Reviews of Riad SofYan & Spa

Amazing Riad in the heart of the Medina, located in a very quiet street. Walkable distance to restaurants, bars and juice place, and only 15 min distance to jem el fna! Swimming pool and jacuzzi upstairs are very nice plus to have, specially on the warm days. Breakfast was delicious, served every morning! Last but not least, a big thank you to Youssef and Khalid, that made the stay as smooth as possible, and always went to extra mile, helping with everything! Thanks guys!! If you're looking for a nice place in Marrakech, look no further, this is the perfect place for a relaxing and comfortable stay!

Breakfast was always amazing, the staff were super kind and helpful... all around a 10/10!

Nothing!

This is truely a home away from home, it is very well maintained & the staff are amazing, from ibrahim who came out of the riad collected me from my taxi and carried all my luggage to hes vast local knowledge of the area. Youssef who made sure every morning I was relaxed and if I needed help to guide me through my day, the breakfast etc. Which was included was beautiful and high quality local foods to meet everyone's needs. Coffee, moroccan tea water all included! And was regulary offered to me and available with the cleanest of utensils. I cant speak higher of everyone here, and really enjoyed my staff they go above and beyond becuse thats just who they are as people young, friendly and bubbly. Looking for a place to chill, maybe work or privacy! Look no further. Thank you so much!

They dont have a card machine, but they have a very straight forward and easy to use payment portal with a qr code like google and apple pay Intergrated which is easy to use. But everything is included including a free massage so you dont really need it.

Cleanliness and helpful plus very polite staffs

a little bit hideous

Staff were brilliant! Helping us with each and every request. Khalid, Ibrahim and Youssef did their utmost to fulfill our every request. Did not matter what we asked. Breakfast was authentic and different every day. Interior of room was authentic. Small cold pool inside the riad. Rooftop pool available too but was too hot to go there. Airco available and was very welcome in 45 degree heat! Massages and beauty treatments available and friendly staff to carry these out. A real treat!

Riad was situated in an area with many cul de sacs. Had expected to be dropped off at the door by taxi. The streets are too narrow for cars, so be aware a walk is necessary. Be vigilant of people wanting to help you (make sure you have internet/map to guide you). People are friendly and helpful if you are confident and alert. There was no restaurant or dining in the riad for lunch/dinner as advertised but that was maybe because it is low season? No pin/credit card machine available so you have to be prepared with cash. Cash machines are in the big square or by the souks.

We loved the pool and whirlpool and the staff was very nice especially Brahim, Youssef and Hadid were very helpful and welcoming all the time

The staff were fantastic Youssef and Khalid couldn't have been more helpful, even making us an early breakfast and walking us to our tour pick up point on our last day.

Nothing.

If one wants to connect with history, the medina it is a great location. In the middle of huste and bustle, yet in the riad peace and quiet. Nice rooftop. Really helpful, kind personnel making you feel at home. Reda, special thanks to you, thank you for your hospitality. Breakfast is great. The man serving it is really good (unfortunately in the end have not got the chance to thank him). Maybe a bit more food (quantity-wise) would be nice.

We returned to the hotel because we liked it a lot and it is great cost/benefit and location. Staff is very welcoming. We loved the massage at the spa.

The riad felt like home from the moment I walked in warm, welcoming, and beautifully maintained. The staff was incredibly kind and attentive, and the traditional breakfast each morning was delicious. I especially loved the massage; it was exceptional and truly relaxing.

At night, the small alleys leading to the riad can be a bit tricky to navigate because many shops close and the streets start to look very similar. I recommend arriving before it gets too dark, or calling the riad to have someone meet you at the main road and guide you in it makes the experience smoother and stress-free.

Youssef, Reda and Khalid were all great and made our stay relaxing. They were able to provide advice and tips for places to eat and things to see and do during our short stay in Marrakech. Would definitely stay here again if I return to the city. Thanks

Great Raid, Beautiful and Clean, Reda & Youssef made the stay perfect with Amazing service from both of them. Massage included was also perfect.

N/A

A charming little oasis within an exciting vibrant city! Staff were excellent, gentle, kind and helpful. Always on hand to help and nothing ever a problem. Yusaf, Reda and the rest of the team were so lovely, we genuinely could not have asked for more. The location of this riad suited us very much. It was safe, central, comfortable and quiet, with a real authentic feel.

I cannot think of anything we would change.

Atmosphere, furniture, facilities

We booked a room with treatments and breakfast included, but the host was unaware of this until I showed him the Booking.com app. We also arranged an airport transfer for 9:30, but it wasn’t there on time. They tried to convince us that it was our mistake. Fortunately, we didn’t miss the flight, but it was a close call. The location is controversial, as we were frequently stopped by locals on our way to the Riad, being told that “only Muslims can go this way” - and unfortunately, there is no alternative route to the hotel.

Extremely lovely Riad. The staff were incredibly accommodating and welcoming, especially the manager Yusef. He went out of his way to make our stay an enjoyable and memorable one. The Riad itself was beautifully designed, offering a serene and peaceful atmosphere that felt like an oasis amidst the bustling surroundings. The spa was exceptional, providing a range of relaxing treatments that helped us unwind after days of exploration. Its convenient location made it easy for us to access key attractions without hassle, adding to the overall ease and enjoyment of our stay.

Issa and Khalid were the sweetest reception men I ever met. They were so generous and super helpful and authentic. I appreciated them both alot during my sttay. I will return because there service was so good.

Location was a bit far by walk.

Lovely Riad, great breakfast on the rooftop terrace, and fantastic staff - Yousaf looked after us so well and was really helpful with recommendations and help.

Near the Madrassa, But quite tucked away so not easy to find

We loved the staff, the room was great and different from what we have experience so far , breaksfast very good

The location is shady , in the middle of old town with strange small streets where taxi cant enter so you have to walk, no too much, but enough to get in contact with local shady guys that want either your money or your other valuable stuff

The staff are so friendly, Yousef, Khalid & Said are all so kind and helpful. Good, hard working honest men who will tell you how much you should be really paying for things in the souks as a tourist. The property itself is so beautiful inside and peaceful and the breakfast served is SO GOOD - we ate like kings everyday!

Only thing I can flaw is that our air con stopped working half way through the night but everything else was 10/10

Nice place and really nice staff

We loved the reception area and the welcome we received at the Riad. The property is super clean and staff are very friendly and helpful. The breakfast was plentiful and well presented. The roof top gardens and little pool was great. We lived out complementary half an hour massage by the ladies with magic hands :) The location was perfect in the middle of Medina and about a 10 minute walk from the main square. Special thanks to Reda, Youseff, Fatima, soukeina, Saad & Khaled. You all made the stay so very special.

The beds were not comfortable. Also if you are driving, it was not made clear that the parking is not free and we paid 50 Dirham per DAY.

I really enjoyed this riad, the location was perfect and the structure amazing. The staff is well organised about everything (breakfast, that is amazing, transfer, trip, massages and relaxing options). I really enjoyed Marrakesh and we’ll come back in this riad next time. A special greeting to Kalid, he is an amazing person, and Rida. See you soon.