9.1

Reviews of Riad Sanwa

Route Sidi Abdelaziz, Medina, 40000 Marrakech, Morocco

  • Fabrice

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Nice relaxing small pool in the courtyard !

    Nothing !

  • Pawel

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Clean room, very nice stuff, Location in Medina, absolutely no surprises Good breakfast

    Rooms are a part of a riad. Due to this it was a bit noisy (anyway only from the inner courtyard). Upper roof terrace occupied by Ac units

  • Lian

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
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  • Youssef

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    I had problems with the place. When I arrived, they told me everything was fully booked and they didn’t know how you managed to make a reservation. They had to take me to another RIAD and asked me to pay for that one too. So I had to pay for two RIADs. This is the kind of trick they do, many times, with many RIADs. I don’t like this at all because it’s not the first time it has happened to me. They were terrible.

    Property response:

    The entire riad team thanks you for your feedback. We regret that there was a malfunction with Booking.com and that you were affected by it, so we kindly wanted to help you relocate, even though it was not our responsibility and these are not "establishment practices." The Riad Sanwa Team

    The entire riad team thanks you for your feedback. We regret that there was a malfunction with Booking.com and that you were affected by it, so we kindly wanted to help you relocate, even though it was not our responsibility and these are n… Show more

    Riad Sanwa
    1 August 2025
  • 7.0 Good
    Mathieu

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    Pool, staff

    Too many fake guides in the area

    Property response:

    The entire riad team thanks you for your feedback and we're delighted that you enjoyed your stay at our establishment. However, "fake guides" are not part of our establishment and should not be included in the evaluation of the place and its staff! ;-) The Riad Sanwa Team

    The entire riad team thanks you for your feedback and we're delighted that you enjoyed your stay at our establishment. However, "fake guides" are not part of our establishment and should not be included in the evaluation of th… Show more

    Riad Sanwa
    1 August 2025
  • Fleur

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Everything was perfect : the staff was extremely friendly and helpful, the location was central and super convenient (less than 10 min walk of the main square from where all the excursions start). The place was stunning, the rooftop is so pleasant at night, the air-conditioning works perfectly. The cleaning is done everyday with such great care. And another note about the staff : they really really make you feel at home, treat you like family it's was really an absolute pleasure to meet them. We will definitely go back there when we go back to Marrakech 💖

    Nothing

    Property response:

    The entire riad team thanks you for your feedback and is delighted that you enjoyed our establishment and our staff, to whom we convey your special thanks. We're glad you were also able to experience the family atmosphere of our establishment! We look forward to welcoming you again! The Riad Sanwa Team

    The entire riad team thanks you for your feedback and is delighted that you enjoyed our establishment and our staff, to whom we convey your special thanks. We're glad you were also able to experience the family atmosphere of our establi… Show more

    Riad Sanwa
    1 August 2025
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  • Alessia

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    Strategic location and not even 30 meters from the souk’s narrow streets, spotless cleanliness, and rooms that reflect a true and authentic Riad style. But the real strength of this place is the people who work there. Beyond their extremely valuable advice, they are warm and helpful — we spent a long time chatting with them, and they are truly fantastic individuals. Breakfasts on the terrace are spectacular and plentiful. The pool is small but refreshing. I’m totally satisfied with this experience.

    Nothing, all was perfect ❤️

    Property response:

    The entire team thanks you for your feedback and is delighted that you enjoyed both the venue and its staff. We hope to welcome you back during your next stay in Marrakchi! The Riad Sanwa Team

    Riad Sanwa
    27 June 2025
  • Manuel

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review
  • Eva

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    Friendliness, Helpful Location Breakfast Clean Mohammed and Fatima made us feel very welcome.

    Very small bathroom Many stairs but that's normal in the riads

    Property response:

    The entire staff thanks you for your feedback and we're delighted that you enjoyed your stay at our establishment. Our riad is a typical medina riad; the spaces are original and we optimize them as best we can. The Riad Sanwa Team

    Riad Sanwa
    27 June 2025
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  • Marco

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review

    Nothing

    The day of arrive they told us that they don't have rooms for three people (we've booked and contacted the riad weeks ago). So they told us to pay 35 euros to add extra bed (so they do the mistake and we have to pay?). The reservation included 2 king size bed for three people. The riad said that was fault of booking.com (I don't think that booking chooses which rooms to rent). So we've found another riad because neither booking.com helped us and I think it's shameful that nobody refund us. Stay away from this riad is the best think you can do in Marrakech.

  • Lucyna

    Reviewed: 3 June 2025 · Stayed in June 2025

    Verified review

    Had a pleasant stay at Riad Sanwa. The room was clean, the staff were very friendly, and the location was convenient. Overall very good experience. Would consider staying again.

    Property response:

    The entire riad team thanks you for your feedback and we're delighted that you enjoyed the venue and its professional staff. We hope to see you again on your next stay! The Riad Sanwa Team

    Riad Sanwa
    27 June 2025
  • Matilda

    Reviewed: 1 June 2025 · Stayed in April 2025

    Verified review

    Breakfast was great. Great range of options

    Property response:

    The entire riad team thanks you for your feedback. We are delighted that you enjoyed your stay at our establishment. The Riad Sanwa Team

    Riad Sanwa
    1 June 2025
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  • 7.0 Good
    Michele

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review

    Everything was fine, but the size of our room (read next)

    The room was almost ok (but reaching the bed wasn't comfortable). The toilet was ... embarrassing: the smallest I have ever seen : it was not even 2 square meters - when you shower the whole bathroom is inundated with water !

    Property response:

    The entire riad team thanks you for your feedback. We're delighted that you enjoyed your stay at our establishment. However, our riad is a typical medina riad, so we rely on it and optimize the spaces as best we can. The Riad Sanwa Team

    Riad Sanwa
    1 June 2025
  • Nicola

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review

    I had a great experience at this location. The pool was lovely, and my room was adorable. As a solo female traveler, I felt safe during my stay. Yaya, a staff member, was absolutely fantastic. He is truly an amazing person who made me feel very welcomed and was exceptionally helpful. I will definitely return.

    I genuinely had no dislikes.

    Property response:

    The entire riad team thanks you for your feedback. We're delighted that you enjoyed your stay at our establishment and our staff. We look forward to welcoming you back! The Riad Sanwa Team

    Riad Sanwa
    1 June 2025
  • Andrew

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    Yaya was the host that greeted me when I arrived; he was incredibly welcoming and you could tell that he was passionate about ensuring his guests had a relaxing stay at the Riad. One of my favorite memories from my solo trip was just having tea and chatting on the rooftop for a little while after I checked in. He also had great ideas to improve the Riad, adding a room, improving certain furniture, etc. which showed me they are constantly looking for improvement even though the stay itself was already fantastic. The solo room I had came with a great view of the little pool below and it was a perfect size for one person.

    Property response:

    The entire riad team thanks you for your feedback. We're delighted that you enjoyed the place and its staff so much. We also share our special thanks to our staff. The Riad Sanwa Team

    Riad Sanwa
    29 May 2025
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  • Anonymous

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    Everything was perfect, a very beautiful place with very good people with a lot of hospitality. We will come back for sure!

    Property response:

    The entire riad team thanks you for your feedback. We're delighted that you enjoyed your stay at our establishment and that you appreciated it and its staff. We also share our special thanks to our staff. See you soon! The Riad Sanwa Team

    The entire riad team thanks you for your feedback. We're delighted that you enjoyed your stay at our establishment and that you appreciated it and its staff. We also share our special thanks to our staff. See you soon! The Riad Sanwa Te… Show more

    Riad Sanwa
    29 May 2025
  • Luigi

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review
  • Fiorella

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    I recommend the Riad 100%. Not only to mention the strategic position but also due to the way it is kept. Really clean, really peaceful(even being in the centre of Medina) and strategically placed near excursions pick up. How not to mention the terrace; a great spot to relax at the end of the day. The best of it all refers to the guys who manage the Riad. Super friendly and super helpful about everything you need. They will make your journey a better journey.

    Nothing to complain about

    Property response:

    The entire riad team thanks you for your warm feedback and hopes to welcome you again! The Riad Sanwa Team

    Riad Sanwa
    20 May 2025
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  • Mark

    Reviewed: 6 May 2025 · Stayed in May 2025

    Verified review

    We had a great stay at Riad Sanwa. It is in a very central and convenient location. The Riad is just as described and comfortable. The staff are exceptionally helpful and welcoming. Especially Yaya, who picked us up from the taxi and showed us his recommendations for a nearby restaurant and shop. The breakfast was of a good quality and very tasty. Would definitely recommend this Riad!

    Property response:

    The entire riad team thanks you for your feedback and hopes to welcome you again! The Riad Sanwa Team

    Riad Sanwa
    20 May 2025
  • Francisca

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review

    Riad Sanwa is absolutely amazing! It is at the centre of the Medina, a walking distance from most of the tourists attractions and restaurants in Marrakesh. The Riad is clean and serene which is great for when you have spent all day in the busy and sunny atmosphere of Marrakesh. Once you enter the Riad, there is no noise at all, which is great if you want to take a nap or just relax. I absolutely loved the decor of the Riad, I took so many pictures! 🤭 My room was perfect and the bed was very comfy! I wasn't expecting a lot when I booked the place and didn't know if the reviews were genuine about how hospitable the staff members were. I can testify that the staff members (Mohammed, Fatima, Yahia) were exceptionally excellent! They were very accommodating and ready to help always! They were very professional but friendly and they respected my personal space, which I really appreciated. Very polite and once again professional! The breakfast was enough and satisfying for one person. I always left the table very full and happy! I received sliced banana with my breakfast one morning, something that I really appreciated. I would suggest for fruits to be included as a standard everyday (this is just because I love fruits, maybe not everyone appreciates fruits though). I absolutely recommend Riad Sanwa! I can't praise it enough! Looking forward to visiting it again soon! ☺️

    Nothing! Everything was perfect, beyond my expectations! ☺️

    Property response:

    The entire riad team sincerely thanks you for your warm comment! It really boosts us! We're delighted that you enjoyed our establishment and its staff so much. We hope to welcome you back for your next stay! The Riad Sanwa Team

    Riad Sanwa
    20 May 2025
  • 7.0 Good
    Elizaveta

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review

    The location is good. The room had everything we needed.

    We had to wait for the host to open the riad and let us in around 10 minutes on the street at night. It was very noisy and difficult to sleep. We were not offered to have breakfast 30 min earlier than it was established. The blankets were a bit tired. Also, be careful with people offering you to help you with your luggage, they don´t work in this riad and ask you for 20 euros for carrying your luggage for 2 minutes.

    Property response:

    The entire riad team thanks you for your feedback. The Riad Sanwa Team

    Riad Sanwa
    29 April 2025
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  • Sabrina

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review

    The property was in a great location! Both Simo and Yaya were great hosts, helping with everything we required.

    I think the property could be cleaner. If you walked barefoot on the floor you could feel dust. The bathroom also was not 100% clean.

  • Dr

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    I had the pleasure of staying at this beautiful Riad during a recent business trip to Marrakech, and I truly can’t say enough good things about the experience. The location is perfect—right in the heart of the city, making it easy to get around and soak in the vibrant energy of Marrakech. But what truly set this stay apart was the hospitality. Hamza, Yahya, Mohammed, and Fati—each of them went above and beyond to make me feel welcome and cared for. From the warm greetings to the thoughtful little touches, their kindness and attentiveness made me feel more like a guest in their home than a visitor. It’s rare to find such genuine hospitality these days, and I left with nothing but gratitude. Highly recommend this Riad to anyone looking for not just a place to stay, but an experience to remember.

    Property response:

    The entire riad team thanks you for this warm review! We are delighted that you enjoyed your stay at our establishment and that you also appreciated our staff. We hope to welcome you back during your next stay Marrakchi! The Riad Sanwa Team

    Riad Sanwa
    17 April 2025
  • Tamara

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Yaya and Seamoe are great hosts, they are very friendly and polite. They were above of our expectations

    The blankets are a bit too old and the pillows had a smell. It would be great to invest in new linens

    Property response:

    The entire riad team thanks you for your feedback and is delighted that you enjoyed your stay at our establishment! We will pass on your special thanks to our staff. The Riad Sanwa Team

    Riad Sanwa
    14 April 2025
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  • Kresimir

    Reviewed: 11 April 2025 · Stayed in April 2025

    Verified review

    Great location inside medina - 5min walk from the pickup point for various tours outside Marrakesh, also all attractions in medina are reachable on foot. Very helpful staff. Mohamed is such a nice guy. He really made my stay memorable.

    The bed in the single room was small for tall person.

    Property response:

    The entire riad team thanks you for your feedback and is delighted that you enjoyed your stay at our establishment! We will pass on your kind words to our staff and look forward to welcoming you back for a future stay in Marrakech! The Riad Sanwa Team

    The entire riad team thanks you for your feedback and is delighted that you enjoyed your stay at our establishment! We will pass on your kind words to our staff and look forward to welcoming you back for a future stay in Marrakech! The Riad… Show more

    Riad Sanwa
    14 April 2025
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