There is nothing to dislike.

Staff friendly approachable and went out of their way to assist with restaurants and initial navigation through the Medina. The Riad eax beautifully and thankfully decorated. Very peaceful courtyard after a day out.

Stayed in June 2025

Very nice riad, the best location, so welcoming and friendly staff! We took airport transfer to hotel - 20 eur. We also had a delicious dinner - 25 eur p/p Will come again!

Stayed in May 2025

Nothing

Khadija and the team were attentive and fantastic. The breakfast was delicious and the facilities were perfect. Could not recommend the riad more highly and we will be back

Stayed in May 2025

The staff are very friendly, Khadija was so helpful and made our stay extra special by having a cake for my mother’s birthday. Also rooms are spacious and very clean - highly recommend and close to the markets

Stayed in February 2025

Everything! Maybe the location a bit tough to find the first time lol however it is part of the fun in madina

Stayed in April 2025

I felt there was little privacy at times: the doors don’t come with a lock and key, and although the staff are absolutely wonderful, I felt uncomfortable at the idea that other guest could have easy access to our room if they wanted to. It should be stated in the listing. If I had been a female solo traveler, I would have 100% booked elsewhere knowing this. There are also wide gaps in the door and window frames you can literally see through, so we had curtains drawn at all times.

I loved how authentic and curated the space was. It felt like an oasis in the middle of the medina. I especially loved the breakfast area, on the rooftop. The dinner on our first night was delicious, probably the best we had in the city if I am honest. The staff are lovely and they would do anything to make your stay comfortable.

Stayed in May 2025

The location of the riad is not the best. Although in the center, it is on a narrow, dirty street, which is unpleasant when arriving and going out. I don't know why the terrace was also not being used. Although the garden was beautiful, it would be good if we could use the terrace, as well.

We enjoy a lot the service, and availability to help us on the transfers; to know better the location of the riad and surroundings; and on the restaurant reservation. We love the breakfast; and the room decoration.

Stayed in May 2025

The riad was very well located in the heart of the medina, the room was in very spacious and in good condition. The breakfast was a bonus and we enjoyed the tea and sweets always provided by the staff. Very lovely staff and overall would highly recommend!

Stayed in May 2025

The staff was extremely welcoming and kind. Our room was huge and comfortable. The transfer from the airport was very convenient.

Stayed in April 2025

Would be nice if guests could make use of the roof terrace as it wasn't setup whe we were there.

Room sizes are very generous so a great option for groups of friends or families. Breakfast is tasty and plentiful. Great location to access the medina and great staff on hand to help you with understanding the medina layout, provide mint tea and water complimentary.

Stayed in May 2025

I can’t simply come up with anything?

Authentic Riad experience clean and comfortable! Staff was super accommodating and very helpful! We’ve stayed at numerous accommodations but nothing like this!

Stayed in April 2025

The terrace was not open, unfortunately. I mean it was open but not arranged. Dusty and the chairs and tables in a corner. But I can understand that maybe was not the proper weather yet. Did not expect it tho.

The breakfast was excellent, so tasty! The staff was very helpful, Noel offered to show us the way to the main square and gave us some tips and tricks :) The riad was very quiet, nice and with good people overall. The room was perfect! The bed so big and so so comfortable. The bathroom was very big and aesthetically pleasing.

Stayed in April 2025

We found it quite dark in our room. Our toilet was leaking from the tank, which never really got fixed. We did a hammam at the riad, which was not up to expectations. It never got hot enough, and the space was much too small for a couple. One of us was not able to lie flat, so we had to keep switching places to complete our treatment. Not ideal However, the massage afterwards took place in our room, which was very good.

The breakfasts were incredible. A little different each day and very delicious... french toast, crepes, fruit, yogurt, coffee and tea.. The room was beautiful and the bed very comfortable. The courtyard was gorgeous, bright, and always great to come back to... chirping birds and all. Khadija was very welcoming.

Stayed in March 2025

It was perfect.

It's important when travelling solo to get your stay right. I was spending my first week alone, whilst my friend (who was walking the Sahara for charity) could join me for the second. Riad Tchaikana is within the old city walls where cars cannot enter. Manager Khadija organised everything and it worked perfectly...a vehicle collected me at the airport, then transferred me to a porter for the final 5 minute walk to Tchaikana. It was a magical walk and a wonderful introduction to the traditional Medina of Marrakech. I was very much welcomed by all the Staff on arrival. I was shown my room and then, over mint tea and biscuits, Khadija gave me a detailed map and marked out where we were, the important landmarks & most interesting places to visit. And then, in order to get me really grounded, she took me on a walk through the alleyways and souks to Jemaa el-Fnaa, the main square. I so welcomed this because I am someone who can easily get lost...but now I had a decent map and landmarks. I still got lost though, which is part of the fun of being somewhere that has unnamed streets....but I always got myself home because of that first introduction Khadija gave. Riad Tchaikana is very old indeed and all the rooms are beautiful & romantic. The suite we booked was large, very clean, crisp linen & decorated in minimalist Moroccan style. The bathroom with Tadelakt plasterwork was a joy to be in. Every day the room was cleaned, refreshed and made good. The breakfasts were a great treat and allowed you to interact with the other guests if you so wished. For the first week the chef cooked delicious suppers for me. It was quiet at night. The Call to Prayer was light and lyrical. My friend slept through it but I found myself waking to hear the Muezzin as his voice was quite special. You will have songbirds for company in the morning at breakfast. The staff are all fabulous, caring, full of good ideas....and funny.

Stayed in February 2025

Beautifully decorated bedroom which pays hommage to West African art and artefacts. We loved it and would highly recommend this Riad. Staff were also very friendly and accommodating.

Stayed in December 2024

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This place is absolutely gorgeous! The riad is few minutes far from the center, but so calm like a little oazis. You can smell the flower of the orange trees everywhere. :)

Stayed in February 2025

Wifi did not work in the room, but not a big issue

We loved the experience of the Riad, the host was fantastic, very nice breakfast.

Stayed in January 2025

We will be back😊

Stayed in January 2025

Such a lovely place with a lovely staff. We were cared for very well here and the food was delicious. Would stay here again!

Stayed in January 2025

The rooms don’t have traditional locks, and being American, we never leave our doors unlocked :) I if I remember correctly, there was a safe in the bathroom, but some things are too large for the safe. We just locked them in our suitcases, but the property feels very safe and secure. So it ended up being no issue.

Lovely riad in the middle of the old Medina. We went ahead and booked airport transfers with the riad, and so glad that we did. There is no way we could have figured it out. Vehicles are not allowed inside of the Medina, so we were driven to the border, where we met up with a porter who took us, and our luggage the rest of the way to the riad. The riad has been well-maintained and nicely decorated. Every room was a gem. The riad staff was amazing. We had early morning departures for some of our excursions and they arranged a very early breakfast for us. Breakfast usually consisted of yogurt, pastry, juice, coffee, olives, and condiments. (Not a lot of protein, so if you need that in the morning, be sure to pack some protein bars.) The riad is about a 15 minute walk from the main square, and a 30 minute walk from the palace.

Stayed in November 2024

Riad Tchaikana was a great choice! The hotel is beautiful, the breakfast is delicious and the hosts are very very kind and attentive.

Stayed in December 2024

Wonderful calm oasis. Lovely original decor. Well appointed rooms

Stayed in December 2024

nothing

The breakfast was magical and so unique, felt amazing and not like a guest but a friend and king :-) tee and everything you can wish for at a breakfast, and even more. Really nice and you can eat just when you get up no stress no rush just holiday. The stuff was amazing, helped me with everything walked with me through the Medina and even got up at 4 am to arrange the taxi to the airport. amazing amazing amazing

Stayed in November 2024

I liked everything

Rooms were absolutely fantastic

Stayed in November 2024