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Reviews of Smile Hostel

Hay Riad Ezzaitoun El Jadid, Rue Dika No. 44, Medina, 40000 Marrakech, Morocco

#1031 of 1,304 hotels in Marrakech

Guests' Choice

Review score

Based on 35 hostel reviews

8.8

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.8

  • Staff

    9.6

  • Value for money

    9.1

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Showing 1 – 25

  • Reviewed: 3 September 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It was inconvenient to have the toilet and bathroom at the ground level which is further to the female dorm.

    Perfect location: only a few minutes walk from Jamaa al Fna and since it is in a hidden street, there is no noise at night which is great for sleeping. The staff was friendly and helpful :)

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The staff it's frandliy amazing and brakes ass will it

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Female room
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Rien, tt est bien

    I spent 3 nights at this hostel and had a great experience! The place was very clean, quiet, and easy to reach. It’s located right in the center of El Madina, which was very convenient. Ismail and Laila were incredibly kind and helpful, always ready to listen and respond quickly to any questions. I highly recommend this place!

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Great location, with parking lot 3 min walk away
    • Leisure trip
    • People with friends
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location, clean and calm. Prices are really good with breakfast included. There is a parking lot which is 3 min walk away, they sent us all the information so we did not struggle to look for parking or the direction to the hostel. Really appreciate the good service and attentive staff.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    //

    The staff was amazing and ready to help. Breakfast freshly prepared. Good Location

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night

    The room is enclosed w/o window and is very hot during July when many people sleep in.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Location was really good for key attractions. Staff were so helpful, welcoming and always available. Good value for money.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Staying at Smile Hostel was truly a wonderful experience! The atmosphere is warm and welcoming, and everything is clean and well-organized. What really made the difference, though, was the amazing hospitality. A heartfelt thank you to Menaim for always being so kind and attentive, and to Leila for bringing such a positive energy and friendly vibe to the place. You both made the name Smile feel so real! 😊 I’ll definitely be coming back, and I highly recommend this hostel to anyone visiting the city.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    10
    prachtige plek in Marrakech
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    alles was geweldig

    Stayed in April 2025

  • Reviewed: 30 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was quite creaky.

    Great location and staff! Nice that the beds have curtains.

    Stayed in April 2025

  • Reviewed: 9 April 2025

    10
    Highly recommend
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Not sure that they can fixed the smell of the drain in the bathroom .

    Excellent location . It’s only 8 mins walk from the square and Medina . Tons of shops and restaurant only 2 mins walk from the hostel . Ali manager is the best . He is very helpful and make sure that I can find the hostel on the day that I was arrived . He was waiting for me in front of the lane that hostel at . I did not ask him to do it but he did . And make sure that the taxi won’t take the advantage from me .

    Stayed in March 2025

  • Reviewed: 26 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    This place is newly opened, and while it’s already great, a few friendly suggestions that could improve the experience: 1. Add clothes hangers for jackets and bags in the room. 2. Include hangers for towels and clothes in the bathroom / toilet. 3. Use longer shower curtains to keep the bathroom dry. 4. Install a showerhead holder for easier showering. These small adjustments would greatly enhance guest convenience!

    If you're a budget traveller, this accommodation could be the spot for you! The location is fantastic—only a few minutes away from the taxi stand and 10 minutes to Old Town Square. The staffs are very responsive, whether you reach out via Booking.com / WhatsApp / in person. They're not just helpful but very friendly and informative. Plus, they offer flexible check-in and check-out times as we have evening flight back. We can leave the luggage with them for free. For the breakfast, it’s fine since it’s complimentary—no complaints!

    Stayed in March 2025

  • Reviewed: 25 February 2025

    10
    Perfect place for female solo traveler
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The place is clean and quiet, wifi is so fast. They have a cute terrace, breakfast is also delicious. The hostel is quite new and beautiful. They have working area. Location is quite convenient, very near to Bahia Palace and the big square. I would definitely come back.

    Stayed in February 2025

  • Reviewed: 15 February 2025

    10
    Great location , friendly staff, Clean and new.
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Great Location, bed was very comfortable, and the staff was very kind and amazing! Aissam was great, very helpful and helped with whatever I needed, highly recommend

    Stayed in February 2025

  • Reviewed: 8 August 2025

    5.0
    The private room price is not worth the it avoid at all cost
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Had to change from Dormitory room to private double room Dorm room small and cramped no AC it cost me 4 times more per night than what I paid for the Dorm room per night avoid

    I didn’t

    Stayed in August 2025

  • Reviewed: 20 April 2025

    5.0
    2 nights for business trip
    • Business trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    There were constructions when I was there My bed was the upper one and it was making lots of noises when I move There was no mop to absorb the water in the shower There was only one shower at the hostel for everyone which I think Isnot enough

    The proximity of the hostel to the fair and to jamaa lefna and taxi places I was there for GITEX The personnel was nice The kindness and cleanliness was decent

    Stayed in April 2025

  • Reviewed: 28 March 2025

    4.0
    Not the best
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 3 nights

    The entire place was really dirty. The bathroom smelled horrible and I would usually go to nearby restaurants to avoid using it. It really reeked of mold, there was often no toilet paper, and everything in it was typically soaking wet. The beds are really hard and the curtains do nothing to block out light or sound. Lastly, our room was not cleaned once when I was there. I stayed three nights and the trash was never taken out. All of the women in my room had blonde or brown hair, but the floor was covered in curly black hair which was quite gross. The door also only locks from the inside, so when guests would stay out late, we couldn't close the door and would be kept awake by lights/noise.

    The location was really great. The breakfast was good. All of the other guests were really chill travelers on holiday that were fun to hang out with and easy to get along with.

    Stayed in March 2025

  • Reviewed: 18 March 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom shower very small; no soap and the water on the floor didn’t drain. No place to keep the towel dry.

    Stayed in March 2025

  • Reviewed: 16 March 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The bed wasn't that comfortable. Only one toilet with a shower for 8 people. Light sensor in the staircase kept turning on when you moved around in your bed.

    Staff was very friendly. The breakfast on the rooftop was delicious. It's possible to rent a towel for 10 Dirham and they have a good hair dryer. Bunk beds have small curtains for more privacy.

    Stayed in March 2025

  • Reviewed: 26 February 2025

    7.0
    Good
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Positives - The hostel is like the photos with a good breakfast and nice little kitchen. great location for everything. collection point for most trips booked is only a 10/15 minute walk. Staff are friendly, especially the lady that cooks is lovely. great terrace. quiet from the streets but noise from other rooms very loud. coded door makes it easy to access day and night with no key to carry. Felt very safe as a solo female out at the markets until midnight. privacy curtains on the beds. Hairdryer. They allowed me to stay on the terrace/communal areas for hours after checkout while I searched for another place to stay when I became too sick to stay with shared bathroom. good WiFi. Negatives - Getting repeatedly hassled for a 10 star review even when I was unwell and struggling with booking my next place to stay, Pressure to leave a review before my stay was complete, without this possibly another star as it made me very uncomfortable and question the other ratings.The shared bathroom is a closet next to the front door on the ground floor with the only shower and toilet in so had to wait to use the toilet if someone was showering/changing for half an hour, the toilet was always flooded with water which soaked my trainers. no hand towel at the sink, one was there for a day when I asked but then gone again, people were using toilet roll to dry hands which meant it ran out quickly, these things were better at the £8 hostel. the door to the room didn't close unless it was bolted from the inside which resulted in me getting locked out and having to bang on the door waking people up late at night. The lights in the hall come on and off automatically all day/night which lights the room up as there is a window with no curtain and the door was mostly left open as the bolt was too loud or couldn't be used unless all 4 people were in the room.

    Stayed in February 2025

  • Reviewed: 5 July 2025

    8.0
    Recommended
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 2 nights

    Lack of hooks in the shared shower cubile for clothes or towels.

    Good location in the medina. Pick-up service from the airport was good. Responsive host. Nice terrace area for breakfast. Good for a budget traveller. The female dorm had lockers (bring your own padlock), and individual light and fan by each bed. Toilets/bathroom area kept clean. Hairdryer in the shared area. Good wifi. Paid laundry service available.

    Stayed in June 2025

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Exceptional
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

Showing 1 – 25

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