13 Derb El Arsa, Medina, 40030 Marrakesh, Morocco
#484 of 1,304 hotels in Marrakesh
Guests' ChoiceBased on 16 hotel reviews
9.3Cleanliness
9.6
Comfort
9.4
Location
9.4
Facilities
9.4
Staff
9.7
Value for money
9.0
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Showing 1 - 16
Reviewed: August 28, 2025
Mary
United KingdomNone
It place is very beautiful and welcoming place. My kids love everything about the place, the pool is although small, but excellent for relaxing. And is very quiet and clean area. The breakfast lady, she’s so adorable my kids love her to bits. We will be back to this property soon for the beautiful experience and for our lovely lady.
Stayed in August 2025
Reviewed: August 4, 2025
Azim
United KingdomWe had a wonderful stay at this spacious and beautifully decorated riad, which exceeded our expectations in every way. Perfectly located in a charming part of the old town, it offered excellent facilities for our family of five. Sana and Marc kept us well informed throughout our trip, providing helpful updates and support that made our stay even more enjoyable. Zakia was incredibly kind and attentive, offering exceptional housekeeping and delicious home-cooked breakfasts each morning. We would absolutely love to return in the future—hopefully for a longer stay next time!
Stayed in July 2025
Reviewed: July 27, 2025
Latifa
NetherlandsHet zwembad
De rust
Stayed in July 2025
Reviewed: June 24, 2025
Jeffrey
United StatesThe property was amazing! Beautiful finishes and appointments, with thoughtful details.
Stayed in April 2025
Reviewed: June 21, 2025
Kook
United StatesThey didn’t provide any soap or shampoo. Also it was a little difficult to find as google maps was not accurate and there is no sign outside.
Plenty of room for family of 5, beautifully decorated and location was great.
Stayed in June 2025
Reviewed: May 8, 2025
Christof
BelgiumExcellent breakfast delivered by the private gouvernante who's a specialist in local cuisine. Wonderful rooms on the first floor that can have 4 people; smaller bedroom on the ground floor if needed. The owner is very helpful upon arrival and helps with finding solutions on travel and local transportation.
Stayed in April 2025
Reviewed: April 27, 2025
Ireneusz
GermanyEverything!!!! Beautiful Riad in the middle of Marrakech medina. Very cozy, clean and modern design. The owner was very friendly and she gave everything to make us happy and even brought us some wine 🙏🙏🙏🙏
Stayed in April 2025
Reviewed: January 15, 2025
Tania
United KingdomThe riad is absolutely beautiful - the photos don’t do it justice - the layout and interior design are a joy. With lots of levels and different seating areas us 5 adults had lots of space to hang around in - and having the entire property to ourselves was fantastic. The housekeeper Zakia was superb keeping everything spotless and tidy and her wonderful breakfasts set us up for each day! Excellent location.
Stayed in January 2025
Reviewed: January 7, 2025
Inna
CyprusA pity that the fireplace didn’t work during our stay
super style, we didn’t want to leave the space and wanted to enjoy it more. one evenening I even skipped the dinner with friends to enjoy home just for myself the location is great, near the parking, quite place of medina. the house had everything we needed note thay they don’t have shower facilities (shampoo etc) the host was friendly and quick in the responses the place has the coffemachine, but you should bring your own capsules thanks
Stayed in January 2025
Reviewed: December 26, 2024
Maite
Spain2 bathrooms. 1 had a funny smell and the other was clogged. I missed some privacy too as the last day, towels were removed before I had a shower
Beautiful ryad with a very polite helper
Stayed in December 2024
Reviewed: November 18, 2024
Lesya
SpainRecently reformed, it is perfect for a small group escape. It has lovely distribution, decoration with great taste, and is perfectly located. The breakfast was local and delicious. I would definitely come back and recommend it.
Stayed in November 2024
Reviewed: October 23, 2024
Emb
United KingdomNothing. It was all perfect ❤️
Everything! I stayed here with my four children. The Riad is beautifully done inside and out. It is honestly better than the pictures and having stayed in quite a few Riads, it is normally the other way around. Sana met us with a warm welcome and is extremely friendly and helpful. Zakia you were wonderful. What a delicious breakfast, even made special chocolate pancakes for my youngest son. None of us wanted to leave. Thank you, Merci Beaucoup 🙏🏼
Stayed in October 2024
Reviewed: January 29, 2025
Ghalia
Canada• Both sinks were clogged on our first day, which was very inconvenient. • The Riad was extremely cold throughout our stay. The heating worked on the first day, but the remotes went missing, and it wasn’t until the next day when they were returned by the housekeeper that we were able to use the heating again. • There was no soap provided in the bathrooms, which is a basic necessity that should be available. • The long and difficult walk to the Riad with luggage was not communicated beforehand, which made arrival challenging—especially with heavy bags. • The smell from the upstairs bathroom was overwhelming. When we brought it up, your response was dismissive, stating that this hadn’t been an issue in years. However, a recent review cites the same issue. Very dismissive attitude. • We were expected to pay in euros instead of Moroccan dirhams, which was confusing and frustrating given that we are in Morocco and are not European. When I asked why this was the case, I was met with attitude and told, “Your reservation was also paid in euros.” However, our Booking.com payment was automatically converted, which is very different from being required to pay in euros for a cash payment. • There were miscommunications regarding our hotel transfer. Instead of helping us locate the vehicle or addressing the misunderstanding, you repeatedly told us that we were late and that we couldn’t leave our bags at the Riad. This was just 20 minutes past the 11 a.m. checkout time, and our bags were placed by the door while we tried to figure out 1) how to locate the transfer and 2) how we could manage walking through the alleys with heavy luggage without assistance. • Charging an extra €6 per day for eggs is unreasonable, especially when the breakfast provided is otherwise just carbs and the same every day.
The Riad itself is beautiful. The property has potential to be a great experience if the management is improved. Unfortunately, most of our negative experience came from our communication with the management as they were unwilling to be accommodating or provide basic amenities.
Stayed in January 2025
Reviewed: April 14, 2025
Claire
United KingdomThere are no comments available for this review
Stayed in April 2025
Reviewed: April 1, 2025
Erzsi
PortugalThere are no comments available for this review
Stayed in March 2025
Showing 1 - 16
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