Reviews of Riad Puchka
24 Derb Hadada, Quartier Ben Saleh, Medina, 40000 Marrakech, Morocco

Loading
Guests also reviewed these properties:
Edinburgh, United Kingdom
Vienna, United States
Rīga, Latvia
Venice, United States
Arles, France
Split, Croatia
Paris, France
Cádiz, Spain
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewAmazing breakfast and family suite had tons of space to spread out. The hosts were kind and helpful. Location was walkable once you got your bearings.
A little run down, but great value for price asked
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWonderful interiors
Difficult to find
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe deluxe suite was gorgeous. AC was a saviour. The design, decor, and furnishings of the whole place were beautiful. The staff went way above and beyond for us.
It is very hard to find, so get specific directions before you arrive. Once found however, it is very worthwhile. And don't ask a local to direct you to it 😁
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewGood location, personal and breakfast. Recommend it!!
The air conditioning was not as cold as we wish
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewIt was a great location, beautiful property and the staff were incredible. Breakfast was great in the morning (that orange juice!!) and the guys were super helpful with directions and tours. The city can be overwhelming the first time and they helped make the trip effortless. It was HOT so the pool was perfect for an afternoon dip. Air conditioning was a major plus and the room was huge and comfortable.
I don’t think there was anything we didn’t like!! Definitely take the airport pickup tho- you will likely never find it in your own!!
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewA stunningly beautiful Riad, clean & tidy with excellent staff members.
Nothing whatsoever
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewVery pretty riad and good location
It was loud in the evenings with people on the streets and other guests so it was hard to sleep. They also left our room unlocked all day after the cleaner came into our room. Nothing was taken but I spoke to the manager that I was not happy our room was left open and he was very rude to me. The women that work there were very kind but I would not stay there again because of him
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewBreakfast was great
Nothing
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewThe rooms were a great size, bathrooms were in great working order and clean. The breakfast was plentiful and delicious. The pool and lounging areas were a great addition for a relaxing afternoon.
The beds were a bit hard and very creaky, with my bed head not connected so every time I rolled over, it whacked the wall
Reviewed: 23 April 2025 · Stayed in March 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewStaff
Bed was really bad
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewWe had a very nice experience: the hosts are super friendly & trusthworthy. They helped us find the way in the crowdy souks and made us breakfast to take away when we had early activities. The riad looks very beautiful and gives you a typical Morrocon experience. We booked some activities before arriving but we ended up booking them via the hosts as they had a good price and were really worth it. We would recommend to book the hammam experience and the private guide in the medina at the riad.
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThere's nothing not to like .this place is amazing but hard to find .don't worry zechariah and if you see this I've forgotten your name .could not be more helpful .it's so beautiful inside clean and nothing is too much trouble .if you read my first review of apartment .on the 1st of April in morrocco u will see its a totally honest reviw
Absolutely nothing !
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewIt was a lovely experience and the staff made it so easy and beautiful for us. Zakaria and the other 2 ladies were so helpful, friendly and smiling all the time. Zakaria went above and beyond to help us in everything. The rooms were so clean and had everything. The overall experience was great. We would love to go back and the location is great. Thanks a lot to the staff again.
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewSpacious accommodation, air conditioned. Clean.
The location was difficult to get to on foot. Unable to lock the door from inside. No toileteries supplied. Cheaper to use Viator rather than the tours/activity they suggested. Still didn't get to go to Koutoubia Mosque. 🙄🙄 The tour guide didn't walk us back to accommodation.
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewWe traveled with my elderly parents and two children. The Riad was a wonderful experience because of the great service and care from Zakaria. He showed us and explained how to move around the Medina with all of the bikes and people, answered all of our questions, spent time with us talking about interests, and was the best host we’ve had! Very knowledgeable, calm and kind. The ladies were excellent with keeping the Riad clean and breakfast! We would recommend getting the airport shuttle as the Riad would have been difficult to find. Breakfast and especially the orange juice was a don’t miss! We purchased a guided tour, which was great for seeing the Medina and historical sites. We also had Zakaria and Ibrahim help book us a shuttle to the train that we ended up hiring to take us to Casablanca for less than the train would have cost. Overall, we recommend the Riad for a real Medina experience! We very much appreciated the Riad Puchka staff!
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewVery good staff
Reviewed: 17 March 2025 · Stayed in February 2025
Verified review