. It had a pleasant feel with a large roof top terrace. Breakfast was good. We ate at the riad one evening and it was very tasty. The service was great. Best of all were the staff. They were extremely friendly and helpful, particularly Ali who arranged excursions - nothing was too much trouble. We felt safe and it was a little sanctuary away from the hustle and bustle of the nearby souks. The location was excellent. I would definitely recommend it to my friends.

Stayed in November 2024

Nothing - it was perfect and we’d stay there again

So peaceful and beautiful. A lovely retreat from the pace of Marrakesh old town. The staff looked after us amazingly.

Stayed in November 2024

Very beautiful riad in the heart of Marrakesh and really a quiet place to calm down after a busy day in the city. We especially liked our host Youssef!

Stayed in September 2024

Nothing

From my welcome in the early hours of the morning to the serene setting, lovely breakfast, and consistently attentive service, I am very happy with Riad Papillon. Many thanks to Ali and Omar.

Stayed in September 2024

Breakfast could be improved!

We had a wonderful time at the riad! Very helpful and kind staff.

Stayed in June 2024