Reviews of Riad Tchina 3 stars

the room was very clean and staffs were friendly. breakfast was enough and hotel itself also well designed.

Beds were not comfortable and the street behind the hotel was a bit annoying (crowded and dirty).

The staff are nice

Difficult to to locate

The staff was helpful and friendly, rooms clean and nice just the price what we paid and the size of the room for three people was not really in balance, but that one I take the blame on us , as the third traveler decided to join last minute, so I assume they perhaps didn't have anything bigger to spare.

I did like the breakfast, but for whole week the same thing is bit tiering for my liking.

No thing

Everything

The service was excellent and the room was according the money we paid for!

Nice clean place.. nice food and the staff are very nice and helpful.. nothing was a problem for them. They gave me information that helped me a lot for a great holiday. Good location.. right amongst the locals..

Breakfast was great , location was great , staff were great , being in this Riad in the heart of the old Medina is being in the real Marrakesh , if you want to see Morrocco for what it is this is the place to stay .

Just need to be a little more health and safety conscious and maybe use wet floor signs when cleaning or watering plants in the Riad but this would not stop me from returning , I will definitely book in to stay again.

OK Yousef was a lovely man. Very helpful and up till very late and up very early.

The contact with the owner was awful. Please be aware the owner does not live here. She lives in France!! My biggest piece of advice to anyone is stay in a Riad which is owned and ran by a Moroccan who lives there! Whenever I have booked anywhere before I receive a welcome email giving useful information. I got nothing! I emailed the owner the day before travel and asked if they could arrange a taxi from the airport. This was the first communication we had had. This reply was quick and was told it would be 250MD (which is about £20). She did not tell me how to pay this so I assumed that it would be taken from my card. This is expensive but because we were staying in the Medina and my dad is old I didn't want to be bothered with finding the correct location etc. We were met at the gate of the Medina by Yoseph and had to walk the rest of the way to the Riad. There was wifi but only in the bedroom. The next day we wanted to go to the main square in the Medina. We asked for a map so that we could find our way back. There were none. So it took us a long time to get to the main square and long back and in the end had to pay someone to show us the way back. I emailed the host the day before we were leaving to ask to arrange for a taxi back to the airport - as I said I know it was more expensive but more convenient. She replied confirming and again didn't mention who I was paying. The day we were leaving, Fatima - who up to this point had been very nice, said I owed 650MD for the taxis which had to be paid now and in cash. I told her no, I was not told that and thought it was taken from the card and what was I going to do as they have no card reader. She gave me no ideas just said aggressively it needs to be paid now. So I said let Yoseph come with us to a cashpoint and I will give to him! So now we are rushing to the airport and the first cash machine is broken. Got money at the second and gave to him.

Amazing place and great staff. They keep the Riad really clean. The terrace with views was amazing for breakfast and late evening relax.