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Reviews of Riad UP

41 derb boutouil Kennaria, Medina, 44000 Marrakesh, Morocco

#205 of 1,304 hotels in Marrakesh

Guests' Choice

Review Score

Based on 102 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.5

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    9.2

  • Free Wifi

    7.6

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Showing 1 - 25

  • Reviewed: June 16, 2025

    9.0
    Perfect!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights

    The staff were incredibly kind, friendly and helpful. The hotel was beautifully designed and decorated, it felt like a tranquil refuge from the craziness of the medina. We also had dinner at the hotel once as well and this ended up being one of our best meals in our two-week stay in Morocco.

    Stayed in May 2025

  • Reviewed: June 6, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    It was excellent

    It was very close to the square. The breakfast was excellent every morning , and the staff was phenomenal they provided instructions on how to get to places and also ordered taxis for us that would actually go to the riad and pick us up at the door step. Elsa, the owner, when above and beyond to make our stay wonderful she didn't hesitate to go meet us on her day off when I had a meltdown she walked with us to the square Jemma el Fna and showed us around this action was not part of .the reservation, and yet Elsa took it upon herself to make sure we felt safe and comfortable with our stay in Marraquech. THANK YOU Riad up for all your kindness and service. You really made the difference

    Stayed in May 2025

  • Reviewed: May 23, 2025

    10
    We had a great stay! On arrival, we were offered some mint tea while we sorted out the check-in, and
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    We had a great stay! On arrival, we were offered some mint tea while we sorted out the check-in, and Hadid provided us with a city map and pointed out a few key locations. Besides being very close to the city centre, the area was quiet at night. Breakfast was served in their indoor patio, which was a lovely and calming space

    Stayed in May 2025

  • Reviewed: May 9, 2025

    8.0
    It was a very pleasant stay.
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 4 nights

    The terrasse was a little small, compared with other riads I stayed at. Doors and windows of the rooms need some renovation.

    The staff, location, breakfast, quietness.

    Stayed in May 2025

  • Reviewed: April 20, 2025

    9.0
    A calm oasis
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to suggest.

    The interior styling and general feel of the place was relaxed but chic. It is remarkable how the Riad feels so calm and yet it is only a few minutes away from the main square and all of the action. The breakfast was excellent and beautifully presented. The taxi pick up was smooth as was the check out process. I would not hesitate recommending this to others or returning.

    Stayed in April 2025

  • Reviewed: April 19, 2025

    10
    Lovely place to stay in Marrakesh!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Liked everything disliked nothing!

    A member of the staff liaised with our taxi driver and was in the street to meet us, which was a massive help. The place is nicely decorated and quite stylish. Dinner was excellent and breakfast was exceptional.

    Stayed in February 2025

  • Reviewed: April 13, 2025

    9.0
    UP stands for Urban Paradise - hard to disagree!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing to dislike. It is a haven from the hustle and bustle of the Medina.

    Breakfast superb. Location excellent, albeit a bit scruffy, but quiet yet near the main Square. Fabulously helpful staff.

    Stayed in April 2025

  • Reviewed: April 3, 2025

    10
    Wonderful Riad
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    We had an amazing time at Elsa’s Riad. Everyone, including Elsa, was wonderful. Great breakfast and view. I would definitely recommend it.

    Stayed in April 2025

  • Reviewed: March 13, 2025

    10
    Fantastic
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights

    The Riad was beautiful and immaculately maintained. A small oasis in the heart of the city. The staff were brilliant, kind and nothing was too much trouble for them. Breakfast was delicious also. I will be recommending this Riad to anyone looking to stay in Marrakech.

    Stayed in March 2025

  • Reviewed: March 7, 2025

    10
    Perfect place to stay!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. I know its a muslim country so i cant ask for sausage on breakfast🤣

    Lovely staff & the owner is hands on to the guests and very accomodating. We had to extend our booking because its good to stay! Overall 100% satisfaction.

    Stayed in March 2025

  • Reviewed: February 26, 2025

    9.0
    Cannot really comment on overall stay as we were out each morning early and did not return to late at night so no real o
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    It was extremely difficult to find .Not well sign posted and it cost us €15 euros for a guy to help us find the Riad after paying a taxi from the bus stop which also was expensive… We were concerned that the bedroom could not be locked from the inside and a small padlock was the only mechanism to secure the bedroom door from the outside.This issue needs to be addressed.

    The breakfast was superb. The courtyard was stunning, with the dipping pool and the banana palm tree which had bananas on it…

    Stayed in January 2025

  • Reviewed: February 18, 2025

    9.0
    Amazing place to stay, quiet relaxing, beautiful surroundings, lovely staff
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    Wasn’t clear which room you’d get from the photos on the listing

    Superb breakfast, friendly staff, beautiful location

    Stayed in February 2025

  • Reviewed: February 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise from guests coming home late at night, knocking on the entrance door to gain entry.

    Gorgeous interior and lovely staff. A member of staff kindly came to meet us from the taxi rank so we didn’t get lost in the medina. Tasty breakfast.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    10
    Beautiful hidden gem!! Definitely will come back!
    • Leisure trip
    • Travelers with friends
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    We loved our stay at Riad UP! The atmosphere was absolutely beautiful, especially the design and attention to detail. The staff was incredibly friendly and helpful, as was the owner, Elsa. The location is also perfect—you feel very safe and are just a short walk from the famous streets of Marrakech, filled with great shopping, restaurants, and more.

    Stayed in February 2025

  • Reviewed: January 31, 2025

    9.0
    Would recommend 10%
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The light, and it was really calm

    Stayed in January 2025

  • Reviewed: January 10, 2025

    8.0
    A treat!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Sometimes at night the souk is a bit daunting. Trying to find your way home was a challenge.

    The Riad UP is beautiful,calm and relaxing space. The room was well equipped, clean with excellent bedding. The breakfast was exceptional, simple and healthy. Coffee great too. I highly recommend the Road Up.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    10
    Calm and cultured
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights

    Beautiful setting for a perfect experience in Marakesh.

    Stayed in January 2025

  • Reviewed: December 14, 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    The breakfast was fresh, homemade , well presented and delicious, the staff were fantastic. Everything about this riad perfect

    Stayed in December 2024

  • Reviewed: December 8, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was simple but nice. The style of the Riad was beautiful. Very calm. The terrace and the central court yard were beautiful spaces away from the busy Marrakesh streets.

    Stayed in December 2024

  • Reviewed: November 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Next time I will book a slightly larger room, but the one we had was perfectly adequate

    The staff was very attentive. Breakfast was perfect. Bed and bedding very comfortable. A beautiful riad.

    Stayed in November 2024

  • Reviewed: November 9, 2024

    10
    A paradise in the Medina
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The location is excellent for the Medina. The quality of the rooms and furnishings are very high and very stylish. The staff were attentive and very helpful and the breakfast lovely

    Stayed in November 2024

  • Reviewed: November 2, 2024

    9.0
    Fantastic place!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    There is nothing not to like about Riad Up. It would be good to have a drinks menu to order drinks/snacks if possible.

    The Riad was a place of tranquility and calm within the centre of the Medina, offering a clean and comfortable place to relax.

    Stayed in October 2024

  • Reviewed: September 28, 2024

    10
    Above and beyond
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights

    Nothing

    My first time to Marrakesh and I especially wanted to stay in a Riad. It was just gorgeous and right in the heart of it. Although when you were in the Riad you felt like you were in pure tranquillity. I absolutely LOVED everything about it. The breakfast was sublime. I'm happy xx

    Stayed in September 2024

  • Reviewed: September 19, 2024

    8.0
    Friendly riad with fantastic food & perfect location.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Think it would’ve been nice to have roof top pool but not sure if that’s the norm . Also an outdoor key. Had to knock to get back in but there was someone there even at 11 at night . Also unclear about buying drink . We sort of had to ask if they had wine . The lady there was friendly but seemed a bit unclear what to offerus but found us a bottle of wine from the fridge . Everything else was pretty much perfect .

    Breakfast was lovely Pancakes , yoghurt , fresh fruit, squeezed orange juice just beautifully presented . We had it on the roof top terrace . Dinner was absolutely unbeatable . The chicken just “ fell off the bone” . Perfectly quiet in the room, despite being a stones throw from the market streets with excellent air-con Elsa recommended a fab spa which we used and ordered us a taxi 🙂

    Stayed in September 2024

Showing 1 - 25

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