nothing in the bedroom for put our suitcase on.

Location was perfect Breakfast is good (it could be great if we can have honey)

Ha soggiornato nel mese di aprile 2024

The facilities in the room The breakfast, Need some renovation

The staff

Ha soggiornato nel mese di ottobre 2023

WiFi quality unstable, not working properly. Water su

Good location in Agdal. Rooms are wide and large, beds are very comfortable.

Ha soggiornato nel mese di ottobre 2023

The aircondition at the room was not working good

The stuff is so nice and helpful The location is amazing Good breakfast

Ha soggiornato nel mese di settembre 2023

The staff member that checked us in. Extra bed was fragile and the bed frame was missing some boards what would cause the mattress to fall down occasionally. Water pressure in the 4th floor was terrible, shower was a challenge. Key card didn’t work, for my entire trip any time I had to enter my room a member of the staff would have to come along and open the door with a master key, they were very friendly and always happy to do it, but quite bad having to rely on someone to just enter your room.

Everyone in the staff were very friendly and always trying to help, except for the one who checked us in that didn’t keep our taxi arrangements, charging more than we previously agreed on as well as charging for an extra bed when I had already paid for on booking. Breakfast was OK, didn’t have much variety, but good eggs and sausage as well as orange juice. I wasn’t impressed by the cake. I had dinner in their restaurant one time, good food although quite expensive compared to other great restaurants in the city. Their chicken tangine was amazing.

Ha soggiornato nel mese di febbraio 2023

I had an awesome times staying at The Soundouss !! It was an awesome experience !! The room was very pretty and clean, it has a very nice and modern shower. And the Lobby are very cozy and has a good atmosphere !!! And last but not least. Staff are very friendly!! Specially Sophie !!! She’s super sweet, super fun and very helpful !!! Overall, The Soundouss is an awesome hotel!! I will be back soon!!!

Ha soggiornato nel mese di dicembre 2022

Very small rooms, one window did not really close in my room so it was very noisy at night (the hotel is located next to a bigger street), the chair in the room had stains, the internet was very slow and unreliable. Overall, the value for money was definitely not right.

Friendly hotel staff

Ha soggiornato nel mese di ottobre 2022

the views from the room

The breakfast was very poor, kept running out of food, eggs milk, coffee considering that it was a hotel you would expect it to have the basics

Ha soggiornato nel mese di maggio 2025

The front office manager Dalal and the Sales Manager were very welcoming and helpful. My little baby was so sick and they help me and I'm so grateful to meet them during my stay. The hotel is so nice with a Moroccan touch. The room clean and spacious.

Ha soggiornato nel mese di ottobre 2024

Everything was good from the check in to the check out. Dalal And Sara made our stay nice 👌🏻 👍🏻.

Ha soggiornato nel mese di ottobre 2024

The price of the hotel is not worth the stay. The breakfast was terrible, and the management needs to improve the overall quality. The hotel has potential to be one of the best in the city, but the room we were given had two single beds pushed together without a proper mattress for couples. For the rate we paid, at least water and more than one towel should be provided. There was also no security when we arrived, and no one to help with our bags. We even encountered homeless people in front of the hotel asking for money. Later that night, the desk staff questioned if we were guests, which felt strange. I will never book here again. Poor management.

Only the location.

Ha soggiornato nel mese di ottobre 2024

Breakfast needs to be improved.

The property was great everything was nice , orgnized and clean , the atmosphere is relaxing and great. Amazing service from the Front Office Manager Dalal we really appreciated.

Ha soggiornato nel mese di luglio 2024

Comfortable ,very calm ,luxurious hotel with perfect vibes and an amazing garden. The staff especially Dalal and Sara were very helpful and attentive .

Ha soggiornato nel mese di luglio 2024

The hotel is very charming and elegant , the decor is very classy. The rooms are clean, sunny and spacious, and the bedding is very comfortable. The staff is very welcoming and professional. Central location walking distance from everywhere I highly recommend this hotel.

Ha soggiornato nel mese di aprile 2024

Breakfast was only ok. Cold scrambled eggs and links Site said bathtub- which after driving for 7 hours I specifically chose this hotel. No stopper! Bed was rock

Breakfast was only ok. Cold scrambled eggs and links

Ha soggiornato nel mese di marzo 2024

THere were no outlets in bedroom or bathroom. No hairdryer provided Shower flooded out of shower area onto bathroom floor every time we showered.

Breakfast was nice. Location was good.

Ha soggiornato nel mese di febbraio 2024

For the same price I’ve stayed in nicer hotels with better location. The hotel needs renovation, notably of bathrooms (for example, sink was cracked). The staff didn’t speak French or English, only Arabic, which made it difficult to seek info or advice. Maps or other info were not available and for directions I was told to check google, which is fine but not ideal and less when roaming is not available.

The hotel room was clean, the linens were ok, and has a good breakfast

Ha soggiornato nel mese di febbraio 2024

Value for money. Nothing in the room just a bed and bath with towels.

Staff friendly

Ha soggiornato nel mese di febbraio 2024

The personal touch & service provided Basma at the reception was very supportive

Ha soggiornato nel mese di novembre 2023

I was not comfertable with the room they gave us, the room was smelly, when we told the receptionist that we do not want to stay here she began to ask me why i dont want to stay here. I told her the rooms stink and it's hot in the rooms, aircondition i dont understand how it works. She then told me that they have rooms that are not smelly i told her i can see the rooms but I cannot guarantee that we will stay here. She then began to show us the room and nothing was as I expected, the last room she showed us was the worst!! It smelled worse than the others. Before walking in the room i could smell the terrible smell, I didnt go inside and she insisted that we go in the room so we told her that we dont want to stay here and we want our money back. "Since we paid with card" she could not return the money ive worked with terminals so i know how it works. We began to give her options but she still denied all of our options. Her meaning was to force us to stay and she told us to do whatever we want to do, we didnt have any other choice than to call the Police because she didnt want to return our money, she began to talk to her other colleague when the other colleague came out she supported her and ment that she had worked in 10 hotels and none hotel returns money back 😒, I then told her if you go to shop something and you didn't like it they can't tell you that they can't pay you back because you paid by card! Well the Police had to come because all of them denied to return money back! Im advising you to never come to this hotel! Im sorry but I got a very bad day because of this woman and she used 3 hours of our time because she decided to be stubborn with us, all the time we talked to her with respect.

Nothing at all! Run from there

Ha soggiornato nel mese di ottobre 2023

i like everything actually

i like my room it's very clean and calm with a nice view and the staff was excellent they are so sweet and polite the breakfast was delicious and i love the moroccan touch in the hotel

Ha soggiornato nel mese di settembre 2023

The air conditioning is bad A bot annoying in the morning if your window is open from cars sounds

The location is good to an extend It was clean. Amazing helpful and friendly staff

Ha soggiornato nel mese di maggio 2023

first room was hot, airco didn’t work. 2 room the shower/bath didn’t flush so the bath was full. the shower was really bad. not gonna stay here at all

really nothing it was bad

Ha soggiornato nel mese di maggio 2023

Overpriced for the value Clearly the building not maintained as it should/ it deserves Air conditioning issues Ants in the room (upper floors) Outdated fixtures (bathroom..) Staff lack in hospitality training

it’s a beautiful building and the location in Agdal is very convenient

Ha soggiornato nel mese di giugno 2023