Reviews of Riad Vanilla Sma & Spa
166, Derb Jdid, Dabachi, Medina, Medina, 40000 Marrakech, Morocco
Loading
Guests also reviewed these properties:
Ko Chang, Thailand
Merced, United States
Agva, Turkey
Chalong , Thailand
Pantai Cenang, Malaysia
Poitiers, France
Anuradhapura, Sri Lanka
Valensole, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBreakfast was very, very good; staff were very attentive, courteous, helpful, cordial, approachable, and always ready to help..
It was all good.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewA very nice place to stay in Medina! Clean and nice decorated room. Very nice breakfast and welcome local tee with delicious biscuits! Great staff!
Please install a door hanger at the main entrance of the building so as guests can be sure that they are in the right place
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe environment is excellent. The staff are very friendly and meticulous. The breakfast is also very distinctive. The mint tea is also very delicious. I hope everyone can come and stay.
Reviewed: 4 July 2025 · Stayed in April 2025
Verified reviewReviewed: 10 May 2025 · Stayed in April 2025
Verified reviewDear Ghassan Thank you SO much for this great comment in the name of Riad Vanilla’Sma staff. If you’re happy... we’re happy... We all hope to have the great pleasure to see and to host you again whenever you’ll decide to visit Marrakech again. All the best for you 😊.
Dear Ghassan Thank you SO much for this great comment in the name of Riad Vanilla’Sma staff. If you’re happy... we’re happy... We all hope to have the great pleasure to see and to host you again whenever you’ll decide to visit Marrakech aga… Show more
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewProperty was very unique and clean. Nelly was a great host and very informative.
Our only complaint was the shower wasn’t very user friendly but it is the style of shower in a Moroccan home.
Thank you SO much for this great comment in the name of Riad Vanilla’Sma staff. If you’re happy... we’re happy... We all hope to have the great pleasure to see and to host you again whenever you’ll decide to visit Marrakech again. All the best for you 😊.
Thank you SO much for this great comment in the name of Riad Vanilla’Sma staff. If you’re happy... we’re happy... We all hope to have the great pleasure to see and to host you again whenever you’ll decide to visit Marrakech again. All the b… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewStaff was great ! The owner Nelly is very welcoming ! It’s located in the center walking distance to the whole Medina . Loved our stay
Reviewed: 1 April 2025 · Stayed in February 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewExcelente y el chico cherf un crack, repetiremos
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewWell kept Riad, nice facilities, very friendly & helpful staff. Very quiet at night which was a nice bonus considering the business of the centre. Really appreciated being able to organise airport pick ups/drop offs through the Riad as well.
A few noisy neighbours as the walls aren’t very thick but you could get this anywhere so not a deal breaker. The meal we had there on the first night (arrived late) whilst good, felt a little expensive in comparison to the other food you can get in the city.
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewIncredible nice staff, especially the two boys working there.
The interior and the staff
Thank you very much for your kind message. See you soon hopefully. Nelly
Reviewed: 7 March 2025 · Stayed in February 2025
Verified reviewBreakfast is okay , a fresh juice , some local bread , eggs and jams and honey and warm milk , all u need to start a wonderful day exploiting the city of Rabat , I would return tomorrow !
not a lot of, I enjoyed is very much , the people working there where lovely I, I hope one day soon to return :)
What can I say? THANK YOU for your visit and for your very very nice comment. We really hope to have the privilege to host you again.
Reviewed: 17 February 2025 · Stayed in December 2024
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewThe staff are absolutely amazing. They are so helpful and friendly. The Hammam experience was wonderful and I felt marvellous afterwards and still feel the benefits a few days later. Top quality products applied by expert hands. The supper served in the dining room after was delicious too.
The property is located right in the centre of the Medina just a few minutes walk from Jamaa El Fna which is a buzzing place to visit but the streets leading from it are narrow and crowded and you will be pestered to buy stuff. It can feel like “running the gauntlet” but it’s all part of the experience.
We are so delighted to read these few words. Thanks a lot. We say "Amazing host for amazing guests". The whole team did appreciate your stay at Riad Vanilla’Sma, now we are your home away from home. Warm Regards
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewI just stayed at Riad Vanilla Sma and Spa, and I can honestly say it was an extraordinary experience! The place is enchanting, with a warm and welcoming atmosphere that makes you feel right at home. The room was beautiful, clean, and quiet, perfect for a peaceful rest after a day of exploration. The design is impeccable, with carefully crafted details that make the environment truly special. The breakfast was prepared with so much love, each dish was a delight and the perfect way to start the day. Nelly provided us with many useful tips on what to do and see around, making our visit even more enjoyable. A special thanks to Cheir (I hope I spelled it correctly), who was always present, super helpful, and ready to assist us at any time. His attention and dedication are truly commendable! I highly recommend this place to anyone looking for an authentic and relaxing experience in Marrakech. I’ll definitely be returning!
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewThe location is excellent. It's right in the middle of the medina. A very short walk from the main walking streets. The host/owner is lovely. Gave us a lot of info about Marrakech and made us feel welcome. A pleasant breakfast was served every morning. It was too carb heavy for our tastes but it was still beautifully presented. We enjoyed starting our day with it.
The bathroom was rather impractical. It is part of the room and it's not separated by a wall. These rooms are not suitable if travelling with friends! You'll be using the bathroom in full view to the rest of the room. Also there was no shower curtain for the tub/shower, making is hard to take a shower without flooding the bathroom. Note: there is no car access to the property. You'll need to carry your bags for 10-15 min or hire a trolley man.
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewNellie was wonderful - gave us a great introduction and plenty of helpful information. Had a great NY Eve dinner at the Riad - and wonderful NY celebration with some of the guests and the staff.
WIFI was spotty.
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewThis Riad is located in the heart of the Medina, tucked away down a small alley way. What a great place, the interior is lovely, great room with a large comfy bed. Breakfast was great and the staff very friendly and helpful. We met Nelly, our host. She is a super friendly French lady who offers some great advice on where to eat/drink. We had the best time here.
nothing, it was great
Reviewed: 10 December 2024 · Stayed in November 2024
Verified reviewThe room was beautiful, staff were great and the mint tea was the best we had!
The jacuzzi on the roof wasn’t working and this was a selling point that we really missed!
Thank you for your great comment and for taking the time share your experience with Booking.com Community. It was a great pleasure to meet you and full fill all your expectations. I'm sorry for the jacuzzi but we had to wait for the piece to be shipped from Europe. Fortunately for us we received our part Too sad we got punish because of the Jacuzzi!! Hoping to have the pleasure to see you again in our riad Warmest regards
Thank you for your great comment and for taking the time share your experience with Booking.com Community. It was a great pleasure to meet you and full fill all your expectations. I'm sorry for the jacuzzi but we had to wait for the pi… Show more
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewAmazing staff - excellent service Very clean and calm .. an oasis .
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewClean, new
Poor communication