Reviews of Riad Safran et Cannelle & Spa
Derb El Arsa N 7, Kennaria, Medina, Medina, 40000 Marrakech, Morocco

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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewMohammed and his team are perfect hosts. Located very close to marketp
Nil
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice place
Nothing
Reviewed: 29 July 2025 · Stayed in June 2025
Verified reviewExcellent breakfast and service
No evening food
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewEverything. Such a great place
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThis an ancient 500 years old Riad. The crew was AMAZING with us. Since you arrived, Mohammed fells you like at home. All the crew are the best
A French guests were soooo impolite and messy.
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewLocation, cleanliness and staff. Mohamed met us at a nearby car park and was always very friendly and helpful. Hassan was very nice and friendly and always offered to make us a tea at the end of the evening.
Nothing.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewHospitality - Mohammed(both owner and staff) were really courteous and helpful. Location - Just behind main market Jemaa el fnaa. Need to walk a little but it's still worth it.
Room facilities could be better. Slippers and hand wash were not available. Lights were dim, could be better.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewGood location, close to Jemma El Fna.
Booking. Coms description of the Riad Deluxe double room: It wasn't deluxe. Terrace: It didn't have one Flat screen TV: It didn't have one Fan: It didn't have one Dressing room: It didn't Have one Carpeted: It had a small rug Patio: It didnt have one. So not very good!!
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewThe workers were very helpful.
The room was in the top floor. The room was very small and bathroom does not have good outlay. the room was not clear. considering all, the price is too high. We are very disappointed.
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewManagement was always on the premises to let us into the building no matter what time. The Riad was very quiet even though it was very near the main square. The breakfast was slightly different every day and excellent. It was served on the rooftop. The rooms have air conditioning and fresh towels every day. Lastly, the staff were extremely friendly, helpful, and kind.
The double bed was a little small, and some of the pillows were very lumpy. The accommodation is very basic. The bathroom had no soap!
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewBeautiful place, beautiful room, incredibly nice staff. We especially liked the rooftop and having our breakfast there. Location is good too, quiet area, even though it is very close to the market etc
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewThe Riad was gorgeous! Beautiful grounds, pool, roof top terrace, and little nooks to spend time relaxing in. The breakfast was wonderful, and the room was gorgeous, spacious, and had an amazing tub 😍 The staff (Muhammed and Hasan) were both very kind of helpful and made my stay very comfortable. The Riad is in a quiet place close enough to the Medina, but away from all the business and noise. Was peaceful quiet and a wonderful escape. They also offer spa and hammam packages, I highly suggest it was AMAZING 👏 Thank you for two amazing nights in Marrakesh- hope to see you in June!
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewThis is an amazing Riad right in the middle of Marrakesh old town. Best location . The staffs are super friendly and helpful. The breakfast was great and fresh. The owner contact me personally, which makes the stay more welcoming, he messaged us through out our stay to make sure everything is perfect. Very professional and helpful with extra information. Highly recommended, 5 stars experience. Thank you med and the team.
Not a single bit
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewI had an amazing one-night stay at this beautiful Riad in the heart of the old town of Marrakech. The riad itself is a true oasis, with its stunning architecture, calm atmosphere, and exceptional service. The staff were incredibly welcoming and made us feel at home. The room was spacious, beautifully decorated, and very comfortable. The location was perfect, right in the middle of the vibrant souks but still quiet enough to relax. I highly recommend this place to anyone visiting Marrakech. It truly offers an authentic Moroccan experience!