I had a very pleasant stay at this hotel. The rooms were clean and well-maintained, and the staff were exceptionally friendly and welcoming. I was especially well assisted by Mohammed Meskine and Lamyae, who made my experience even more enjoyable with their kindness and professionalism. The food was good – not an extensive variety, but everything offered was fresh and well prepared. Overall, a very positive experience and definitely a place I would stay again.

Stayed in August 2025

Unfortunately, at arrival there is no water in the room, also no towels, So I called and requested. The pool hours are not suitable for everyone as it opens from 10am to 7pm. I would like to swim early morning due to cool weather. Late check-out is not allowed even though rooms are available, it should be flexible.

Good, clean, and spacious rooms. Basic breakfast. Nice Staff from entering to leaving. I love the sitting area around the pool and at old wooden restaurant bar. Location is not bad.

Stayed in August 2025

Nice stuff and clean prope

Stayed in August 2025

Great location. Nice facilities. Nice pool. Friendly accommodating staff.

Stayed in August 2025

Everything was pretty good

Youssef at the front desk was very professional and very helpful, he made sure we got a perfect room for our stay. Thank you Youssef

Stayed in August 2025

N/A

I was happy to see you again after 24 years, Bba Driss and the Maître d’ hotel in RIF restaurant Abdellah from kitchen, the young guys and the lady in the reception, room cleaning ladies, I want to say thank you for your warm welcome, the smile, kindness and the hospitality!

Stayed in July 2025

Frankly, I went to listen and I found all the things that I liked.

It was a very nice reception and the staff were very nice. 😍😍 Youssef was kind and caring.

Stayed in July 2025

Nothing.

Pool and breakfast were fantastic. Great location, only a short ride to the Medina. Staff were friendly and helpful.

Stayed in July 2025

A little old furniture, a renovation is needed.

Nice hotel with kind staff. The employers were very helpful. The breakfast is varied, there are many fresh options. The room was silent, the swimming pool was a good option in a hot day to be fresh.

Stayed in June 2025

nothing

location. facility . food. service response

Stayed in July 2025

The bathroom wasn’t the best but it was fine otherwise everything was solid .

I really liked the warmth and helpfulness and sweetness of the personnel especially Mr.Meskine who helped us , made us comfortable throughout the stay , he really made our day .

Stayed in July 2025

Polite employees

Reciption stuff was very polite thank you

Stayed in July 2025

Everything was nice

Very nice hotel with great staff specially to Mr MESKINI and youssef

Stayed in June 2025

All perfect nothing to complain

I had a fantastic stay at Royal Mirage Hotel with my friend. The property is beautiful and very well-maintained. The staff were kind, professional, and always ready to help. Security was excellent, and we felt completely safe throughout our stay. The room and facilities were spotless, and all services were top quality. I highly recommend this hotel and would definitely stay here again!

Stayed in June 2025

The staff and special thanks to Mohamed from guest reception team

It was a great place very nice hotel magnificence location

Stayed in June 2025

Nothing

Good service

Stayed in June 2025

Hotel: it must have been good on its glorious days (taxi driver told us it was formerly a Sheraton). Now it is decadent, lacking maintainance. Very noisy; music starts at noon and keeps going 'till midnight. Staff: with the only exception of the bags carrier, the staff was generally not very nice. Reception people, though polite, not sympathetic; it was even unpleasant to deal with them. On the eve of our check out I decided to take the bags to the car. I had a guy after me, asking what I was doing and that I was called to the Reception. The receptionist asked me the same questions and reminded me I had a bill to pay (2 expressos) and that it would be convenient to pay it now.

The laggage carrier was very nice and friendly.

Stayed in June 2025

The only negative but still is minor thing , the hotel is a bit dated it needs modernisation.

The rooms were clean and spacious, the pool was great size and very clean , the staff were happy to help at anytime and super friendly, the location is great walking distance to train station/ the mall with big supermarket / restaurants and cafes and to the most attractions.

Stayed in June 2025

The hotel is great. All the stuff are very polite and very friendly. It’s like Home.

Stayed in June 2025

Youssef at the reception desk was amazing!

Stayed in June 2025

Situated in the Ville Nouvelle district, the hotel offers easy access to local attractions, shopping centers, and dining options. We appreciated the central location, making it convenient for exploring Fes.One of the highlights of my stay was the friendly and helpful staff. I would like to give a special thank you to receptionist Mohamed Meskine, who was extremely professional, welcoming, and went out of his way to assist me during my visit. His kindness made a big difference and really stood out.

Stayed in June 2025

We arrived on our motorcycles after a long hot ride. Reception was helpful in changing our booked room to one with a pool view. Younes took our luggage to the room and was very friendly and helpful during our stay. We had secure undercover parking for our motorcycles. Our room was very clean and comfortable. The pool was clean with plenty of recliners and shades. There was a good choice at breakfast. We walked into Fes, but it was too hot to walk back. The taxi was just 16dh.

Stayed in May 2025

Our stay at Hotel Royal Mirage in Fes was truly exceptional! The hotel itself is beautiful, clean, and comfortable, but what made it unforgettable was the amazing staff. I want to give a very special thank you to Mohamed Meskine at the reception. His warm welcome, helpful attitude, and deep knowledge about the history of Fes really stood out. He took the time to guide us on how to get to the Old Medina and made sure we had everything we needed. Honestly, if I could rate him, I’d give 100 out of 10 – that’s how incredible he was! Also a big thanks to his colleague, Mohamed 2, who was just as friendly and professional. Highly recommend Hotel Royal Mirage for anyone visiting Fes. Great location, comfortable rooms, and most importantly – truly wonderful people!

Stayed in June 2025

the opening hours are too limited for hotel guests

Everything was ok. Spacious rooms and balconies facing the inner courtyard, thus avoiding the noise of the city. Very close to many restaurants and bars. Fabulous breakfast - many varieties to choose from - And yes, the pool is very nice, but unfortunately the opening hours are too limited for hotel guests

Stayed in May 2025