Reviews of Hotel Riu Tikida Dunas - All inclusive 4 stars
Chemin des Dunes B.P. 901, Founty, 80000 Agadir, Morocco
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClose to the beach Plenty of space at the pool Nice garden area
disgusting smell of mold in the room After dinner very little close to nothing to be entertained…(plenty of playing cards available …) I Have asked before arriving and at the reception to have 1 mattress installed of 2 singles completely ignored At the check out they didn’t even bother to ask how was our holiday just good by
Dear Victor, Thanks for your review. We're sorry we didn't meet your expectations. Humidity is something very typical of a tropical climate and our internal system is created to mitigate this. It is a shame that, in spite of our efforts, we failed to live up to your expectations and could not remedy this situation. Regarding the entertainment, we will share your comments with the corresponding departments. It is very important for us that our guests enjoy their stay with us, whether they wish to engage in the activities arranged by our team or they only prefer to relax. Bed requests are always subject to availability. However, our Front Desk team does its bests to satisfy and accommodate all requests from our valued guests. We apologize for the inconvenience regarding your reservation and the amenities that you received. Our managers are working constantly to prevent this kind of incident in the future. We'd like to be able to welcome you back. Kind regards, Hotel Riu Tikida Dunas Online Reputation Manager
Dear Victor, Thanks for your review. We're sorry we didn't meet your expectations. Humidity is something very typical of a tropical climate and our internal system is created to mitigate this. It is a shame that, in spite of our effort… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewGood location is the best
More options in dinner
Dear Amine, We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in every day. Thank you very much for being our guest and sharing your wonderful evaluation. We really look forward to having you back. Loving Greetings, Hotel Riu Tikida Dunas Online Reputation Manager
Dear Amine, We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in every day. Thank you very much for being our guest and sharing your wonderful evaluation. We really look forward to h… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe pool only
Food it has no taste bland , cheap cut of meat Wine and beer very low quality
Dear Yousif, Thank you for sharing your experience with us. We are sorry to learn that you were not fully satisfied with the All-Inclusive program and the food included in it. We regret to read that we did not fulfil your expectations with our offer, as we always offer a wide variety in order to cater to every guest´s taste. Nevertheless, we will forward your feedback to our Food & Beverage manager. We will share all your impressions with our management team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience. Best Regards, Hotel Riu Tikida Dunas Online Reputation Manager
Dear Yousif, Thank you for sharing your experience with us. We are sorry to learn that you were not fully satisfied with the All-Inclusive program and the food included in it. We regret to read that we did not fulfil your expectations wit… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe pool, beach and food.
The information stated no reservations of sunbeds with towels yet the pool attendant himself reserved beds with towels early mornings.
Dear Katherine, Thank you for taking the time to write a review of our hotel. We are pleased to hear your positive feedback, as it is a recognition of our daily effort and dedication. However, want to apologize that the dissatisfaction you are describing did not come to our attention, hence we would have been glad to have been informed about all your inconveniences in order to make it right for you during your stay with us. We hope you visit us again soon so we can offer you another pleasant stay. Kind regards, Hotel Riu Tikida Dunas Online Reputation Manager
Dear Katherine, Thank you for taking the time to write a review of our hotel. We are pleased to hear your positive feedback, as it is a recognition of our daily effort and dedication. However, want to apologize that the dissatisfaction… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewComfortable beds, clean, nice staff good facilities and location. Staff served drinks at restaurants and very attentive. Gorgeous grounds immaculately kept. Lovely large rooms.
Drinks pretty awful, sugary squash like cocktails, really not good. Food in the restaurants was repetitive, no variety. Even Al a carte restaurants were buffet. Asian was awful. Bathrooms a bit dated.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe facilities were fabulous - 4 outdoor pools and one indoor (great for when we needed some time out of the sun). Food varied and high quality - I would highly recommend the Morrocan resturant. Staff so friendly and helpful thoughout. It's a great location, beautiful views. Very clean plus there was the bonus of meeting an eagle on the way to breakfast and getting to hold him.
Asian restaurant not amazing. A lift to help get luggage down stairs at check out would have been helpful, but luckly a kind guest helped me carry the suitcase downstairs
Dear Fiona, Thank you for taking the time to leave your review. We are glad to hear that you had a pleasant stay at our hotel. Please be assured that we will share your impressions with the corresponding department in order to make adjustments if needed. We hope to see you again soon. With our best wishes, Hotel Riu Tikida Dunas Online Reputation Manager
Dear Fiona, Thank you for taking the time to leave your review. We are glad to hear that you had a pleasant stay at our hotel. Please be assured that we will share your impressions with the corresponding department in order to make adju… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewFabulous pools
Rooms a bit tired and in need of an upgrade
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe location of the hotel was good.
The damp smell in beds and cupboards and hotel is definitely not a 4 star hotel. There are ants everywhere (even in beds). The food was not good and security service is below average. They have a bad way to approach clients about the bracelets. There were no good activities for the kids that are worth participating. It was a boring place during the day. In the evening they have a bar show, which was a bit entertaining. But in general it is an over priced place.
Dear Souad, We truly appreciate you taking the time to review us. However, we are saddened to hear that we did not meet your expectations this time. We will take good note of your suggestions and present them to the relevant departments. Due to the warm weather and the location of our resort, which is surrounded by vegetation, it is possible that insects can enter our facilities. We work hard to keep them under control, since our grounds have extensive garden areas. We fumigate continuously all areas to keep insects away from our grounds. In order to fulfil every guest expectations regarding food, our main buffet and theme restaurants are offering a great range of food options. We are sorry to learn that our offered variety did not fulfil your expectations. Regarding the entertainment, we will share your comments with the corresponding departments. It is very important for us that our guests enjoy their stay with us, whether they wish to engage in the activities arranged by our team or they only prefer to relax. It would be a pleasure for us to welcome you back. Sincerely, Hotel Riu Tikida Dunas Online Reputation Management
Dear Souad, We truly appreciate you taking the time to review us. However, we are saddened to hear that we did not meet your expectations this time. We will take good note of your suggestions and present them to the relevant departments. … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe staff are working hard to serve you better and make your trip enjoyable
The price felt steep for someone who's only having tea and coffee, without any alcohol(suggest having another price tag for non alcoholic individuals) Unfortunately, the food quality didn't meet expectations and fell short of standards. Additionally, the rooms had an outdated style (very old and unclean curtains) and weren't sufficiently clean.
Dear Hassan, Thank you for sharing your thoughts about your stay; we appreciate hearing our guests' opinions. We are very sorry that your stay with us was not the best for the reasons mentioned. We will take charge of your observations and forward them to the responsible teams. In order to fulfil every guest expectations regarding food, our main buffet and theme restaurants are offering a great range of food options. We are sorry to learn that our offered variety did not fulfil your expectations. We apologize for the failure to meet your expectations regarding the room cleaning. We assure you that our housekeeping service has the responsibility of cleaning every day and skip it only when the guest has the “Do not disturb” red sign on the doorknob. If this wasn’t the case, we sincerely apologize for all the inconvenience We hope to have the opportunity to welcome you back in the future, so we can provide you with a better experience. Sincerely, Hotel Riu Tikida Dunas Online Reputation Manager
Dear Hassan, Thank you for sharing your thoughts about your stay; we appreciate hearing our guests' opinions. We are very sorry that your stay with us was not the best for the reasons mentioned. We will take charge of your observations an… Show more
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewGreat location
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe location and the staff
The food is really horrible, for a 4 stars hotel and as a frequent traveller , never seen such a corrupted place probably, since the food is all low quality and barely you can eat.tasteless. Also what shame for morocco, such a beautiful culture and big cuisine that this place doing to their kitchen. What a shame.the person putting orders for food need to be fired or investigated at least.
Dear Othmane, It is always constructive to know that there are people who contribute to our continuous improvement and evolution. We are very sorry that your most recent stay was not as satisfactory as you expected. Your observations will be considered and transmitted to the responsible teams. In order to fulfil every guest expectations regarding food, our main buffet offer a great range of food options. We are concerned to note that we failed to live up to your expectations. Please rest assure that we strive to improve our service daily to offer our clients a pleasant stay. We would like to be able to welcome you back soon to ensure that your next stay is much better. Cordially, Hotel Riu Tikida Dunas Online Reputation Manager
Dear Othmane, It is always constructive to know that there are people who contribute to our continuous improvement and evolution. We are very sorry that your most recent stay was not as satisfactory as you expected. Your observations will… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewPool areas are great, restaurant set out well and room nice, big and spacious
Only down side was the drink choice. The local spirits were very poor and cocktails where like syrup. I think it would be nice to also add cava to the list
Dear Taylor, We are thrilled to know you enjoyed your stay. We strive for excellence, therefore, we are pleased to read you acknowledged our efforts to provide the best stay. Thank you very much for your positive evaluation. It would be fantastic to welcome you again. Loving wishes! Hotel Riu Tikida Dunas Online Reputation Manager
Dear Taylor, We are thrilled to know you enjoyed your stay. We strive for excellence, therefore, we are pleased to read you acknowledged our efforts to provide the best stay. Thank you very much for your positive evaluation. It would be… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewEverything, nice resort, great food, staff were amazing, nothing was too much to ask, very helpful, cleaning team were amazing although we’ve not seen them, cleaned our room even when we leave late, the Alhambra restaurant was great, nice gym, and the beach was incredible.
Nothing.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in May 2025
Verified reviewClean, great loaction
Maybe the main pool bar stay open later in the evening.. for those that don’t fancy going to watch entertainment
Reviewed: 26 June 2025 · Stayed in June 2025
Verified review