7.8

Reviews of Riad Salma Restaurant Spa

RUE AL MADINA, N °4 RUE DAR AL BACHA, Medina, 40000 Marrakech, Morocco

  • Nihat

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Staff were welcoming and nice but this is very common in Morocco the room quality was no good.

  • Denise

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    The family and staff that run the riad was lovely they couldn't do enough for you I would definitely stay there again

  • Rania

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
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  • Jack

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Nice easy pick up location to get picked up for excursions booked

    The a/c didn’t work very well

  • Barbić

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    I liked the traditional bathroom and the comfortable bed. The hosts were nice. The location was fairly convenient due to close proximity to multiple touristic sights.

    The road on which Riad Salma is located was very busy and, due to Moroccan traffic, it was sometimes difficult to access the entrance. The small pool in the middle of Riad was close to my room, so I could hear people jumping in and swimming while I was trying to get some rest. I could also hear knocking on the front door and people speaking in the "lounge". The pool didn't seem clean enough that I would swim in it.

  • Al

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
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  • Al

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Turóczi

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • Christopher

    Reviewed: 5 July 2025 · Stayed in April 2025

    Verified review
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  • Ebenezer

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    Nothing

    This is the worst place I have ever entered as a traveller. The pictures there doesn't reflect the state of the place. This is a scam and I wonder why Booking is still keeping it on the platform. The rooms are dusty and smelly. The heat that approaches you when you are getting to your room is unbearable. Really stuffy and not worth a place to be posted as an accomodation for gullible people who do not know to stay. I and my family went there and we left the next day. I am still waiting to be refunded by Booking, because this is fraudulence. We made four days booking and our money has been collected for nothing. Top of this, there were no supply of water and the receptionist had to go out to buy. When asked of the price of the water He collected 5x the actual price. I sent booking a help message while I was there and no one answered. No one should bother going to the place. You will be shocked to see the gate that enters to the apartment, it looks like a prison gate, with motorcycles Infront of it which got us scared at the beginning as we were shocked by what was happening there.

    Property response:

    hello firstable i would thank you for your review,we understnd it but don't forget to tell the truth first thing your reserved the good rooms here with air conditions ,coffé ,big bed ,privat bedroom quiet room, brekafast good ..) second: you tell me that you liked the riad but before you come you don't know the difference betwen riad and hotel we try to give you all things that you ask for and you did it but you want to change the riad for no reason or fault from our part and give you money back its a pleasure to see this review from you because we knows our quality and don't forget a lot of good reviews tell the truth ecept you best regards

    hello firstable i would thank you for your review,we understnd it but don't forget to tell the truth first thing your reserved the good rooms here with air conditions ,coffé ,big bed ,privat bedroom quiet room, brekafast good ..) sec… Show more

    Riad Salma Restaurant Spa
    5 July 2025
  • Jerzy

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    Great hospitality with amazing staff, so helpful and kind. Nice breakfast. The location is great for walking around, no problem with finding it. Nice terrace to enjoy breakfast or sit at night.

    We had a very small bathroom with an uncomfortable sink above the toilet and there was an unpleasant smell from the bathroom especially after the shower.

  • 7.0 Good
    Elisa

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    We arrived at 2 am and the owner was there ready to welcome us

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  • Hitesh

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    It was clean and the location was very central. The staff were helpful as well.

    No window so it gets suffocating and smelly, no facilities, no dustbin, water gets collected all over the place as the shower doesn’t have any curtains. Pool water was not clean to swim

  • Simon

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review
  • Cheryl

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    Breakfast was good. What made our stay good is Karim he looked after us really well and was good fun. The location was excellent

    My room was very noisy as it was next to the road. Bathroom was terrible very tiny. Sink was over toilet. No hair dryer in every room, I booked single beds and people had to share a double beds that is not what I booked.

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  • Praneeth

    Reviewed: 22 April 2025 · Stayed in March 2025

    Verified review

    Cost of the room

    Rooms are not as shown in the picture, bathroom door has no lock and they are not clean at all.

  • Alex

    Reviewed: 15 April 2025 · Stayed in April 2025

    Verified review

    The Riad had a very traditional feel to it. It was run by very friendly and helpful staff who always went the extra mile. Breakfast was authentic and gave the energy you needed for the day. The rooms also did the job and toilet facilities satisfactory.

    If I were to critique it. It was extremely hard to find giving it being on the main road, it was also very noisy at night with traffic noise within the Riad.

  • 7.0 Good
    Ramkumar

    Reviewed: 5 April 2025 · Stayed in March 2025

    Verified review

    Good comfortable and perfect location and friendly staffs. Worried about bad shower . No water during peak hours and dinner is expensive if you take inside restaurant and not good value food for money

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  • Jelle

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    The roof terrace was awesome and the staff was so nice. in 5 minutes walking you are in the heart of the city.

  • David

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review
  • Sven

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    We love Karim 🫶 But all the stuff was really friendly and welcoming

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  • Naseef

    Reviewed: 25 March 2025 · Stayed in March 2025

    Verified review

    Affordable

    Riad is very small And they charged 50 moroccan dirham in the end towards checkout which was not there in the bill or app as it was fully prepaid. They said it’s tourist taxes, but nothing was mentioned in booking .com while booking confirmations. Also when we tried to go out to the main square at night, the staffs said it’s closed but we still went and found that the souk is open till late night .

    Property response:

    hello thank you for this comment for your information all reservations booking took only the reservations but the tax you payed in the riad i show you this in your phone app but you still insist that we add tax in the last minut and this is not true you and remember that you tell the manager that you don't have money in th end and he payed himself

    hello thank you for this comment for your information all reservations booking took only the reservations but the tax you payed in the riad i show you this in your phone app but you still insist that we add tax in the last minut and thi… Show more

    Riad Salma Restaurant Spa
    25 March 2025
  • Niamh

    Reviewed: 21 March 2025 · Stayed in March 2025

    Verified review

    All the guys that worked there were so nice and always so welcoming and helpful. Great location. Comfortable. Right beside everything but also quiet. Will definitely be back. So much to see and do. Thank you for your great hospitality.

  • Kyra

    Reviewed: 16 March 2025 · Stayed in March 2025

    Verified review

    Good location friendly staff.

    No signage for the Riad has a 4 on the door. It is located right across from Les Jardin du Lotus

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  • Zeljka

    Reviewed: 9 March 2025 · Stayed in January 2025

    Verified review

    The location of the riad is great, just a few minutes' walk from the city center and all the main attractions. The host and staff are very nice and welcoming.

    It was a bit cold in the room even though we had the heating. The bathroom was lacking of some extra shelves and/or hangers. Sometimes was a bit too loud.

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