Reviews of Riad Soir De Marrakech
Avenue Mohamed VI, Zone Touristique Agdal MH 30 p 2017 AV.du 7ème art , Agdal, 40000 Marrakech, Morocco
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Reviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe staff were exceptional. There is a mall opposite the riad. The coffee in the bar was very tasty.
The shower handpiece kept falling down and it didn't drain properly.
Reviewed: 25 May 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in February 2025
Verified reviewSuper clean and spacious
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewGreat staff and very comfortable, clean rooms. The location is around 4 km from the medina, but it's easy to get there by walking (about 30 minutes) or taking a taxi just in front of the shopping center, which is next door. The riad also offers breakfast and an indoor restaurant with delicious and reasonably priced food. We didn't use it, but there is also a roof jacuzzi and a hammam available within the riad. We stayed there for 5 days and loved it.
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewLocation was excellent. The rooms were clean, the staff was friendly, close to all famous places
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewThe smell when you walked in and how friendly the staff were.
Nothing
Reviewed: 27 November 2024 · Stayed in November 2024
Verified reviewReviewed: 31 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewRiad Soir de Marrakech was an absolutely beautiful place, rooms were very clean, staff was helpful, and location so convenient.
Discotheque noise, please don’t forget your earplugs. I had an issue about it but the staff managed to solve it by moving me. Overall experience was excellent.
Reviewed: 6 July 2024 · Stayed in July 2024
Verified reviewNice hotel, a bit far from the center. Staff was very nice.
Far from the city center. Breakfast was really mid. They made us pay the jacuzzi 15 euros after use without telling us about it before.
Reviewed: 5 July 2024 · Stayed in June 2024
Verified reviewReviewed: 17 June 2024 · Stayed in May 2024
Verified reviewThe staff was excellent 👌 👏
Customer service was great 👍
Reviewed: 16 June 2024 · Stayed in June 2024
Verified reviewReviewed: 8 June 2024 · Stayed in June 2024
Verified reviewReasonable price and reasonable facilities. The lady staff was very friendly.
The room was next to the kitchen. I heard they washing the dishes and cooking instruments until late night. Also they lost the cap of my shaver during the room cleaning. What sad is that I heard no single word of apologies.
We have taken note of your return regarding your stay. We strive to maintain a high level of service and satisfaction for our customers, and we regret that you encountered problems during your visit. Regarding the noise of the kitchen, our opening and closing hours are clearly indicated, and we strive to respect the calm and comfort of all our guests. As for the loss of the cap of your razor, it is your responsibility to ensure the safety of your personal belongings. After a discussion with the cleaning team, noone tells us of this loss that is why no one is excused. You should have told us when you passed by the reception. We take your comments into account. Your satisfaction is important to us, the fault is that you did not mention any inconvenience during your stay so we can recompense your comfort but it must also be based on reasonable expectations and communication indeed. We appreciate your understanding and hope that this clarification was helpful.
We have taken note of your return regarding your stay. We strive to maintain a high level of service and satisfaction for our customers, and we regret that you encountered problems during your visit. Regarding the noise of the kitchen, our… Show more
Reviewed: 3 June 2024 · Stayed in May 2024
Verified reviewcleanliness.
Reviewed: 29 May 2024 · Stayed in April 2024
Verified reviewReviewed: 13 May 2024 · Stayed in May 2024
Verified reviewBeautiful, calm and serene. Amazing experience. Restaurant food was good. Owner Luc personally greeted us. Lovely experience
Reviewed: 6 May 2024 · Stayed in May 2024
Verified review1- the breakfast was low quality food 2-the room was stuffy-no air flow 3-the owner was not hospitable 4-one night the music played until 2 am we have to asked to stop it . 5- we had an emergency at night and the front disk staff did not have any information on local hospital or clinics
Thank you for taking the time to share your feedback on your recent stay at our Riad in Marrakech. We appreciate your comments and would like to address your concerns directly. Quality of Breakfast: Our breakfast buffet is designed to offer a variety of typical Moroccan cuisine options. We encourage guests to inform us of their preferences during their stay. There is a wide selection of fresh products available, for example, yogurt, eggs, pancakes, bread, cheese, cold cuts, fruits, croissants, and various hot beverages including freshly squeezed fruit juice. Could you please let me know where the lack of quality is? Room Comfort: Our rooms are offered at different prices to suit various budgets and all conform to our description, providing every comfort in a cozy décor. Owner's Hospitality: The owner of our Riad is committed to guest satisfaction and is generally available to assist guests, whether it's providing guidance, answering questions, or simply being present with our guests. Late Night Noise: Marrakech can be lively at night, and we apologize for any inconvenience caused by external noise. Please note that our rooftop can also be lively for our guests from 5 pm until midnight, ending at 1 am at the latest, to allow our guests to rest. Emergency Assistance: Our reception staff is trained to assist guests in case of emergencies and provide information about local facilities. We also want to remind you that during the emergency, as you mentioned, our colleague accompanied your mother and knocked on your door for about 10 minutes to wake you so you could accompany her. All information was provided by the on-site team. Your feedback is taken into account to help us improve. Best regards,
Thank you for taking the time to share your feedback on your recent stay at our Riad in Marrakech. We appreciate your comments and would like to address your concerns directly. Quality of Breakfast: Our breakfast buffet is designed to offe… Show more
Reviewed: 5 May 2024 · Stayed in May 2024
Verified reviewThe people were absolutely great and helpful we have been hosted by a group of professionals. The place is very beautiful relaxing and comfortable . The cleaning service tidied up the room daily. The location is not far from a city centre but far enough to get some peace after busy day. Riad had bar and food and there are nice restaurants nearby too, aswell as shops and taxis. Breakfast choice was little but tasty :)
The pool is lovely but it's not heated, which is OK when the weather is hot (its been 24-27 degrees during our stay) we wish we just knew that before booking as we have been really keen on swimming that unfortunately didn't happen as water felt freezing cold
Reviewed: 29 April 2024 · Stayed in April 2024
Verified reviewReviewed: 10 April 2024 · Stayed in April 2024
Verified reviewThe staff was very nice and kept the room overall clean. The room was very nice and the location was nice next to the mall. Very authentic and pretty. Staff was helpful overall!
There were some of bugs with some in our room and some in the bar area. I also had scheduled a massage around after 6pm on night for the next day at 5pm and then the next day I went to get my massage and they claimed that I had scheduled it for the other day at 4pm which wasn’t even possible. I just wish they did more to help because it felt like they didn’t care. Some of the food wasn’t my favorite but that was probably due to different taste preferences.
Reviewed: 13 March 2024 · Stayed in February 2024
Verified review