Sometimes it felt like a long time to wait for the door to be opened to enter the Riad , mainly at night . It would have been good to have a menu in the room about drinks we could order / access . I had taken the option of private jacuzzi but with hindsight I probably should have not as the shared jacuzzi was always available and of better quality ( see picture ) and the ´private terrace n is not really a private terrace , it is an individual terrace but not with much privacy .

Beautiful and clean property . Although we didn’t use the pool , it looks beautiful and clean . Our room was very nice , the mattress was a bit firm but still managed to sleep really well on it , the AC was good but could have benefited from a stronger one on the very hot days . The staff were absolutely amazing , very kind and helpful. Beautifully welcomed with nice tea and Moroccan delicatessen. Asma kindly explained to us all the places to visit and how to stay safe . We only took the breakfast one throughout the week , but it was very generous and delicious .

Stayed in July 2025

Liked everything

Lovely Riad and staff could not do enough for us. Would definitely visit again :)

Stayed in July 2025

Unfortunately our room had a bad odor. The manager said it was from nearby construction worked. They worked hard to mitigate the smell, but it put a damper on our stay.

A very nice Riad, staff was very gracious and helpful.

Stayed in May 2025

All was good.

Breakfast was excellent and the staff were extremely helpful. I couldn’t think of a better place to stay.

Stayed in April 2025

All the staff, but happy, very helpful, lovely place to stay

Stayed in March 2025

Great breakfast. Location very good for seeing old Marrakech, just a short walk to the souks and other sights. We did almost all of our visit on foot, just a short ride in a Tuk Tuk to see what it was like. Bear in mind that it is necessary to walk down narrow alleyways to get to the front door, we did this and felt safe, in fact the walk to the doorway added to our enjoyment of the riad. The staff were very friendly and 100% helpful throughout.

Stayed in March 2025

No

An absolute gem of a place. Staff were amazing and so friendly and helpful. Felt abit wary when we first got there as it was nearly midnight but one of the trolley boys assisted and got us to the Riad safely at a small cost. Living in the centre of the old town and medina was perfect. I loved it and the staff in the Riad could not have been better in particular Adil who appeared to be the happiest person in Morocco 🇲🇦 Place was so clean, quiet and peaceful and food was great. Pool was a bonus although small was great to have a soak in and was nice and warm. Rooftop terrace was amazing and so peaceful despite being in the centre of it all. Would definitely recommend to family and friends.

Stayed in March 2025

Hard to leave

Staff, and staff. It was like finding a new home. They guides, cooking class and a 3 day hiking trip to Imlil.

Stayed in March 2025

Nothing

Myself and my friend had the the most wonderful stay in the riad shanima. It was spotless clean. Every member of staff were welcoming and friendly. This oasis of calm and tranquillity. The roof terrace was quiet, relaxing after a busy day. We had dinner on one evening. And it was delicious. We also took advantage of the hammam (which was amazing) and relaxing massage (which was also amazing). Thank you to the whole team for our wonderful stay.

Stayed in January 2025

Nothing

Lovely and quiet

Stayed in February 2025

Nice and clean, perfect location

Stayed in February 2025

Amazing place to stay,modern facilities Friendliest staff Would recommend to everyone

Stayed in January 2025

This Riad is situated in the old Medina reached via narrow medieval passages accessible only on foot. Its facilities are excellent as are the staff, all of whom were attentive and helpful. We booked a taxi from the airport through the venue and the driver phoned ahead, alerted them of our arrival where we were met by a staff member who took our luggage for us and led us through the passageways to our destination. The riad has been largely rebuilt and thoroughly modernised taking care to maintain the style of architecture with modern facilities. 8 bedrooms and three suites comprise the accommodation with courtyard and dining areas as well as a spa, hammam and steam room. First class!

Stayed in January 2025

Nothing, everything was perfect the staff was super professional and always very friendly

Location and service perfect

Stayed in January 2025

Great staffs, good facilities, comfortable night

Stayed in December 2024

Breakfast a little carb heavy!

Excellent Staff and Location.

Stayed in December 2024

At multiple times when we rang the doorbell, we had to wait outside for several minutes, sometimes ringing the bell over and over. This was okay as my husband and I were together. However, as someone who often travels solo, I would not want to experience this again as it was uncomfortable waiting outside in a dark alleyway with no key.

The place was great. Although the location seemed in a position that some may not find easy to get to (you have to walk to the door, there is no road for taxis) we were happy with it. It is very central and we found it to be very quiet too.

Stayed in December 2024

I didn’t love how you had to ring the main door to be let in to the hotel especially late at night. I understand this is for security purposes however it is not ideal having to wait in the narrow alleyway at night. I understand this is for security purposes but a swipe card or a code for the door or something would be preferable.

The staff were extremely accommodating and lovely! The rooms were spotless and the beds were very comfy. Very central location.

Stayed in January 2025

The stairs to the bedroom are quite steep. Not a problem for us but may not be suitable if you have mobility issues. The bed was a bit firmer than we are used to but we asked for a mattress topper.

We took a duplex room. It came with its own comfortable lounge area, plenty of room for clothes and storage. The bedroom was up some stairs. Duplex rooms also come with their own partitioned area on the Riad roof with sun loungers and your own jacuzzi…. Fabulous. Very good breakfast and evening meal available if you want it. Everywhere was sparkling clean… the staff are amazingly friendly and helpful.

Stayed in December 2024

Lovely staff. Great location. Very clean and well appointed , great breakfast and Good value for money

Stayed in November 2024

Good breakfast, spacious room, kind and friendly staff and all round great place. Benefitted from the hammam there, which was excellent. Definitely worth that bit more.

Stayed in November 2024

All was very good and what was there not to like. Only thing that we felt Could be better was the pool. We did not use it as although was heated, was very cold. However, can imagine in summer being a blessing.

This Road is exceptional. Have stayed in Marrakesh few times and this best stay. Beautiful decor. Impeccably clean. Calm and relaxing atmosphere- perfect for relaxing. Facilities are what you expect from a high end Riad. Hanmam, spa, sauna, jacuzzi, small fitness suite, lovely roof top terrace with loungers, great to watch the sunset. Lived the massage we had 10/10. We had a suite with our jacuzzi which was lovely and private so could chill have a day in the hustle or long day up int he valleys. Room was again comfortable, very very clean and peaceful. Food was delicious in the one night we ate in, as so many places to choose from locally, ate in different restaurant every night. Main thing we like on top of all this was the staff. So amazing, polite, could not do enough for us. Always at hand to help us with drinks, show us where we needed to go. Well done to you all. Location is perfect. We were met by Mohammed on arrival and showed us the way to road, which was very easy to he honest. Riad close to lots of great food and drink places. About 10 mins walk to main square. 5 mins from Secret gardens, lovely cool alleys to get to the soul. Really was a joy walking around the area.

Stayed in November 2024

Nothing.

Wonderful staff. We loved Adil! As a was extremely helpful with reservations. Breakfast was exceptional. Recommend to stay for at least one dinner.

Stayed in November 2024

Asma and her friendly team ensure their riad is an oasis of calm to retreat from the frenetic medina. Perfect location, great breakfast and facilities. Highly recommended

Stayed in November 2024