Reviews of The Grand Riad and Spa

Riad was beautiful and staff were extremely helpful and nice... Helped us with any excursions we planned and upgraded our room when we booked a few extra nights Highly recommend in marrakech

The Riad is very clean, smells amazing and is gorgeous! I love the rooftop lounge and having breakfast around the pool in the morning. It’s such a special place with amazing energy.

The riad was beautiful and clean. Our bed was super comfortable and our room was welcoming and clean. The staff were welcoming and went out of their way to be helpful and accommodating.

The bathroom was small with nowhere to put our cosmetic and travel pouches. The shower has no glass and flooded the floor. Our room faced onto the road and at times it was very noisy during the night. We didn't ask to change rooms but I'm sure they would have accommodated us. Our friends didn't experience the street noise so it was particular to our room. The location was a bit sketchy and difficult to find but once you walked in, it was a beautiful hotel/riad.

Staff were so helpful and attentive. They will help you find places. Enjoyed the Hamman and massage at the hotel. Lovely terrace. Pool is inside and small so no exercise in there. Nice breakfast but don't expect full English brekkie. Small side streets can be tough to navigate and had one incident with one guy wanting money but most locals are very helpful. 2 min walk to taxi stop is good. Walk to main square Jemma el Fnaa is 15-20 min depending on crowds, bikes, scooters etc. Overall we preferred our hotel on the edge of that square as it had a nice rooftop pool and was very quiet.

What a wonderful experience. The Grand Riad and Spa was a very nice property and the decor and architecture was beautiful. The breakfast was very good. The staff were exceptional and went out of their way to make sure we were happy and had everything we needed to have a pleasurable stay at both the Riad and for touring in Marrakech and beyond. Special thanks to Ghizlaine, Marwan and Yuosef who were all extremely friendly helpful, warm and caring. They made us feel like we were family!! Overall, an excellent Riad and we would highly recommend it to other travellers.

Everything was great!!

The staff are amazing

Spotless

The staff! Ghizlane and the rest of the team made our stay very comfortable. They made great recommendations of how to plan our long weekend in Marrakech and were very attentive throughout. The Grand Riad and Spa gave the perfect picture of Moroccan hospitality at its finest.

Breakfast was lovely, but we felt it could have been more varied

A good hotel stay begins with a warm and caring reception, and we thought the staff was exceptional from the front desk, to servers and spa personnel. Marwane, in particular, was a wonderful resource and the lady concierge whose name I can’t recall, was incredibly kind and helpful. Our room was lovely, well-appointed and clean.

The only suggestion we have is to vary the breakfast options a bit. From the website, we were under the impression there would be eggs and different items each day. But what we received was very good! I do wish the riad was more centrally located, but it was also nice that it was peaceful.

A very personalised experience, Marwaane and Ismael are very accommodating and make you feel at home. They are very humble and are willing to help with anything you need, be it information or advice. The accommodation itself is amazing. From the outside you may be wondering where am I.... from the inside you realise it's heaven. Breakfast was excellent, the beds like sleeping on a cloud. A very safe and secure riad.

I didn't like the fact I was there for a short period of time. I wish I could have stayed longer.

We stayed at The Grand Riad and Spa for 3 nights to celebrate my wife’s birthday, and it was amazing. The staff went above and beyond to make it special, and the place itself is beautiful. Great service and a perfect spot for a memorable stay. Highly recommend!

Everyone is super super friendly, always happy to help you with a big smile and correct advice!

Impossible to rinse my hair in the shower :-( The water pressure in the shower is way too low; the handheld showerhead produced only a weak stream, making washing my hair nearly impossible. Also the wifi signal is rather weak, resulting in slow/unstable internet.

Very good breakfast with a variety of yoghurt, fruit, bread and omelette. Very good coffee and tea. Ghizlane and her colleagues were sensationally good with extraordinary service and friendliness. Food in general was very good but the most striking part was all the attention and service given to our questions and needs. No ask was too small and we were serviced with transportation, dinner bookings, hotel bookings etc etc. The team organized a surprise celebration for our birthday jubilar with beautiful decorations, cakes and songs. Very mch appreciated. We were all very happy and will certainly be back at the Grand Riad at our next visit to Marrakesh. Thank you Ghizlane and staff

The Grand Riad is a beautiful, calm spot amidst the hustle and bustle of the Medina. Perfectly located for strolling deep into the alleyways of the Medina and Soul, as well as walking to the restaurants and Jardin Majorelle in Gueliz. Ghizlane and the team are absolutely wonderful and cannot do enough to make your stay as comfortable as possible, as well as being superb concierges for organising taxis and tours. Having mint tea served to us on the sunny roof terrace after a day out was delightful! Food and wine were also excellent!

Being an absolute coffee addict, I'd have loved the opportunity to make a coffee in the room before breakfast but there was plenty on offer at breakfast!

We thoroughly enjoyed our stay at this accommodation. It is a beautiful riad, well located from the city centre. Safe neighborhood in between the locals. You're able to swim downstairs and sunbathe upstairs. Proper hygiene, the room and all the communal places were spotless. Not only the riad left a good impression but the staff made the stay much more amazing. We cannot thank the staff enough for all the tips and care! We recommend this riad. Shokran!

The wifi connection was sometimes weak.

The staff were amazing. They couldn't do enough to help. Even brought us a packet of cards to play with one evening when we were having drinks on the roof terrace. The Riad was beautifully restored. So clean and tidy. Breakfast included fresh orange juice, tea or coffee, home cooked pancakes, homemade yogurt with fruit and a selection of preserves.

The bathroom was a little small compared to the size of the bedroom.

Beautiful Riad, very clean, quiet, excellent staff members.

Nothing.

Stylish Riad, Great Service by very nice people

We met amazing stuff The Massage (even though it was in another place) The decorations

The room was kinda simple The window in the bathroom (next to the toilet) is next to the hallway, and everyone can see inside. We had to block it with toilet paper

The staff went out of their way to make our stay comfortable and pleasant. The Riad is located near the edge of the Medina, in a quiet side street and has great rooms. Dinner or lunch options are available and are delicious - if very large portions! We had a great stay and can highly recommend this for a trip to Marrakesh

I have nothing to comment on this. WE just had an exceptionally nice stay here.

Clean, spacious, staff were helpful and friendly.

I preferred other areas of Marrakech but thats just personal choice