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Reviews of Riad SofYan & Spa

25 Derb Slima, Medina, 40000 Marrakech, Morocco

#645 of 1,304 hotels in Marrakech

Guests' Choice

Review score

Based on 239 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    8.4

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 1 September 2025

    10
    Perfect Riad in the heart of the Medina, walkable distance to everything you need.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 1 night

    Amazing Riad in the heart of the Medina, located in a very quiet street. Walkable distance to restaurants, bars and juice place, and only 15 min distance to jem el fna! Swimming pool and jacuzzi upstairs are very nice plus to have, specially on the warm days. Breakfast was delicious, served every morning! Last but not least, a big thank you to Youssef and Khalid, that made the stay as smooth as possible, and always went to extra mile, helping with everything! Thanks guys!! If you're looking for a nice place in Marrakech, look no further, this is the perfect place for a relaxing and comfortable stay!

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Me and my friend Nadia loved this place!
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 6 nights
    • Submitted via mobile

    Nothing!

    Breakfast was always amazing, the staff were super kind and helpful... all around a 10/10!

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Why choose this Riad in the Madina in Marakesh
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    They dont have a card machine, but they have a very straight forward and easy to use payment portal with a qr code like google and apple pay Intergrated which is easy to use. But everything is included including a free massage so you dont really need it.

    This is truely a home away from home, it is very well maintained & the staff are amazing, from ibrahim who came out of the riad collected me from my taxi and carried all my luggage to hes vast local knowledge of the area. Youssef who made sure every morning I was relaxed and if I needed help to guide me through my day, the breakfast etc. Which was included was beautiful and high quality local foods to meet everyone's needs. Coffee, moroccan tea water all included! And was regulary offered to me and available with the cleanest of utensils. I cant speak higher of everyone here, and really enjoyed my staff they go above and beyond becuse thats just who they are as people young, friendly and bubbly. Looking for a place to chill, maybe work or privacy! Look no further. Thank you so much!

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Perfect place to stay but keep in mind Riad means no privacy
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    a little bit hideous

    Cleanliness and helpful plus very polite staffs

    Stayed in June 2025

  • Reviewed: 16 August 2025

    8.0
    First trip to Marrakech!
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Riad was situated in an area with many cul de sacs. Had expected to be dropped off at the door by taxi. The streets are too narrow for cars, so be aware a walk is necessary. Be vigilant of people wanting to help you (make sure you have internet/map to guide you). People are friendly and helpful if you are confident and alert. There was no restaurant or dining in the riad for lunch/dinner as advertised but that was maybe because it is low season? No pin/credit card machine available so you have to be prepared with cash. Cash machines are in the big square or by the souks.

    Staff were brilliant! Helping us with each and every request. Khalid, Ibrahim and Youssef did their utmost to fulfill our every request. Did not matter what we asked. Breakfast was authentic and different every day. Interior of room was authentic. Small cold pool inside the riad. Rooftop pool available too but was too hot to go there. Airco available and was very welcome in 45 degree heat! Massages and beauty treatments available and friendly staff to carry these out. A real treat!

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    We loved the pool and whirlpool and the staff was very nice especially Brahim, Youssef and Hadid were very helpful and welcoming all the time

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    The staff were fantastic Youssef and Khalid couldn't have been more helpful, even making us an early breakfast and walking us to our tour pick up point on our last day.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Unforgettable 4 days in Marrakesh
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    If one wants to connect with history, the medina it is a great location. In the middle of huste and bustle, yet in the riad peace and quiet. Nice rooftop. Really helpful, kind personnel making you feel at home. Reda, special thanks to you, thank you for your hospitality. Breakfast is great. The man serving it is really good (unfortunately in the end have not got the chance to thank him). Maybe a bit more food (quantity-wise) would be nice.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Nice, quiet, great cost/benefit. We felt really comfortable there.
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We returned to the hotel because we liked it a lot and it is great cost/benefit and location. Staff is very welcoming. We loved the massage at the spa.

    Stayed in July 2025

  • Reviewed: 31 July 2025

    10
    A quiet, welcoming haven with amazing service and a true sense of Moroccan hospitality.
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    At night, the small alleys leading to the riad can be a bit tricky to navigate because many shops close and the streets start to look very similar. I recommend arriving before it gets too dark, or calling the riad to have someone meet you at the main road and guide you in it makes the experience smoother and stress-free.

    The riad felt like home from the moment I walked in warm, welcoming, and beautifully maintained. The staff was incredibly kind and attentive, and the traditional breakfast each morning was delicious. I especially loved the massage; it was exceptional and truly relaxing.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Youssef, Reda and Khalid were all great and made our stay relaxing. They were able to provide advice and tips for places to eat and things to see and do during our short stay in Marrakech. Would definitely stay here again if I return to the city. Thanks

    Stayed in July 2025

  • Reviewed: 14 July 2025

    10
    Beautiful Raid and Reda & Youssef Outstanding
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Great Raid, Beautiful and Clean, Reda & Youssef made the stay perfect with Amazing service from both of them. Massage included was also perfect.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Excellent, highly recommended and we will definitely be back.We hope that the team will not have changed too much before
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    I cannot think of anything we would change.

    A charming little oasis within an exciting vibrant city! Staff were excellent, gentle, kind and helpful. Always on hand to help and nothing ever a problem. Yusaf, Reda and the rest of the team were so lovely, we genuinely could not have asked for more. The location of this riad suited us very much. It was safe, central, comfortable and quiet, with a real authentic feel.

    Stayed in July 2025

  • Reviewed: 21 June 2025

    10
    10/10
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights

    Extremely lovely Riad. The staff were incredibly accommodating and welcoming, especially the manager Yusef. He went out of his way to make our stay an enjoyable and memorable one. The Riad itself was beautifully designed, offering a serene and peaceful atmosphere that felt like an oasis amidst the bustling surroundings. The spa was exceptional, providing a range of relaxing treatments that helped us unwind after days of exploration. Its convenient location made it easy for us to access key attractions without hassle, adding to the overall ease and enjoyment of our stay.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location was a bit far by walk.

    Issa and Khalid were the sweetest reception men I ever met. They were so generous and super helpful and authentic. I appreciated them both alot during my sttay. I will return because there service was so good.

    Stayed in May 2025

  • Reviewed: 13 June 2025

    9.0
    Lovely Riad with great staff and fab roof terrace
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Near the Madrassa, But quite tucked away so not easy to find

    Lovely Riad, great breakfast on the rooftop terrace, and fantastic staff - Yousaf looked after us so well and was really helpful with recommendations and help.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    The location is shady , in the middle of old town with strange small streets where taxi cant enter so you have to walk, no too much, but enough to get in contact with local shady guys that want either your money or your other valuable stuff

    We loved the staff, the room was great and different from what we have experience so far , breaksfast very good

    Stayed in June 2025

  • Reviewed: 12 June 2025

    10
    The perfect little getaway .
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Only thing I can flaw is that our air con stopped working half way through the night but everything else was 10/10

    The staff are so friendly, Yousef, Khalid & Said are all so kind and helpful. Good, hard working honest men who will tell you how much you should be really paying for things in the souks as a tourist. The property itself is so beautiful inside and peaceful and the breakfast served is SO GOOD - we ate like kings everyday!

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice place and really nice staff

    Stayed in June 2025

  • Reviewed: 29 May 2025

    8.0
    A Little Gem in the Medina
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds were not comfortable. Also if you are driving, it was not made clear that the parking is not free and we paid 50 Dirham per DAY.

    We loved the reception area and the welcome we received at the Riad. The property is super clean and staff are very friendly and helpful. The breakfast was plentiful and well presented. The roof top gardens and little pool was great. We lived out complementary half an hour massage by the ladies with magic hands :) The location was perfect in the middle of Medina and about a 10 minute walk from the main square. Special thanks to Reda, Youseff, Fatima, soukeina, Saad & Khaled. You all made the stay so very special.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I really enjoyed this riad, the location was perfect and the structure amazing. The staff is well organised about everything (breakfast, that is amazing, transfer, trip, massages and relaxing options). I really enjoyed Marrakesh and we’ll come back in this riad next time. A special greeting to Kalid, he is an amazing person, and Rida. See you soon.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    9.0
    Everyone is friendly, helpful and available round the clock. Thanks boss for the bike ride
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing; my only complaint is that lacked the ability to find it every time I wanted to pick up/ drop off or sleep.

    Wonderful place, nice people and a fun experience.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    De staf was top top top

    Stayed in May 2025

  • Reviewed: 13 May 2025

    10
    Fabulous riad with wonderful staff
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The owner tried to increase the price of the airport taxi that was booked through them after the journey. Luckily I had proof of the price we'd agreed when it was booked 3 months earlier and the manager agreed to honour that price.

    Lovely riad conveniently located near the Ben Youssef Madrassa. Great breakfasts served on the rooftop terrace. Tiny pool but very refreshing after a day exploring Marrakech. We all enjoyed an excellent massage in-house and had a really fun cookery lesson. Big shout out to the new manager Youssef and all his team. Nothing was too much trouble and they really looked after us.

    Stayed in May 2025

Showing 1 – 25

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