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Reviews of Riad Tidar by Phoenix

Quartier Riad Laarouss 89 Derb El Ferrane-Medina Marrakech - 40 000 Morocco, Medina, 40020 Marrakesh, Morocco

#636 of 1,304 hotels in Marrakesh

Guests' Choice

Review Score

Based on 64 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.6

  • Value for money

    9.1

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 12, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    It felt like living in a palace.

    Stayed in June 2025

  • Reviewed: May 12, 2025

    10
    Hidden Gem of Marrakech
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I love how it wasn’t to deep into the Medina, easy to find once you got your bearings and tucked away from the noisy medina. The place is beautiful, staff are friendly and rooms are clean. Such a little gem of a place.

    Stayed in April 2025

  • Reviewed: April 4, 2025

    10
    Amazing Riad and hosts!!
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Excellent staff, breakfast was very good. Jamilla and Saad were amazing, Aziz and his sister were lovely hosts. Will definitely be back to this Riad. Felt like we were staying with family.

    Stayed in January 2025

  • Reviewed: April 1, 2025

    10
    Goog place with great staff
    • Leisure trip
    • Travelers with friends
    • Economy Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The staff was super helpful even when we had language barrier. We used translation and got plenty of help and suggestions.

    Stayed in April 2025

  • Reviewed: March 28, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A, there was nothing I would change.

    It was a calm, welcoming oasis in the city. The staff were friendly and accommodating My room was very clean, and when I checked in on first evening they welcomed me with cookies and mint tea. The breakfast was plentiful and the location was ideal.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    10
    If you are going to Marrakech, stay at Riad Tiber by Phoenix!
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Our stay was absolutely perfect. The staff was very helpful and kind. The rooms were very cute and clean. The location was absolutely amazing, we were close to so many things and we felt very safe. The breakfast was a lovely treat we didn’t know about. Everything exceeded expectations, we could not recommend this place more!

    Stayed in March 2025

  • Reviewed: March 5, 2025

    8.0
    Very pleasant, comfortable and welcoming riad in the old town
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not many sockets in the room, but we survived. The shower was acceptable but not great

    Lovely riad in the Medina, very traditional. Comfortable room. Excellent breakfast and very welcoming and friendly staff.

    Stayed in February 2025

  • Reviewed: March 2, 2025

    8.0
    Lovely place
    • Leisure trip
    • Travelers with friends
    • Economy Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The location is quiet but central. Breakfast is excellent. Lovely garden and authentic building. Comfy bed. The bathroom is small and there are drainage issues.

    Stayed in March 2025

  • Reviewed: February 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Be aware that the toilet size is kind of small so it might not be super comfortable for everyone.

    It’s really close to one of the entrances of the Medina, so the location is convenient. It might be hard to locate it the first time because GPS doesn’t always work great due to the narrow streets, but once you’re on it’s all good. They were able to accommodate some requests (print boarding tickets, late check out).

    Stayed in February 2025

  • Reviewed: February 15, 2025

    10
    Very beautiful!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is not the riad's fault, with a great location, there will be noise in the neighbourhood. Bring ear plugs if you are a light sleeper. I would still stay again!

    The place is beautiful! They were kind to deal with my extremely limited French. The breakfast was deluxe!

    Stayed in February 2025

  • Reviewed: February 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 3 nights

    Great breakfast, very convenient for city

    Stayed in February 2025

  • Reviewed: December 28, 2024

    9.0
    We definitely recommend it!
    • Leisure trip
    • Travelers with friends
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom had a strange smell.

    We had a great time at Riad Tidar by Phonix! The staff are all very friendly, especially the young man at reception who was always very nice and helpful. He even accompanied us to our taxi at 3:30 a.m.! The breakfast was varied, there was something different every day and it was more than enough. The location was great, right in the middle of the action, but the Riad was still quiet so we could relax after an eventful day. Our rooms were cleaned every day, no matter what time we left.

    Stayed in December 2024

  • Reviewed: December 26, 2024

    9.0
    good riad, would book again
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    the only thing that wasn’t good is bathroom facilities state in general - mold, dirty shower curtains, sewers smell (though the smell was an issue only in one of the 2 rooms we occupied) - but lets say that was a part of medina riad experience, hehe

    good location, most points of interest are within 20m walking distance. helpful friendly staff, clean rooms (daily cleaning); nice green quiet riad with fruit trees inside, good breakfast (even if pretty much the same every day, with small variations - bread, butter, eggs, jams, coffee, milk and pastry; sometimes fruit, yogurt, or juice). we’ve also had a key from the riad entrance doors and didn’t have to knock for someone to open the door, which is generally rare in marrakech riads. they organised our transfers from/to the airport, we could use the washing machine during our stay, as well as print out our tickets and pay the tourist tax with a card (another rare feature in marrakech)

    Stayed in December 2024

  • Reviewed: December 4, 2024

    10
    Cosy and relaxing
    • Leisure trip
    • Travelers with friends
    • Economy Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing, the best riad

    Very convenient and safe location, room is clean, beautiful, spacious and super cosy, beautiful interior, has roof - also beautiful. And super friendly, kind and hospitable stuff. Sent transfer from the airport for my super late flight, and at super early morning. Daily room service. We felt like home, the place is amazing and definitely should have higher rate. We gonna miss it! P.s. for ppl complaining about drainage smell - just close the drainage after use and no smell at all.

    Stayed in December 2024

  • Reviewed: December 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Very elegant and cosy riad. The atmosphere inside is very peaceful. The breakfast is excellent and plentiful. The location was perfect. The room was very spacious. The staff was very friendly and helpful.

    Stayed in November 2024

  • Reviewed: November 28, 2024

    8.0
    Nice location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom was small, the shower head kept falling off and the bad odor from shower drain

    We booked here because of their favorable cancellation policy that met our travel needs. The Riad arranged a taxi for us at the train station but we couldn’t find the driver for 45 mins because we couldn’t read his sign which was written in scribbled pen. We called the Riad and they said he had left but would return. Riad is ideally located in Medina, however vehicles are restricted in Medina so it’s about a 5 min walk from drop off location. Our bathroom was small and we had to be sure to plug shower drain after use, or a foul odor will enter your room. Clothes washer and dryer are available along with a roof top clothesline. Several good restaurants close by. Best part of stay…….location!

    Stayed in November 2024

  • Reviewed: November 13, 2024

    10
    Beautiful riad in a good location
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, great stuff, amazing breakfast and the place is just beautiful. The room with 2 single beds was very cozy and the bathroom quite nice. Overall it's very nice and I would recommend it

    Stayed in November 2024

  • Reviewed: October 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff been amazing and always available for every request. The riad is in a stretching position in the centre pf Medina. I recommend this Riad to everyone.

    Stayed in October 2024

  • Reviewed: September 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The riad is cozy and very quiet. Very nice staff. Great price-performance ratio

    Stayed in September 2024

  • Reviewed: September 12, 2024

    8.0
    Great location, friendly staff.
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Smell coming from one of the rooms.

    Great location, amazingly friendly staff.

    Stayed in September 2024

  • Reviewed: June 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Economy Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    La gentillesse du personnel, la situation, la propreté

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    no wash cloth. I lost my Lonely Planet Morroco book in the room. never found it.

    lovely courtyard serving elegant breakfast. lots of blankets available. very traditional look, felt safe! Mr. Aziz was gratious & accommodating. staff too

    Stayed in May 2024

  • Reviewed: March 2, 2024

    8.0
    Near everything, good price vs quality
    • Leisure trip
    • Travelers with friends
    • Economy Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast is traditional, the coffee is bad, but it's all so typically Morocco style. If you are in Marrakesh (Morocco) for the first time, the small street leading to the hotel may scare you, as well as all the hussle on the street.

    I liked the originality of the accommodation, you can experience a real riad. The staff was very helpful and welcoming. Since we were there in early spring, the blanket was super warm! There were a lot of pillows and the bed mattress was hard, which suited us very well. Very safe accommodation. You can sunbathe on the roof.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    10
    Worth the money we paid, nice experience of a Riad, friendly staff
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The toilet was not very clean and the towels could use changing as they seem quite old and marked. And perhaps more information on what to do around the area, local food places/experiences.

    It was well situated in the old city with great links to both the big square and the new city within walking distance and close to the airport as well. The property itself is a gorgeous Riad, the pictures don’t do it justice. It’s cool and refreshing, the main area is clean and nicely decorated. The ground floor is breathtaking and you get to enjoy breakfast and tea in the shade of the plants and the occasional bird that pays a visit. The breakfast is simple and adequate. The rooms are simple and comfortable and provide a good nights sleep. The rooftop is lovely for sunbathing or relaxing at night. The manager and staff are very friendly and helped us wherever we needed and provided a daily room cleaning service.

    Stayed in February 2024

Showing 1 - 25

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