Opiniones del Riad Casa Felicità & SPA

Dear Eider, Thank you for your feedback! We're so glad you appreciated the beautiful design of our riad. We've worked hard to create a special atmosphere for our guests, and it's wonderful to know you enjoyed it. ​We're very sorry to hear about the issue with the air conditioning smell. This is not the experience we want for our guests, and we are looking into this immediately to identify and fix the cause. Thank you for bringing this to our attention. ​We hope to have the opportunity to welcome you back again and provide you with a perfect stay. ​Warm regards, Team Riad Casafelicita & spa

Dear Eider, Thank you for your feedback! We're so glad you appreciated the beautiful design of our riad. We've worked hard to create a special atmosphere for our guests, and it's wonderful to know you enjoyed it. ​We're very sorry to hear … Mostrar más

Dear Macarena, Thank you so much for your wonderful feedback. We are truly delighted to hear that you enjoyed your stay with us and that you felt so warmly welcomed by our team – it means a lot to us. We are also very happy to know that you appreciated the gluten-free breakfasts and our cuisine, as well as the comfort and cleanliness of the Riad. Your kind words about our staff and hospitality are the best reward we could receive, and it makes us proud to know you felt at home here. We also appreciate your constructive comment about the pillows – we will certainly take this into consideration to improve the comfort of our rooms. We look forward to welcoming you again on your next visit to Marrakech – it will be a pleasure to host you once more. Warm regards, The Riad Casafelicita & spa Team

Dear Macarena, Thank you so much for your wonderful feedback. We are truly delighted to hear that you enjoyed your stay with us and that you felt so warmly welcomed by our team – it means a lot to us. We are also very happy to know that yo… Mostrar más

Dear Carlos, Thank you for your kind words! We're delighted you enjoyed our convenient location, terrace breakfasts, and friendly staff. We appreciate your honest feedback about the room size and hope it still provided you with a comfortable stay. We look forward to welcoming you back soon! Team Riad Casa Felicita & spa

Dear Carlos, Thank you for your kind words! We're delighted you enjoyed our convenient location, terrace breakfasts, and friendly staff. We appreciate your honest feedback about the room size and hope it still provided you with a comfo… Mostrar más

dear Andres, we are so glad that you liked the stay at our Riad and that our breakfast was as you wished and we are so sad for the miss understanding because we did print your boarding pass for free as we do with all our guest and the payment of the 15€ was for covering the city taxes charge if you checked your reservation you will find that the same amount of 2.5€ per person per day need to be collected in the Riad hope to see you again for a better experience in our Riad. kind regards. Team Riad Casa Felicità & spa

dear Andres, we are so glad that you liked the stay at our Riad and that our breakfast was as you wished and we are so sad for the miss understanding because we did print your boarding pass for free as we do with all our guest and the paym… Mostrar más

Dear Laura, Thank you so much for your incredibly kind feedback! We are absolutely delighted to hear that you had such a wonderful stay with us and that our team's treatment and attention made such a positive impression. It's fantastic to know that you found the rooms very nice, the common areas and pool wonderfully quiet and relaxing, and the breakfast excellent. We truly appreciate you highlighting these aspects of your experience. We are so grateful for your intention to return when you are back in the city and would be absolutely thrilled to welcome you back. Warm regards, Riad Wazani topaze and spa

Dear Laura, Thank you so much for your incredibly kind feedback! We are absolutely delighted to hear that you had such a wonderful stay with us and that our team's treatment and attention made such a positive impression. It's fant… Mostrar más

Dear Alba, Thank you very much for your feedback! We are delighted to hear that you enjoyed your stay in our beautiful riad near Jemaa el-Fnaa Square. It's a pleasure to know that you found our staff attentive, helpful, and wonderful, and that you appreciated the riad's charm with its tiles and central pool. We are also pleased that breakfast served on the terrace was to your liking! We have noted your comment regarding the payment for additional services, such as massages and airport transfers, which cannot be paid for by card. We regret this inconvenience and will explore ways to improve this in the future. We would be delighted to welcome you again for an even more enjoyable stay! Sincerely, Riad Wazani Topaze & Spa Team

Dear Alba, Thank you very much for your feedback! We are delighted to hear that you enjoyed your stay in our beautiful riad near Jemaa el-Fnaa Square. It's a pleasure to know that you found our staff attentive, helpful, and wonderful, and … Mostrar más

dear David We appreciate your positive feedback on our riad's architecture and spa. We sincerely apologize for the ant issue you experienced because of that we try to ask our guest to not bring food or pasteries to their rooms also we are deeply sorry for the breakfast issues because normally all the guest whom have early check out get only a hot drink with cake and not the full breakfast because the kitchen staff start at 8 am and not before thank you for your understanding We regret this impacted your stay and hope you'll consider giving us another chance in the future. kind Regards Team Riad Wazani and spa

dear David We appreciate your positive feedback on our riad's architecture and spa. We sincerely apologize for the ant issue you experienced because of that we try to ask our guest to not bring food or pasteries to their rooms also we are … Mostrar más

Dearest Rosalia Thank you for sharing your feedback—we truly appreciate it! We’re delighted to hear you loved our central location, nestled in a quiet street yet close to the vibrant main square. At the same time, we’re genuinely sorry to hear the pillows and mattress did not meet your comfort expectations. Providing a restful night’s sleep is a priority for us, and we regret we didn’t have the chance to address this during your stay. **Had we known at reception**, we would have happily offered alternative pillow options (we keep softer varieties available) or explored ways to enhance mattress comfort for you. Your feedback is invaluable, and we’ll review our pillow selections and mattress setups to ensure future guests enjoy even better comfort. Please know we’re always here to resolve any concerns swiftly—just let our team know! We’d be honored to welcome you back for a stay where every detail, including your rest, feels just right. Until then, safe travels and warm wishes from all of us. Sincerely, Team Riad Wazani and spa

Dearest Rosalia Thank you for sharing your feedback—we truly appreciate it! We’re delighted to hear you loved our central location, nestled in a quiet street yet close to the vibrant main square. At the same time, we’re genuinely sorry… Mostrar más

Dear Yelicler, Thank you for taking the time to share your feedback on your recent stay with us. We are delighted to hear that you appreciated the riad's location and cleanliness. We are also pleased that you found the bathrobe a positive aspect of your stay. Regarding the access to the riad, we understand that the alleyway may seem unusual at first. It is important to note that the presence of cats is common in the medina, and they generally pose no threat to guests. We value your feedback and will use it to continuously improve our services. We hope you will consider staying with us again in the future. Sincerely, The Team at riad Wazani Topaze

Dear Yelicler, Thank you for taking the time to share your feedback on your recent stay with us. We are delighted to hear that you appreciated the riad's location and cleanliness. We are also pleased that you found the bathrobe a positi… Mostrar más

Dear Juan, Thank you for taking the time to share your feedback on your recent stay at our riad. We truly appreciate you taking the time to let us know about your experience. We are delighted to hear that you enjoyed your stay so much and considered it the "best riad you've ever been in." We are thrilled that you appreciated the modern and stylish decor, the cleanliness, and the cozy pool area. We are also pleased that you enjoyed the rooftop terrace with its heated area. We strive to create a relaxing and enjoyable atmosphere for all our guests, and we are glad that we achieved that for you. We are particularly grateful for your kind words about our massage services. We take pride in using high-quality oils and creating a serene environment for our guests to relax and rejuvenate. We sincerely apologize for the inconvenience you experienced with the early breakfast.as also you were so pressed to go for the excursion and our staff did try to offer you something but you were so pressed hope to see you again for a better experience. kind regards. Team of Riad Wazani

Dear Juan, Thank you for taking the time to share your feedback on your recent stay at our riad. We truly appreciate you taking the time to let us know about your experience. We are delighted to hear that you enjoyed your stay so much and c… Mostrar más