Only off putting thing was pork being served albeit was isolated in the kitchen and clearly marked. Morroco is a Muslim country and it feels odd the kitchen staff had to handle pork. Granted most of the customers are non Muslims but would expect given religious laws it would be ok not to serve pork. As said, it was isolated and clearly marked. Also only served during breakfast.

Lovely combination of cuisines Stone baked pizza was exquisite Something for everyone - Football in the evening, FIFA games for teenagers, pool games at 3pm daily. So much! Kids club during the day for tots is a blessing in disguise for parents. Family friendly Friendly staff. Great hospitality overall.

Stayed in August 2025

Just the bathroom tiles which looks worn out and will make the rooms look even greater if changed. There was wifi issues.

Customer service is excellent! The staff learn the childrens names and will always say hello to them which is nice. The staff go above and beyond. All the staff at the hotel from the cleanet to the receptionist treats everyone respectfully regardless of race, ethnicity and gender. They work so hard and were brilliant.

Stayed in August 2025

Loved our stay at Sol Oasis, rooms and facilities all clean & tidy. Staff all friendly and helpful, highly recommend!

Stayed in June 2025

It would be nice to see more meat options at dinner & lunch but this is a personal dietary preference. There was always a great selection of food & cuisines otherwise.

Stunning property in a lovely quiet location. The staff were absolutely amazing and made this stay one to remember! Particular shout out to Hannah, Happiness, Mohsine & Sam!

Stayed in May 2025

There is nothing bad about this hotel - GO!

This hotel is exceptional. I don’t know where to start - the staff, the cleanliness, the food, the facilities - all exceeded my expectations. I happened to be in a Gran Melia in Spain the week before and let me tell you, the Sol Oasis came very close to a 5 star hotel. My sister had her 7 yo twins with her and they were tested like royalty. Shout out to Mohammed, a true asset to this hotel. He went above and beyond to make sure the children had the best time - and they did. There were plenty of activities - kids club and for adults, days and evenings. This hotel goes above and beyond. If you want a guaranteed great stay in Marrakech - look no further!!!

Stayed in May 2025

There were a lot of food choices in the main restaurant, and we consistantly arrived when the restaurant opened so expected the hot food to be hot, but it wasn't. That said, the staff in the restaurant were attentive and friendly and the service was good.

The hotel facilities were excellent. The staff were friendly and helpful. The room was clean and comfortable. We didn't stay for the evening entertainment, which we could hear from our room, but it finished at 23.00 each night which we think is fair enough.

Stayed in April 2025

Bedrooms were a bit small but you are unlikely to spend much time in there so not a big problem.

Overall, a great experience and great value for money. Staff were attentive, friendly and helpful. The buffet food was tasty- it was clear that the chefs care about food and make it with care. Great dessert and cakes. The property was beautifully designed. Lots of comfortable seating spaces for you to relax both indoors and outdoors. Pool area has lots of seating. And great selection of activities and entertainment all day long.

Stayed in April 2025

Location is outside of town. A shuttle is provided and taxi is accessible but not ideal if looking for a location walkable to areas around the city

Very nice, clean and beautiful! Staff are exceptional, food was very good with authentic Moroccan options, nightly entertainment was great with many options for activities. Highly recommend and will return when visiting Marrakech.

Stayed in April 2025

Wonderful hotel and staff - very welcoming, offering over and beyond service. Shout out to Medi (Mike), as well as all the sports, entertainment and bar teams for great customer service

Stayed in March 2025

If I might improve something, it would be the coffee;-) There is good coffee at the bars but the coffee in the dinig hall has too much sugar.

The staff is just exceptional! One always feels that they really value their guests and enjoy what they are doing.

Stayed in March 2025

The only thing i can stretch my mind to think of was that when we had showers a slight pong would come up through the drain. This was the same in the other hotel we stayed in in Marrakech so I think it's something to do with their irrigation system in Marrakech.

The hotel is absolutely beautiful. We came from Ireland and I actually thought we had booked a 5 star hotel as it was our honeymoon. I was worried when it was four star that it wouldn't be as special but it just left us wondering how it wasn't five star? It is more beautiful than any of the 5 star hotels we have stayed in in Ireland.

Stayed in January 2025

Preventing the birds entering the dining area. It’s unhygienic for them to be flying around when there is an open buffet laid up and they are landing on the food tables.

Excellent selection for breakfast. The location of hotel was a bit isolated in a very quiet area. However, they run a regular free bus service into town.

Stayed in January 2025

Not much negative to say - I liked that it was a quiet location but it took 30 mins to get into city centre.

The staff were amazing - really helpful and hard working. They put on a fantastic New Year’s Eve event which must have taken a huge effort from the whole team. The hotel was beautiful and well laid out. Great options for breakfast. Good selection of drinks for all inclusive resort. We really liked the fire pits by the bar in the evenings and comfy outdoor sofas.

Stayed in January 2025

The food despite its variety was very bland for my taste. They just need to provide some spiced sauces to accompany the meals. On our stay most of the cooked meats were to dry for our liking. We had to pepper and salt everything we ate. Our greatest dislike was the amount of alcohol in the drinks. You could hardly taste the alcohol which was very disappointing for an all inclusive. The hotel stops serving drinks at 11:00pm. The pool was very cold with algae on the pool walls - my white tee-shirt was covered with green patches every time i used the pool. Not sure if the pool was chlorinated. Then there was the regular 08:00 - 08:30 am call from the reception asking us if everything was OK. We had to get them to stop after day 3 and unplugged the phone.

The breakfast was great with a very broad range to satisfy everyone's taste. Same with the lunches and evening meals. The location was exclusive and very secluded. The hotel provided shuttle service to Marakesh Medina was very valuable.

Stayed in November 2024

Have to be really nit-picky to come up with anything negative. It can get chilly at night so take a warm layer or sitting near the fire pits (as we happily chose to most nights) does make your clothes smell very smokey. Lack of English TV channels (mostly News) but we didn’t visit Marrakesh intending to watch Tipping Point.

The hotel is in beautiful grounds, the staff are amongst the friendliest and best you will find anywhere in the world. They are happy to arrange any excursions and there are numerous activities on site all day if you wish. The food was all beautifully prepared and unbelievable value for money. The spa facilities and treatments are amazing value too. We really enjoyed the live singers and music at night - the staff make every effort to ensure you have fun if you are happy to get involved or just watch by the huge fire pits. We both had a very relaxing and enjoyable week in the Moroccan sun away from all the chaos of the main city.

Stayed in December 2024

As a vegetarian, food labelling was not good at all

Staff were amazing

Stayed in November 2024

All inclusiveness

Stayed in November 2024

Selection of drinks was not great (all-inclusive). The indoor bar made better quality drinks than the pool bar even though they had the same menu.

Pool and food selection.

Stayed in October 2024

Food was a little repetitive and heavy on vegetarian

This is a really lovely resort in the middle of nowhere. Truly an Oasis, 30 mins from Marrakech centre & the airport. Lovely, clean spacious family rooms, helpful friendly staff & a brilliant entertainment programme. Also a spa on site which is welcoming and offers a huge range of treatments. Beautifully maintained gardens and red brick low level buildings in keeping with Morroccan architecture. There is something here for everyone.

Stayed in September 2024

Shuttle Bus timetable

Very clean, not too many people, good selection of activities and food

Stayed in August 2024

Nothing, everything was 100/100.

What an extraordinary resort! I have travelled to Marrakesh alone and this resort made me feel so safe and welcome! The place is absolutely stunning, all staff are absolutely amazing and so welcomed, always checking with you and ensuring everything is ok. From all waitresses, cleaners, reception, the amazing entertainment team, the drivers, and of course the amazing customer satisfaction team with Rachida and Andrea (what a pleasure to meet you both!) All of them go about and beyond to ensure you have the best time! The gardens, the rooms, the pool, all the activities, the bar, restaurant, shows, the spa…everything is 100/100!! There are so many options to accommodate everyone, absolutely amazing atmosphere!! I would definitely come back in future and will recommend this resort if you thinking in travelling to Marrakesh, either alone or with family. I have never meet a group of professionals staff that much dedicated for their customers, absolutely admirable!! Thank you so much for making my trip so amazing!! Xx

Stayed in August 2024

this is not a negative but just a suggestion maybe a few more bar staff at busy times of the day. but not a major issue.

The hotel was clean and tidy. It had a lovely scent to it. the food was lovely and a great variety. loads of activities to do during the day and a lovely kids club. Miss Wahiba was amazing and so were the other teachers.

Stayed in August 2024

Availability of all requirements with ease

Extraordinary , lovely,friendly

Stayed in August 2024

The entertainment started very late at 21:45. The Voice show, whist a good idea if you had auditioned for good singers, could have been a karaoke night and got more people involved.

Great resort, very clean and well laid out. Buffet was good with local dishes to try, I loved the build your own meal stations. Good sized pool, never felt over crowded and great shade which was very much needed!

Stayed in August 2024