Reviews of Riad Utopia Suites And Spa

Staff, location, breakfast

The place was amazing and the staff were always here to answer any questions and requests

Beautiful property, even if the Riad is in the middle of the city it was really calm and peaceful

Bright, clean, quiet, very charming and helpful staff. The pool is very clean. The room was really nice and spacious and clean. Very spacious bathroom. The decor is contemporary Morrocan.

The bed was a little too firm for my liking (but that´s just my preference). The roof terrace was nice, but the shower didn’t work very well. It would be nice to have a fridge in the room.

Breakfast was a lovely selection of fruit, yoghurt, omelette, fresh breads/pastries etc served to the table. the staff were extremely welcoming and helpful. We arrived early evening and the owner helped us get a table reservation, which was so helpful. The Riad is down a very small alleyway and you wonder where you are going to but once inside its like an oasis of calm. The accommodation is on the edge of the medina and Souk but is very quiet and peaceful. The rooms are spacious, air conditioned and very comfortable and clean.

It was quite a high sided bath and difficult to get in and out to shower, personally I would have preferred a separate shower but it wasn't a massive issue.

The staff here are what makes it so wonderful, their friendliness, how hard they work to make your stay perfect. The riad itself is tucked at the end of a tight and quite smelly alley but once you step inside it is so peaceful, serene and you're transported to a little haven. The rooftop is a gorgeous and quiet sun trap. Breakfast is lovely, plentiful and served with a smile and a great start to the day. We had an evening meal which was beautiful! Overall they couldn't be more helpful and made our time in morocco great.

The drains were a little smelly BUT I think that's a morrocco thing not a riad utopia thing! The pool is cold and id say more for show than using!

Clean comfortable and relaxing. Nice to retreat to this quiet Zen like environment after the craziness of Marrakesh. Lovely staff. Very helpful.

Would have liked tea/coffee making facilities in room.

I went with my family and what we liked most were the wonderful interiors and the breakfast, tasty and rich. In addition we really felt at home thanks to the hospitality of the staff.

Awesome experience! Great staff, great breakfast, grest everything! Thank you for everything!

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Calm and relaxing atmosphere. Breakfast was great and the staff very gentle at all times.

Nothing

The breakfast was awsome. The staff so very kind and helpful The location was very good as very near a parking area to meet our drivers or take taxis

Absolutely nothing

The hotel was fantastic. The staff was very attentive and kind, the facilities were super clean. The design of the hotel and rooms is quite elegant. The hotel is around 15 minutes away from the main square (Jemaa el-Fnaa) and the way there is through the Souk so it is quite a nice walk. The hotel is super quiet and cozy, like an oasis. Breakfast was fantastic, it included eggs (which many hotels don't include) and a great fruit bowl with yogurt and oats on the side.

I wouldn't say it's a dealbreaker, but the room itself is smaller than what appears on the photos.

Location was perfect. Hotel staff were exceptional and very helpful. The hotel was beautiful and the room was very comfortable. We had dinner very nice and breakfast was exceptional. We would stay again.

Breakfast had a good variety. And the times served were convenient. Upon check in the concierge sits you down and goes through a map of Marrakech and highlights destinations. It is so helpful and thoughtful. The road was beautiful and quiet. It’s a bit hidden for first time arrival, so I would recommend getting the airport transfer through them. But when you leave you can easily find a taxi.

The personnel at the Riad are very friendly and helpful, especially Ayoub and Mohmad. The breakfast is also very well prepared and composed. The hammam and massage experience is wonderful.

Mohammed was an excellent host and made us feel very welcome. Facilities were very clean

Wifi connection was not the best

Our stay at the Riad was nothing short of amazing! We were greeted with warmth and kindness from the moment we arrived, and every staff member was great. However, one person in particular who made our stay unforgettable was Ayoub; indeed, his attentiveness stood out—he welcomed us, took the time to explain everything about the surroundings, answered our questions, and even provided excellent restaurant recommendations, which were incredible! He was always ready to help with a smile and an AMAZING amount of positive energy, and we felt that Ayoub was a big part of our experience. The riad itself was beautiful and impeccably clean. Our room was spotless every day, and the place's ambience was filled with a wonderful scent (I even asked the staff, haha). The bed sheets were freshly ironed daily (I met true happiness), and the mattress was extremely comfortable. The breakfast was simply outstanding. Every morning was a great experience; you could tell the cooks knew exactly what they were doing! We even had dinner on two occasions, as we were exhausted from full-day hikes, and I must say, the meals were just as exceptional as any restaurant outside the Riad—very traditional, and thoughtfully put together. The location was also perfect—just a short walk from the main meeting point for most tours in the Medina. It was incredibly convenient and saved us time when heading out for excursions very early in the morning.

N/A. Overall, there’s nothing negative to say about our experience.

Location was great and the staff were super friendly and helpful. The hamman was excellent.

The property is punching above its weight based on the price. Over priced on the suits, would have expected more, as the facilities were the same as a standard room. No tea coffee facilities, only 1 bottle of water for the whole stay, no slippers with the bathrobes (disappointing when having to go to the Hammam in trainers). The safe in the room was broken and the flat screen tv did not work due to poor internet strength, cables dangling not a good look. Locks on the doors need to be replaced with a proper handle and need somewhere to put a do not disturb sign.