Reviews of BERDS Hotel Chisinau - MGallery Collection 5 stars
Cantemir Boulevard 12, 2001 Chişinău, Moldova
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewIt was very clean but nothing special. Staffs were a bit snobbish and very little choices at breakfast. I probably will not stay again this hotel.
Location was very inconvenient to go anywhere.
Dear Motomi, Thank you for sharing your feedback with us. We will carefully review the points you've mentionted and take steps to improve our service accordingly. Warm regards, BERDS Team
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewRoom size, ceiling height, cookies on the desk, shower gel, wardrobe, towels AND THE BED, pillows of different fluffiness, I will definitely stay here again when I come back
Nothing
Dear Mr. Stefan, Thank you for your kind appreciation. We are looking forward to meeting you again at BERD'S Chisinau MGallery Hotel. Warm regards, BERD'S Team
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewService was friendly. Room was spacious and comfortable!
Location is a bit far from the center. Close to a shopping mall however. Also temperature in the room was difficult to control.
Dear David, Dear David, Thank you so much for your kind words. We're delighted to hear that you enjoyed your stay with us. It would be our pleasure to welcome you back anytime. We look forward to hosting you again at BERD'S Chisinau MGallery Hotel Collection! Warm regards, BERD'S Team
Dear David, Dear David, Thank you so much for your kind words. We're delighted to hear that you enjoyed your stay with us. It would be our pleasure to welcome you back anytime. We look forward to hosting you again at BERD'S Chisinau… Show more
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewEverything there is at a high level, including spa and restaurant.In my opinion Berd's hotel perfectly represents impeccable Moldova's hospitality that is one hardly to be equalized somewhere else in Europe nowadays!
one remark: I think the breakfast should be richer, especially when you are staying more than 3 days. an additional paid menu can be, but inserting in it fried eggs or poridge consider an oversight.
Dear Mr. Penteleychuk, Thank you so much for your kind words and positive feedback! We are happy to hear that you enjoyed your stay with us. We truly appreciate your suggestions regarding the breakfast options, and we’re excited to let you know that we’ll be updating our breakfast menu soon. We’ll make sure to incorporate your preferences to make it even better for your next visit. Looking forward to welcoming you back! Warm regards, BERD'S Team
Dear Mr. Penteleychuk, Thank you so much for your kind words and positive feedback! We are happy to hear that you enjoyed your stay with us. We truly appreciate your suggestions regarding the breakfast options, and we’re excited to let you… Show more
Reviewed: 11 February 2025 · Stayed in January 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewReviewed: 9 November 2024 · Stayed in November 2024
Verified reviewAll staff members were extremely helpful and friendly. Comfortable clean and big room with all necessary amenities and toiletries. Delicious food in the restaurant and bar. Perfect location.
Not a thing I didn’t like
Dear Anastasiia, thank you for your kind appreciation. We would be happy to accommodate you again in BERD'S Chisinau MGallery Hotel Collection! Warm regards, Front Office
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewReviewed: 16 October 2024 · Stayed in October 2024
Verified reviewThis hotel is quite nice and the rooms are very comfortable, but overall I think it is way overpriced for what it is. Furthermore every light in the room turned on three times over the night waking us up and having to be turned off manually. I let the staff at reception know, and while they thanked me for letting them know, they didn't really apologise, or seem that concerned that our night was so disturbed.
Thank you for sharing your feedback. We're glad to hear you found the hotel nice and the rooms comfortable. However, we sincerely apologize for the disturbances you experienced with the lights and the lack of a more responsive reaction from our staff. Your comfort is important to us, and we take your concerns seriously. We'll address these issues with our team to ensure a better experience for our guests in the future. Thank you for bringing this to our attention. Warm regards, Front Office Team
Thank you for sharing your feedback. We're glad to hear you found the hotel nice and the rooms comfortable. However, we sincerely apologize for the disturbances you experienced with the lights and the lack of a more responsive reaction … Show more
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewReviewed: 20 September 2024 · Stayed in September 2024
Verified reviewVery courteous, professional, and respectful staff, starting with the valet, receptionist, spa and restaurant staff. They all truly made it feel like an amazing personalized experience.
Dear Tatiana, thank you for your kind appreciation, it is really important to us to know that your stay was comfortable and you enjoyed everything. Looking forward to meet you again at BERD'S MGallery Hotel Collection! Warm regards, Front Office Team
Dear Tatiana, thank you for your kind appreciation, it is really important to us to know that your stay was comfortable and you enjoyed everything. Looking forward to meet you again at BERD'S MGallery Hotel Collection! Warm regards, Fro… Show more
Reviewed: 4 September 2024 · Stayed in August 2024
Verified reviewReviewed: 31 August 2024 · Stayed in August 2024
Verified reviewMissing teeth brushes and no any TV channels.
Dear Olga, thank you for your stay and review at BERD'S Chisinau MGallery Hotel Collection. We kindly inform you that you can access TV channels by accessing the application TVOTT on TV, and a toothbrush is provided upon your request. Please feel free to contact the front desk for assistance, we are at your disposal and happy to assist you with any request. We hope to meet you again at BERD'S Chisinau MGallery Hotel Collection. Warm regards, Front Office Team
Dear Olga, thank you for your stay and review at BERD'S Chisinau MGallery Hotel Collection. We kindly inform you that you can access TV channels by accessing the application TVOTT on TV, and a toothbrush is provided upon your request. P… Show more
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewNice hotel, nice salon/spa, nice staff (hairdresser L. especially)
Dear Anca, thank you for a positive review, we are very pleased that you enjoyed the services in our hotel. Looking forward to meet you again at BERD'S MGallery Hotel Collection! Warm regards, Front Office Team
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewLoved everything. Very high quality of everything
Some of the staff could smile or personalize a bit more.
Dear Bert, Thank you for your kind appreciation, it is really important to us to know that your stay was comfortable and you enjoyed everything. We will take under consideration your mentions about smiling, because we are willing to improve our services to all our guests. Looking forward to meet you again at BERD'S MGallery Hotel Collection! Warm regards, Front Office Team
Dear Bert, Thank you for your kind appreciation, it is really important to us to know that your stay was comfortable and you enjoyed everything. We will take under consideration your mentions about smiling, because we are willing to improve… Show more
Reviewed: 8 August 2024 · Stayed in August 2024
Verified reviewIt's my second time here, I like this hotel.
Location not really center.
Dear Alina..Thank you for your kind appreciation we are happy you enjoyed our hotel services. We look forward to meeting you again at BERD'S MGallery Hotel Collection! Warm regards, Front Office Team