Reviews of Regency Hotel 4 stars
Sfatul Ţării Street 17, MD2012 Chişinău, Moldova
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI burned many calories by using stairs thanks to extremely slow elevator.
For such price, quality of servise,treatment and opportunities are horrible. There is no enough food on breakfsst. They are gathering foods before breakfast time ended. And communication of reception is extremely cold. And I do not recommemd this hotel.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewDoes not look like the pictures shown of the booking.com Staff were not very helpful.
Very clean, nice breakfast. Good restaurants near by.
Good day dear Terrance! We regret about your public message here but the rooms that we have are exactly as those you see when you book the room the booking.com web site. We have the budget rooms in classic style and we have more modern styled rooms. The choice is of our Guest! Please look more carefully next time you book, because saying about the hotel that is misleading is not fair and nice at all. Thank you for staying with us and we are glad you liked our service after all!
Good day dear Terrance! We regret about your public message here but the rooms that we have are exactly as those you see when you book the room the booking.com web site. We have the budget rooms in classic style and we have more modern styl… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWell maintained facilities and proper breakfast
Dear Alona, Thank you for your valuable feedback. We truly appreciate you taking the time to share your experience. Please rest assured that we will carefully review the aspects you mentioned and take the necessary steps to improve our services. We look forward to the opportunity of welcoming you back in the near future. Best Regards, Regency Hotel staff!
Dear Alona, Thank you for your valuable feedback. We truly appreciate you taking the time to share your experience. Please rest assured that we will carefully review the aspects you mentioned and take the necessary steps to improve our ser… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe breakfast area was very nice with a good selection. I was able to borrow a kettle for my room from the front desk.
Dear Courtney, thank you for your rate and comments! We really appreciate you positive feedback and it will be a pleasure for us to arrange your stay again. Best Regards, Regency Hotel staff!
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified revieweveryone at the hotel was friendly & helpful. the room was clean & airy. great location, a short walk to the sights & sounds, but in a quiet district with plenty of cool cafes, bars etc
Dear David, Thank you very much for your kind words and positive feedback. It was a pleasure to have you as our guest, and we would be delighted to welcome you back for another memorable stay. Our team is committed to creating a warm and pleasant atmosphere for every visit. With sincere regards, The Regency Hotel Team
Dear David, Thank you very much for your kind words and positive feedback. It was a pleasure to have you as our guest, and we would be delighted to welcome you back for another memorable stay. Our team is committed to creating a warm and … Show more
Reviewed: 14 June 2025 · Stayed in April 2025
Verified reviewVery dated hotel. Good for Chisinau, but not really up to the standards of modern hotels for travellers.
Dear Ian, we sincerely thank you for your rating and the feedback you provided – we truly appreciate your opinion, as it is essential for improving our services. Our hotel team will continue to make every effort to raise our standards and offer our guests the most pleasant experience possible. We would be delighted to welcome you back and show you the progress we have made, with the goal of providing a stay that fully meets your expectations. Best Regards, Regency Hotel team!
Dear Ian, we sincerely thank you for your rating and the feedback you provided – we truly appreciate your opinion, as it is essential for improving our services. Our hotel team will continue to make every effort to raise our standards and … Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewClean, close to city centre and a good variety of breakfast
Dear , Thank you sincerely for your kind words and appreciation. It would be our great pleasure to welcome you back to our hotel. With warm regards, The Regency Hotel Team.
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 May 2025 · Stayed in April 2025
Verified reviewMy room request was fulfilled, as confirmed by the hotel in advance. The staff were friendly and service-minded. The hotel is located in one of Chișinău’s cozier neighborhoods, just two blocks from Stephen the Great Central Park. The room was pleasantly quiet, featured a mini fridge and safe, and offered a nice city view.
Despite daytime temperatures reaching 26°C, the air conditioning failed to cool the room. I reported the issue twice, and while a janitor was sent, the problem wasn’t resolved. Fortunately, the cooler night air allowed me to sleep well with the window open, though the room remained uncomfortably hot during the day, so I avoided spending time there.
Dear Mr. Johan, thank you for your review and valuable feedback. We are pleased to hear that you were satisfied with the services provided by our hotel and our team. We sincerely regret the inconvenience caused by the air conditioning issue and assure you that we will take all necessary measures to prevent such situations from occurring in the future. We sincerely hope to have the opportunity to host you again in the near future. Best Regards, Regency Hotel staff!
Dear Mr. Johan, thank you for your review and valuable feedback. We are pleased to hear that you were satisfied with the services provided by our hotel and our team. We sincerely regret the inconvenience caused by the air conditioning issue… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewGreat location just two minutes from heart of city center and great parks. Lovely breakfast was included.
Dear Vladimir, thank you for your rate and kind comments! Our team will be so happy to arrange your stay again in our hotel. Best Regards, Regency Hotel team!
Reviewed: 7 May 2025 · Stayed in April 2025
Verified reviewThe room was clean (however set up for 1 guest instead of 2, but was quickly fixed after mentioned), and the staff was very pleasant and accommodating.
All the furniture in the room is really old. Clean, but so needs to be replaced with new. The walls are quite thin and we could hear the neighbors snoring! which was extremely annoying and not letting us fall asleep… The breakfast selection was alright but the quality leaves more to be desired: cold cuts were not fresh and looked like were cut yesterday, hot food under cover - barely warm and even cold.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
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