Reviews of Hotel Villa Natali 3 stars
Sfatul Tarii Street 15, MD 2012 Chişinău, Moldova
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBoth the location, room and the staff were great. No problem with checking out early.
The wifi in the room was extremely slow.
Thank you very much for your review! We are glad to hear that you enjoyed your stay with us. We hope to welcome you again soon, and wish you all the best!
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewlocation
sheets on bed too small
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewBreakfast isn't every day. I never figured it out, but for me it didn't matter. I can eat a pastry or protein bar and be happy with that.
Upgrade the doors. They have the old-timey metal keys that you have to turn 360 degrees.
Hello. We would like to inform you that regarding breakfast you were informed at the reception that it is paid additionally, upon request, because it is not included in your reservation. The information that breakfast does not take place is wrong and the reception did not communicate this fact. We are sorry for the misunderstanding. Regarding the key to the room door, it is new, installed 1 day before your arrival, which does not prevent the door from being closed and opened. Thank you for the review, we hope that other aspects made your stay pleasant. We look forward to seeing you, you are welcome!
Hello. We would like to inform you that regarding breakfast you were informed at the reception that it is paid additionally, upon request, because it is not included in your reservation. The information that breakfast does not take place is… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewPerfect location
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Thank you very much for your review! We are glad to hear that you enjoyed your stay with us. We hope to welcome you again soon, and wish you all the best!
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe hotel is in a great spot. Walking distance of all the main highlights. Room was comfortable. Shower was hot.
Carpets in the reception and common areas are tired and stained.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewRoom clean and tidy
Room was across the road and not in the hotel
Hello, thank you for your review. Indeed, the hotel has 2 buildings, but you received exactly the econom single room that you reserved in the second block of the hotel. Usually our guests choose this block because it has an elevator, and where the reception is, we don't have. We are sorry that this fact created inconveniences for you, surely the next stay will be more pleasant, we are waiting for you!
Hello, thank you for your review. Indeed, the hotel has 2 buildings, but you received exactly the econom single room that you reserved in the second block of the hotel. Usually our guests choose this block because it has an elevator, and wh… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewIt's a comfortable place, with a nice friendly personnel. We stayed with 2 children in a big suite for a reasonable price. We recommend this place.
Thank you very much for your review! We are glad to hear that you enjoyed your stay with us. We hope to welcome you again soon, and wish you all the best!
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewLocation was great and rooms were very spacious and clean.
Aircon did not work at all during our whole stay, so it was very difficult to sleep at night. Also, rooms did not have essential items our family was used to, such as a kettle, iron, shampoo and conditioner.
Thank you for your feedback and for choosing to stay with us. We are sorry to hear that your experience was not entirely satisfactory. Please note that any requests or issues can be addressed directly to the reception - our team is always available and happy to assist you with anything you may need, such as extra towels, temperature adjustments or other amenities. Regarding the room amenities, the description available at the time of booking clearly reflects what is included. Coffee and tea making facilities are not listed among the in-room amenities. Additionally, the air conditioning system can be adjusted by the guests, and if the temperature had been uncomfortable, our staff could have promptly helped if they had been informed. Regarding breakfast, it is not included in your reservation, but upon check-in you were informed that you can add it for an additional price. We sincerely appreciate your feedback as it helps us improve our services. We hope you will consider staying with us again in the future so that we can provide you with a more enjoyable experience.
Thank you for your feedback and for choosing to stay with us. We are sorry to hear that your experience was not entirely satisfactory. Please note that any requests or issues can be addressed directly to the reception - our team is always a… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewNice and clean hotel room located within walking distance from the centre of Chisinau (10 minutes walk). Recently renovated, and although it is small in size it is perfect for 1 person. It has Air Condition, good WiFi, TV and a small refrigerator. Very polite and helpful hotel personnel.
I did not find anything I disliked about the room.
Thank you very much for your review! We are glad to hear that you enjoyed your stay with us. We hope to welcome you again soon, and wish you all the best!
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewNice and clean hotel room located within walking distance from the centre of Chisinau (10 minutes walk). Recently renovated, and although it is small in size it is perfect for 1 person. It has Air Condition, good WiFi, TV and a small refrigerator. Very polite and helpful hotel personnel.
I did not find anything I disliked about the room.
Thank you very much for your review! We are glad to hear that you enjoyed your stay with us. We hope to welcome you again soon, and wish you all the best!
Reviewed: 23 June 2025 · Stayed in June 2025
Verified review+ Good location, close to both city centre and parks + Great value for money + Kind and helpful staff
Thank you very much for your review! We are glad to hear that you enjoyed your stay with us. We hope to welcome you again soon, and wish you all the best!
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewlocation; cleanliness; staff was fine; open all hours of the day.
i got eaten up by mosquitoes! that was not a pleasant experience. The bed was okay, not great.
Thank you for your review, dear guest! We are very sorry that you did not communicate with us at the reception - we would have done our best to find a suitable alternative and make your stay more comfortable. We hope to have the pleasure of welcoming you again and providing you with an even better experience next time!
Thank you for your review, dear guest! We are very sorry that you did not communicate with us at the reception - we would have done our best to find a suitable alternative and make your stay more comfortable. We hope to have the pleasure of… Show more