Recensioni su Hôtel de Paris Monte-Carlo 5 stelle

Dear Guest, Thank you for your valuable feedback. We are truly sorry to hear that your stay has not met your expectations. Please accept our sincere apologies for the discomfort caused by the overly strong air conditioning, the inconvenient bathroom layout, and the ongoing work taking place this morning. This is certainly not the experience we strive to offer our guests. We fully understand how these issues may have affected your comfort, and we deeply regret any disturbance caused. Your comments have been shared with the relevant teams so that immediate improvements can be considered where possible. Despite this, we do hope having an opportunity to welcome you back to the Hotel de Paris Monte-Carlo to make things right. Best regards, Olga / Duty Manager

Dear Guest, Thank you for your valuable feedback. We are truly sorry to hear that your stay has not met your expectations. Please accept our sincere apologies for the discomfort caused by the overly strong air conditioning, the inconvenie… Mostra altro

Gentile signor Piergiorgio, La ringraziamo per aver dedicato il suo tempo a condividere la sue impressioni e la sua esperienza all' Hôtel de Paris Monte-Carlo. Siamo sinceramente dispiaciuti di leggere che non siamo riusciti a soddisfare le sue aspettative in termini di servizio, e ce ne scusiamo. Il nostro obiettivo quotidiano é concentrato sulla soddisfazione dei nostri clienti, e tutti i nostri sforzi sono indirizzati nell'anticipare i loro bisogni al più alto livello possibile del risultato. Per questa ragione, saremmo davvero lieti di condividere i dettagli del suo soggiorno, nell'ottica di continuare nel nostro processo di miglioramento continuo. Se lo desidera, rimaniamo a sua completa disposizione all'indirizzo c.zanella@sbm.mc. Ci piacerebbe inoltre avere una nuova opportunità di ospitarla per farle vivere momenti indimenticabili, che l'accompagneranno per lungo tempo. Al piacere del nostro prossimo contatto, ci auguriamo di darle presto nuovamente il benvenuto all'Hotel de Paris. Cinzia Zanella Quality & People Development Manager

Gentile signor Piergiorgio, La ringraziamo per aver dedicato il suo tempo a condividere la sue impressioni e la sua esperienza all' Hôtel de Paris Monte-Carlo. Siamo sinceramente dispiaciuti di leggere che non siamo riusciti a soddisf… Mostra altro

Dear Guest, We appreciate your feedback regarding the overall ambiance and services provided at the Hotel de Paris Monte-Carlo during your stay. It's great to hear that the operational staff demonstrated extreme professionalism and courtesy. However, we regret to learn about your disappointing experience at the restaurant Le Grill. Your observations about the confusing menu and the extended wait time for the first course are duly noted. These concerns will be shared with the management to address and improve the dining experience. Thank you for sharing your impressions, and we hope to have the opportunity to welcome you back to the Hotel de Paris Monte-Carlo and better meet your expectations in the future. Kind regards, Olga / Duty Manager

Dear Guest, We appreciate your feedback regarding the overall ambiance and services provided at the Hotel de Paris Monte-Carlo during your stay. It's great to hear that the operational staff demonstrated extreme professionalism and cou… Mostra altro

Dear Guest, We appreciate your feedback about the location and the spacious, beautiful rooms. It's unfortunate to hear about the issues you faced with the air conditioning and the subsequent room change. We understand how inconvenient it can be when belongings are forgotten during such transitions. Additionally, the misinformation about your lost item is disappointing. Your perspective on the hotel's value in relation to the price and the dissatisfaction with the breakfast buffet is duly noted. It seems like there were several aspects that fell short of your expectations. It's essential for us to address these concerns to enhance the overall guest experience. Thank you for sharing your experience, and we hope your future stays are more enjoyable. Kind regards, Olga / Duty Manager

Dear Guest, We appreciate your feedback about the location and the spacious, beautiful rooms. It's unfortunate to hear about the issues you faced with the air conditioning and the subsequent room change. We understand how inconvenient i… Mostra altro