Reviews of Bella Donna Hotel 3 stars
Bucuresti Str.9, MD 2001 Chişinău, Moldova
Loading
Guests also reviewed these properties:
Kals am Großglockner, Austria
Ypres, Belgium
Terras de Bouro, Portugal
Estoril, Portugal
Istanbul, Turkey
Kahana, United States
Nairobi, Kenya
Brussels, Belgium
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery clean room, comfy bed and pleasant surprise was I got room with balcony :) aircondition worked, big plus from me!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat staff the are friendly, helpful and wonderful, the amazing location very close to town centre.
N/A
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewGood location and 24/7 reception
It stinks old
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe only thing I would like to mention is the polite staff. Everything else did not correspond to what was advertised on this website
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewNo soap in bathroom
Bathroom too old
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewNice hotel for good price.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe location
Very dirty, the carpet, the bed cover, the windows, the bathroom. Nothing like the photos. Everything dusty and dirty. They did not accept our request to refund our money, we had to move and to pay for another hotel. The building looked very unsafe, especialy the stairs. The staff did not care about our complaint and said to handle it with booking. Booking said to talk to the hotel.
We're truly sorry your experience was not a positive one. Please know that we take all feedback seriously and will do our best to address the issues you’ve raised.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe room was clean and neat. Value for money considering that I booked the hotel right after arrival. It is not as bad as the reviews make it to be.
Please do not expect them to clean the room daily, empty the bins or replace toilet paper. Limited support at reception.
Thank you for your review and the time you took to share it! We’re glad you had a good stay and we’ll definitely consider your suggestions to improve in the future.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewExcellent location. Clean room and very comfortable bed
Thank you for your generous appreciation! We’re glad you felt comfortable with us and we’d be delighted to welcome you back anytime.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewGood
Thank you for your generous appreciation! We’re glad you felt comfortable with us and we’d be delighted to welcome you back anytime.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewGood
Nothing
Thank you for your generous appreciation! We’re glad you felt comfortable with us and we’d be delighted to welcome you back anytime.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewGood
Good
Thank you for your review and the time you took to share it!
Reviewed: 22 May 2025 · Stayed in May 2025
Verified review