Reviews of Riad Kamal Deluxe

The riad is very beautiful but for sure need a little bit love and care . Pool area was dirty and deteriorated. Room temperature was not appropriate since the air conditioning was not working at all.

It’s the topical familiar Riad . Nice because the location is near to everything. Have a few rooms so it’s really quiet .

Small Riad in the middle of Marina, location excellent.

Rooftop pool area very small, but was fine for one night.

The property itself was beautiful and quiet - it is in the heart of the medina but it is unbelievably quiet and relaxing. The host was absolutely amazing, he was so lovely. The breakfast was also outstanding, it is just Morroccan but I loved the little variety of their breads every morning and freshly squeezed orange juice.

If I'm being honest, the rooms and beds need a little updating. Now I like a hard bed, however these beds were incredibly hard and the pillows were super high. The rooms felt a little bit confined. I understand as a riad they are going to be small and they cannot change the side but they need to make the rooms look a little brighter and less dark to make it more cosy and not confining. Me and my partner struggled to even get ready most days without making a complete mess and we struggled to get past eachother.

The Riad was tranquil and beautifully decorated. The bedrooms were tastefully furnished and the beds were comfortable. The rooftop was delightful with the sunbeds, reading area and pool to take a cool dip in. The courtyard features a lovely palm and you can have breakfast to the sound of birds. Hassan and his team went out of their way to make our stay pleasant, and supported us with my father when he took ill. Breakfast was delicious and more than enough to keep you fueled for the day. The Riad is wonderfully located not far from parking and the porter can be organised to help with luggage. It is easy to reach the Bachi Palace, Badi Palace and Saadian tombs on foot. In the evening, it is just a short 15min walk to the Jes El Fnaa square. Overall, we loved our stay in this serene, beautiful Marrakech gem.

The twin room is not as spacious as the Double room. I would definitely recommend the rooms on the first floor for more light in the mornings.

Location, one guy from the reception that was very very nice, breakfast food was decent, room was clean.

Bed was rigid, pillows very tall and hard, slept very bad. We joked that they felt like filled with straw. Employees (women) very noisy in the morning, no consideration for the guests (you could hear absolutely everything in the room from the interior atrium, and 90% of the noise at 8AM was from employees yelling one at the other and doing various chores). Prior to checking in I tried arranging a surprise for my companion as it was her birthday (some flowers in the room), but it was impossible to communicate with them. No answer on booking messages for mant hours (I started writing at 11AM), no public whatsapp number, and the reception number was answered by somebody speaking only french and even if I was able to tell them to check the messages on booking in french, she did not understand or cared and hung up the phone. I was forced to ask my transfer company to call them and confirm the booking because at this point I was worried it was a hoax. They never replied to the messages, at least saying they are sorry. Compared to a previous Riad in a different city from where we came here(that cost 50%), this was totally inferior. This is in no way a business run with real care for the customer experience, but just a business focused on delivering the bare minimum to be able to function and charge the highest price other Riads are offering.

Riad is in an excellent location. Our wonderful host Hassan provided us with a great Moroccan breakfast every morning.

The cleanliness and the design of the rooms. Plus the towels and bedding were positive sumptuous including the Riad's monogram.

You had to be very quiet at breakfast as there were rooms opening directly on to the courtyard.

Hasan is very friendly and supportive. Breakfast is delicious.