Opiniones del Hôtel Rif

Hello, Thank you for your feedback and for taking the time to share your experience. We note positive points regarding the Staff (7.5), Value for money (7.5), Bed quality (7.5), and Breakfast (7.5). You also indicate a cleanliness rating of 5 and noise nuisances, which indicate important areas for improvement. Please be assured that we are considering your remarks to modernize the establishment and reduce noise, in order to offer an experience more in line with your expectations during your next stay. We remain at your disposal to discuss your preferences further and to help you plan a future visit. A.Z: Customer Relations Department

Hello, Thank you for your feedback and for taking the time to share your experience. We note positive points regarding the Staff (7.5), Value for money (7.5), Bed quality (7.5), and Breakfast (7.5). You also indicate a cleanliness rating of… Mostrar más

Gracias por este comentario tan elogioso. Nos complace que la ubicación, la limpieza, las instalaciones, el confort y la relación calidad-precio hayan cumplido sus expectativas, así como la amabilidad de nuestro personal. Su satisfacción es nuestra mejor recompensa. Si planifica una próxima visita, estaremos encantados de volver a darle la bienvenida. A.Z: Departamento de Atención al Cliente

Gracias por este comentario tan elogioso. Nos complace que la ubicación, la limpieza, las instalaciones, el confort y la relación calidad-precio hayan cumplido sus expectativas, así como la amabilidad de nuestro personal. Su satisfacción es… Mostrar más

Muchas gracias por sus amables palabras y por compartir su experiencia positiva con nosotros. Nos alegra mucho saber que nuestro personal, las instalaciones y el servicio han cumplido sus expectativas. Esperamos poder darle la bienvenida nuevamente en un futuro cercano. Atentamente, A.Z. Departamento de Atención al Cliente

Muchas gracias por sus amables palabras y por compartir su experiencia positiva con nosotros. Nos alegra mucho saber que nuestro personal, las instalaciones y el servicio han cumplido sus expectativas. Esperamos poder darle la bienvenida nu… Mostrar más

Dear Fatima, Thank you very much for your detailed feedback and for taking the time to share your experience. We are truly pleased to hear that you rated many aspects of your stay highly, especially our staff, cleanliness, amenities, and value for money. Your perfect score of 10 in these categories is greatly appreciated. We sincerely apologize for the condition of the terrace, particularly the broken window and the cleanliness issues. Please rest assured that we are taking immediate action to repair the window and improve the cleanliness of this space, to ensure a more enjoyable experience for our future guests. Your comments are invaluable to us in our continuous efforts to enhance our services. Should you have any additional suggestions or needs, please feel free to contact us. We look forward to welcoming you again soon. Kind regards, A.Z The Customer Relations Department

Dear Fatima, Thank you very much for your detailed feedback and for taking the time to share your experience. We are truly pleased to hear that you rated many aspects of your stay highly, especially our staff, cleanliness, amenities, and v… Mostrar más

Dear Mihaela, Thank you for taking the time to share your feedback, even though we are sorry to hear that your experience did not meet your expectations. On behalf of our Customer Relations Department, we sincerely apologize for the issues you encountered regarding cleanliness, the condition of the hotel, and the unpleasant situation during your stay. Please rest assured that we are taking your comments very seriously and will address these concerns immediately to improve our services. We are pleased to hear that you enjoyed the breakfast. Your satisfaction is very important to us, and we hope to have the opportunity to welcome you again in the future, providing you with a much better experience. Please feel free to contact us directly if you'd like to discuss your stay further or if you have any additional suggestions. Best regards, A.Z The Customer Relations Department

Dear Mihaela, Thank you for taking the time to share your feedback, even though we are sorry to hear that your experience did not meet your expectations. On behalf of our Customer Relations Department, we sincerely apologize for the issues… Mostrar más

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations in many areas. Please know that we take your comments seriously and will work diligently to address the issues mentioned. Your satisfaction is important to us, and we hope to have the opportunity to improve and serve you better in the future. Should you wish to discuss your stay in more detail, please feel free to contact us directly. Sincerely, A.Z The Customer Relations Department

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations in many areas. Please know that we take your comments seriously and will work diligently to add… Mostrar más

Hello Monge, Thank you very much for your review and feedback! We are delighted to learn that you enjoyed the comfort of our bed and the cleanliness of our establishment. We have noted your comments regarding the noise from the air conditioning unit, and we will address this issue with our technical team to enhance your experience. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you again during your next stay. Sincerely, A.Z Customer Relations Department

Hello Monge, Thank you very much for your review and feedback! We are delighted to learn that you enjoyed the comfort of our bed and the cleanliness of our establishment. We have noted your comments regarding the noise from the air conditi… Mostrar más

Dear Karima, We thank you for taking the time to evaluate your stay with us. We are delighted to see that you enjoyed our friendly staff, cleanliness, location, facilities, comfort, and the value for money of our establishment. Your feedback is essential for us to improve. We take note of your comment regarding the bed rating and the blown light bulb in the room, and we will address these issues as soon as possible. We hope to welcome you again on your next visit. Thank you again for your valuable feedback. Sincerely. A.Z. The customer relationship department"

Dear Karima, We thank you for taking the time to evaluate your stay with us. We are delighted to see that you enjoyed our friendly staff, cleanliness, location, facilities, comfort, and the value for money of our establishment. Your feedbac… Mostrar más

Dear Tahri, We would like to thank you for taking the time to evaluate your recent stay with us. We are delighted to see that your experience was overall satisfactory, as evidenced by the excellent scores you have given us in the different categories. We are particularly pleased to see that you appreciated the quality of our staff, the cleanliness of our facilities, our location, our amenities, the comfort of your accommodation, and our value for money. Your satisfaction is our priority, and we are glad to see that we met your expectations in these areas. We also take note of your evaluation regarding the bed, and we thank you for this constructive feedback. Your comments are valuable to help us improve our services and ensure an even better experience for our guests in the future. We hope to have the pleasure of welcoming you back among us during your next stay. Please do not hesitate to contact us if you need anything. Once again, thank you for your review and for your trust. Best regards, A.Z. Customer relations department

Dear Tahri, We would like to thank you for taking the time to evaluate your recent stay with us. We are delighted to see that your experience was overall satisfactory, as evidenced by the excellent scores you have given us in the different … Mostrar más

Dear customer, We thank you for taking the time to evaluate our hotel. We are sorry to hear that you were not completely satisfied with your experience. However, we would like to point out that you never showed up for your reservation at our establishment. We understand that unforeseen circumstances can arise and we would have liked the opportunity to welcome you and offer you a quality service. We hope that you will give us another chance in the future and that we will have the opportunity to show you the quality of our services. Please feel free to contact us if you have any further questions or concerns. Best regards, A.Z. customer relations department

Dear customer, We thank you for taking the time to evaluate our hotel. We are sorry to hear that you were not completely satisfied with your experience. However, we would like to point out that you never showed up for your reservation at o… Mostrar más