Reviews of Riad Tizwa Marrakech

Good, safe location on the edge of the medina. Easy to get to.. Most of the staff were friendly.

The riad appeared to be closed for the summer when I arrived I was the only guest, the fountain was bone dry and the container plants needed watering. No one knew how to get the air conditioning to cool my room until the last night when it was 44C outside. The breakfast was OK but the bread and pastries were stale. The manager, who unusually for Morocco didn't take my passport details, said there's a 5% surcharge on card payments which was unexpected and preferred to be paid in cash which was inconvenient in the extreme heat.

Everyone in the Riad are very welcoming, kind and just the best. I was traveling alone and the people in the Riad made feel very safe

Lovely staff and location

Na

Everything. Peaceful and relaxing. A huge thank you to Hassan, Mohammed, Aziz and all the staff for spoiling us.

No pool unfortunately but everything else was perfect.

Our stay at Riad Tizwa in Marrakesh was nothing short of magical. From the moment we arrived, we were enveloped in the warm hospitality that makes this place truly special. Hassan, the manager, was exceptional. His communication before and during our stay was impeccable - always responding promptly and going above and beyond to ensure our comfort. He arranged airport transfers, recommended authentic local restaurants, and even offered to organise our day trip to the Atlas Mountains and various other must do tours of Morocco. His genuine warmth and extensive knowledge of Marrakesh made us feel like welcome guests rather than tourists. The two Mohamads on staff were equally wonderful. One greeted us each morning with his infectious smile and served breakfast with pride and attention to detail. The other Mohamad was incredibly helpful with directions and advice about navigating the medina and greeted us each evening to make sure we had everything we needed before going to bed. The ever smiling and kind cleaning staff deserves special praise for maintaining immaculate rooms. We returned each day to perfectly made beds and spotless bathrooms. Breakfast was a daily highlight - served in the beautiful courtyard or on the rooftop terrace. The fresh bread, homemade jams, Moroccan pancakes, and mint tea provided the perfect start to each adventure-filled day. The riad itself is a peaceful haven in the bustling medina - traditional architecture blended with modern comforts, gorgeous tilework, and a serene atmosphere. The rooftop offers wonderful views of the city. Thanks to Hassan and his incredible team, our stay at Riad Tizwa wasn't just accommodation - it was a meaningful glimpse into Moroccan hospitality and an essential part of our Marrakesh experience. We'll be back for sure!​​​​​​​​​​​​​​​​

Nothing

Our stay at Riad Tizwa in Marrakesh was nothing short of magical. From the moment we arrived, we were enveloped in the warm hospitality that makes this place truly special. Hassan, the manager, was exceptional. His communication before and during our stay was impeccable - always responding promptly and going above and beyond to ensure our comfort. He arranged airport transfers, recommended authentic local restaurants, and even offered to organise our day trip to the Atlas Mountains and various other must do tours of Morocco. His genuine warmth and extensive knowledge of Marrakesh made us feel like welcome guests rather than tourists. The two Mohamads on staff were equally wonderful. One greeted us each morning with his infectious smile and served breakfast with pride and attention to detail. The other Mohamad was incredibly helpful with directions and advice about navigating the medina and greeted us each evening to make sure we had everything we needed before going to bed. The ever smiling and kind cleaning staff deserves special praise for maintaining immaculate rooms. We returned each day to perfectly made beds and spotless bathrooms. Breakfast was a daily highlight - served in the beautiful courtyard or on the rooftop terrace. The fresh bread, homemade jams, Moroccan pancakes, and mint tea provided the perfect start to each adventure-filled day. The riad itself is a peaceful haven in the bustling medina - traditional architecture blended with modern comforts, gorgeous tilework, and a serene atmosphere. The rooftop offers wonderful views of the city. Thanks to Hassan and his incredible team, our stay at Riad Tizwa wasn't just accommodation - it was a meaningful glimpse into Moroccan hospitality and an essential part of our Marrakesh experience. We'll be back for sure!​​​​​​​​​​​​​​​​

Nothing

Location Friendliness and helpfulness of staff Size of room

Having to knock front door every time came back to hotel and then wait for someone to open door. Would have preferred an electronic key for entry. Breakfast- didn’t like just given a tray of breakfast items. Would have preferred to choose own. Meant lots of wastage as we didn’t eat lots of items given to us.

Friendly and helpful staff, great breakfast. Lovely place and in walking distance to the medina and other sights. Highly recommended.

Breakfast on the roof

needs better lighting in the room

Beautiful place, amazing breakfast, central location- we loved our stay

The Riad is so well located, the facilities are beautiful and it is always clean and neat. My absolutely admiration to Hassan, the Hotel Manager.

Close to the Medina. It was clean and cozy. The staff was very welcoming

Na

The personel, the room was nice

We had a little problem with the toilet. The shower had electricity and sometimes the sink would fill with water that wouldn't drain.

Extremely great service and breakfast, exceptionally nice hosts! Room very much the way I would have wished in Morocco. Recommendable!

The riad (traditional Moroccan hotel) was beautifully decorated and romantic. We had the top floor apartment with access directly to the shared terrace area. It was very clean and staff went out of their way to make us comfortable and feel welcomed. They were prompt in answering our queries and sorting things out for us. The service was exceptional! The traditional Moroccan breakfast was delicious and extremely generous. We didn't even have to eat again until the evening. The location was great with lots of great restaurants and shopping in the area. The riad was slightly set back from the main road so very quiet and you didn't hear the road traffic or the general noisiness of Marrakech!

Moroccan riads have many steep stairs and narrow doorways so would not recommend to anyone with mobility issues. Not the riad's fault but there is a very noisy restaurant in the area that played loud techno music into the early hours. It didn't bother me but my partner found it hard to sleep because of it.

We stayed two nights at this riad & loved it - the beautiful rooms & architecture, the delicious breakfasts, the whole ambience of the place, the wonderful staff who were so warm & welcoming - there was really nothing not to like about this place. We are now staying in a more expensive riad for our remaining three nights,and it’s lovely too but we preferred Riad Tizwa Marrakech!

The prospect of returning to grey, wet England!

Riad Tizwa was a home away from home on a recent 7 day holiday in Marrakesh. The warm welcome from the staff and communal atmosphere of the Riad itself made the experience both comfortable and nostalgic. A special thanks to the staff who made this trip as good as it was: Hassan, for managing our stay from start to finish and providing lots of helpful information and recommendations before we arrived in Marrakesh. He took care of lots of the usual ‘holiday admin’ such as arranging transfers and booking activities which made the entire trip feel seamless and relaxed. Hassan gave me some Moroccan tea to take home with me since I told him I liked it so much, which is one of many special things he and the rest of the stay did to make this trip great. Yazid, for greetings us at the door every night and managing of the Riad in the evening. Yazid made us feel comfortable and welcome at the Riad. Aziz, for cooking and serving the most amazing breakfast every morning, which included Moroccan breads, homemade yogurt, fresh orange juice and eggs (how ever we liked it). Malika (and the rest of the maintenance team) for making our bed every day, cleaning the shower room and generally keeping the riad in such pristine condition. Well done Riad Tizwa, you did beautifully.

I like the room, terrace, location.

The room was smeelimg so bad. and it was in the ground floor so if you want some privacy, you need to close windows and door which make the room so small, dark. I did not like staying in the room.