Reviews of Riad See Moon And Spa
Derb Lalla Chacha n°11 ,Douar Graoua, Medina, 40040 Marrakech, Morocco
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewthe riad gave off an atmosphere that felt like true Moroccan culture. the suite's view was splendid and the wifi worked properly.
They couldn't arrange their spa facilities because they didn't have staff at that time and we had to look around. There were a couple of spas nearby which were way more cheaper. Also the receptionist could have been a little more friendlier.
Thank you very much for sharing your feedback and for appreciating the authentic Moroccan atmosphere of our riad, as well as the suite’s view and reliable Wi-Fi. We sincerely apologize for the inconvenience regarding the spa facilities during your stay — unfortunately, staffing was limited at that particular time, but we are already working to improve availability for our guests. We’re also sorry if your experience with our reception team did not feel as warm as it should have been. Could you kindly let us know which receptionist you interacted with, so that we can address this directly and make sure our entire team maintains the high standard of friendliness and hospitality we strive for? We truly value your comments, as they help us grow and provide a better experience for our future guests. We hope to welcome you back again for an even smoother and more enjoyable stay
Thank you very much for sharing your feedback and for appreciating the authentic Moroccan atmosphere of our riad, as well as the suite’s view and reliable Wi-Fi. We sincerely apologize for the inconvenience regarding the spa facilities duri… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewAmazing rooms, great breakfast, beautifully laid out, helpful and wonderful staff
dear Jaana, Thank you for these beautiful words, we are looking forward to seeing you again. Riad See Moon and Spa team
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe Riad was spotless, the breakfast was lovely and staff were fantastic.
Where the Riad was situated, the location was set with in the old Mendina but it along one of the narrow streets tucked round the corner but alway locals hanging about who tell you “no entry” so they can take you and then ask for money.
Dear David, thank you for having shared your experience. your words mean a lot to those who are intending to visit Marrakech or our Riad in special. we hope to see you again. kind regards
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe staff were exceptional: incredibly friendly, nothing was a problem, everything was both professional and welcoming. The place was immaculate also, which I imagine takes much work due to the local dust! The Riad itself was like a little oasis in the middle of the hustle and bustle: location is excellent if you want to visit the markets, Jeema El-Fna and be in a central location. Once inside the Riad though it was peacefully quiet, with a very zen atmosphere. We took several trips to visit Morocco more widely and found the location quite good that we were an hour or less to the places we wanted to visit, with taxi options booked directly from the Riad. The breakfast each morning was lovely, and having different areas to sit each day was a bonus. We also both used the spa and highly recommend - as someone who gets regular massage, and goes to spas across the world, this was one of the best experiences I've had in years! It definitely added to our experience.
Nothing to do with the Riad itself or the staff - the use of motorbikes on very narrow streets wasn't good, but this is a local issue, and you do get more used to it the longer the stay!
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewExcellent location walking distance to almost all tourist attractions within Medina. Only 20 mins ride to/ from Marrakech airport. The place itself is so relaxing. We stayed in the golden room called Doree room. Feel like staying in resort. Kind cleaners came in daily to tidy our room. Feel so relaxed during our stay there. Staff and Guesthouse owner were lovely and very kind to us. Highly recommended.
Nothing really. Maybe just my little preferences. We knew in advance that there's no TV but to us it would be even better to have it. But it doesn't affect our stay at all.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in April 2025
Verified reviewRich breakfast is super nice terrace (get higher floor if possible, it’s totally worth it. Super nice staff, very welcoming.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewThnak you and we hope to see you again!
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewSeen Moon is a truly enchanting place, a peaceful haven that feels like a slice of paradise. From the moment we arrived, we felt at home. Every detail was delightful, and the atmosphere radiated serenity and warmth. Hassan is the heart and soul of the riad, he is a guide, a friend, and a shining example of genuine Moroccan hospitality. The rest of the staff, as well as the owner, were equally kind, welcoming, and full of warmth. Through them, we experienced the true beauty of Morocco. It was hard to say goodbye to this magical riad that we were lucky to call home for two unforgettable days.
Reviewed: 10 April 2025 · Stayed in February 2025
Verified reviewWe had a lovely stay at Riad See Moon and Spa. It was definitely one of the highlights of our trip to Marrakech. Everything was perfect, specially the service! 100% recommended
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewThe riad is 7 min walk to Jemaa el efna square. It has a relaxing recieving area for an afternoon tea. The staff were very thoughtful and accommodating which we appreciated a lot. They even prepared a takeaway breakfast as early as 7am as we were scheduled for a very early excursion one morning. They gave safety tips for first time comers in Morocco. We love that they have a spa facility to experience traditional Hammam and massage after a tiring day. The room service is exceptional as the room was tidied daily. The whole stay felt like you have a family in a foreign country as they took care of even the smallest thing we need. Will definitely coming back! Thanks Hassan and Moha!
None.
Dear Rochelle, Thank you so much for your heartfelt review! It truly means a lot to us that you felt at home during your stay. We’re so happy to hear you enjoyed the location, the spa experience, and the little details we prepared to make your visit more comfortable—especially the early breakfast and the safety tips. Knowing that you felt like part of our family is the best compliment we could receive. Hassan, Moha, and the whole team can’t wait to welcome you back soon! Safe travels until then! Riad See Moon and Spa
Dear Rochelle, Thank you so much for your heartfelt review! It truly means a lot to us that you felt at home during your stay. We’re so happy to hear you enjoyed the location, the spa experience, and the little details we prepared to make… Show more
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewThe breakfast was very good and substantial. The riad is in a very quiet location, but only a minutes walk from the souk, with restaurants and shops nearby! The room was very comfortable, with a good walk-in shower, plenty of hot water, and very clean.
The only fault I could find was the bed was a bit close to the wall, but I soon got used to that!
Dear Robert, Thank you so much for your kind review and recommendation! We’re delighted to hear that you enjoyed the peaceful location of our riad, the hearty breakfast, and the comfort of your room. It’s great to know that you found everything clean and well-equipped. Regarding the bed placement, we appreciate your feedback. The room details mention a size of 16m², and we always strive to maximize comfort within the available space. We’re glad that you adapted quickly and still had a pleasant stay. We would love to welcome you back in the future! Riad See Moon and Spa
Dear Robert, Thank you so much for your kind review and recommendation! We’re delighted to hear that you enjoyed the peaceful location of our riad, the hearty breakfast, and the comfort of your room. It’s great to know that you found ever… Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewA very quiet, comfortable and impeccably clean Riad with lovely, friendly staff who went above and beyond to make our stay special
The cats who gather outside the property. Cats are everywhere in Marrakech but someone nearby must be feeding them and there were often 5 or 6 of them
Dear Claire, Thank you for your kind words and for recommending our Riad! We’re delighted to hear that you enjoyed the peaceful atmosphere, comfort, and cleanliness, as well as the warm hospitality of our team. It was our pleasure to make your stay special. Regarding the cats, we understand that their presence outside the property might not be ideal for everyone. As you mentioned, cats are a common sight in Marrakech, and while we do not feed them, they may be drawn to the area. We appreciate your feedback and will look into ways to minimize any inconvenience. We hope to welcome you again in the future! Riad See Moon and Spa
Dear Claire, Thank you for your kind words and for recommending our Riad! We’re delighted to hear that you enjoyed the peaceful atmosphere, comfort, and cleanliness, as well as the warm hospitality of our team. It was our pleasure to make… Show more
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewBeautiful riad in a great location. Really kind and helpful staff and a delicious breakfast. The room was spacious, clean and very comfortable. The spa is an absolute must! Highly recommend staying here and booking a massage and Hammam too.
Dear Victoria, Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay at our riad and appreciated its location, our hospitality, and the breakfast. It’s great to know that you found your room comfortable and clean. We’re especially pleased that you had such a positive experience at our spa—our Hammam and massages are designed to provide the ultimate relaxation. We truly appreciate your recommendation and hope to welcome you back again soon! Riad see moon and spa
Dear Victoria, Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay at our riad and appreciated its location, our hospitality, and the breakfast. It’s great to know that you found your room comfortable an… Show more
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewThe room was very comfortable and clean, the staff looked after us very good.Even when we came they offered amazing a cup of tea and biscuits. Great SPA
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewStaff was very helpful. We felt welcome and enjoyed our holidays. There is hamam in the hotel which is very convenient. Breakfast was also good and every day they offered something new.
Everything was fine
Dear Victoria, Thank you for your kind review! We are delighted to hear that you felt welcome and enjoyed your holiday with us. It’s great to know that you appreciated our helpful staff, the hammam, and the variety in our breakfast offerings. We truly appreciate your feedback and look forward to welcoming you again in the future! Riad See Moon and Spa
Dear Victoria, Thank you for your kind review! We are delighted to hear that you felt welcome and enjoyed your holiday with us. It’s great to know that you appreciated our helpful staff, the hammam, and the variety in our breakfast of… Show more
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewProperty is very nice and clean and is situated at 5 minutes walk from the Jamaa elfma square. The bed was excellent and so I slept very well.
When having the breakfast, it is not possible to speak to avoid waking up other people still sleeping
Dear Gregory, Thank you for your kind review! We’re delighted to hear that you enjoyed your stay, the comfort of the bed, and our convenient location near Jemaa el-Fna Square. Regarding breakfast, we kindly ask our guests to keep noise levels low before 9:00 AM out of respect for those who are still resting. However, we are happy to accommodate any needs or special requests after this time. We appreciate your understanding and hope to welcome you again soon! Kind regards, Riad See Moon and Spa
Dear Gregory, Thank you for your kind review! We’re delighted to hear that you enjoyed your stay, the comfort of the bed, and our convenient location near Jemaa el-Fna Square. Regarding breakfast, we kindly ask our guests to keep noise l… Show more
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewNice rooftop area where breakfast is served with areas of shade, 5-6 tables, perfect breakfast in morning (bread, James, butter, cheese, egg, yoghurt, tea or coffee and some extras each day). Excellent staff - Mo and Hassan - very accommodative with great knowledge of the area. The hamam/spa staff also very good. Location pretty good and close by to everything Big bed, not noisy, nice ground floor, and seating in 1st floor and rooftop to relax Clean rooms and toilets
Only thing is in area walking all the cats fed chicken and there can be a smell of chicken outside on walk to riad (but once inside riad itself is very clean)
Dear Shaswath, Thank you for your kind review and for highlighting the aspects you enjoyed, such as our rooftop breakfast, comfortable rooms, and our dedicated team. We truly appreciate your feedback! Regarding the smell outside, we understand that it can sometimes be noticeable due to local customs of feeding stray cats in the neighborhood. However, this is unfortunately beyond our control. We have kindly asked our neighbors multiple times to be mindful of this, but it remains a common practice in the area. That said, we’re glad to hear that once inside, you found our riad clean and comfortable. We hope to welcome you again for another pleasant stay! Kind regards, Riad See Moon and Spa
Dear Shaswath, Thank you for your kind review and for highlighting the aspects you enjoyed, such as our rooftop breakfast, comfortable rooms, and our dedicated team. We truly appreciate your feedback! Regarding the smell outside, we unde… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewLoved the location and staff
The staff were amazing but I went there to celebrate my birthday which they were aware of so I didn't expect to be put in a small brown room next to the kitchen which was very noisy I really wanted rest and relaxation the noise was terrible every morning and room too small Staff and location were perfect and the shower was great
Dear Ide, Thank you for your feedback and for highlighting the positive aspects of your stay, such as our staff, location, and shower. We are, however, truly disappointed to read your concerns regarding the room and noise, especially as we checked with you during your stay, and you assured us that there were no issues. Regarding the room assignment, we always allocate the exact room that guests book, ensuring each one matches the selected size and price. We regret any misunderstanding regarding your expectations. Additionally, for special occasions such as birthdays, we are happy to provide personalized arrangements upon request, but we do not offer surprises unless specifically requested by our guests. Concerning the noise, we are not sure if you have seen on our booking page some of our conditions like the hours of quietness from 23h00 to 9h00. We truly value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you again and provide an even better experience. Best regards, Riad See Moon and Spa
Dear Ide, Thank you for your feedback and for highlighting the positive aspects of your stay, such as our staff, location, and shower. We are, however, truly disappointed to read your concerns regarding the room and noise, especially as we… Show more
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewA very beautiful riad, a beautiful room connected to the top terrace (at least for us) which in turn was also beautiful and cozy. For the time we spent in it - which except sleeping was little - was perfect for us. Thank you for our hosts who took good care of us and were communicative and helpful - Thank you for having us.
We didn't enjoyed the roads near to the riad. Filled with motorcycles and dust, but luckily, after a short walk you get out of it - that if you chose the right direction. Still, this is not riad fault, reason why they get 10/10 from me - but maybe in time they will vote/ push to have Marrakesh also adopt a motorbike free medina which will help traders, tourists and life in general. Not to mention that they should get a license to ride motorcycles, after an exam! - never saw so many (light) crashes in my life, while driving in Morocco
Dear Ionut Adrian, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our riad, found your room comfortable, and appreciated the beauty and coziness of the terrace. It was truly our pleasure to host you, and we’re glad you felt well taken care of by our team. We understand your concerns about the roads near the riad and appreciate your perspective. The vibrant and bustling nature of Marrakech’s medina can indeed be overwhelming at times, and we sincerely hope that, with time, improvements can be made to enhance the experience for both locals and visitors alike. Your feedback is valuable, and we will continue to advocate for a more pedestrian-friendly environment. Once again, thank you for your wonderful rating and for choosing to stay with us. We would love to welcome you back in the future for another memorable experience. Best regards, Riad See Moon and Spa
Dear Ionut Adrian, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our riad, found your room comfortable, and appreciated the beauty and… Show more