9.2

Reviews of VisPas Hotel 4 stars

Lapusneanu Str.26, MD 2004 Chişinău, Moldova

  • Shahrukh

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Roman

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    I spent 4 days with my daughter at the hotel. If I start from the beginning. Parking problem. Unfortunately, no one will provide you with a parking space, so you are dependent on random parking on the street. Sometimes it is a problem. Unfortunately, most of the receptionists do not speak English very well and it is difficult to communicate with them. No one explained anything to us upon arrival or pointed out anything. The room is clean and very nice and spacious. What I can really appreciate is the cleaning. Breakfast was very weak at the beginning. It had to be ordered from the menu card. The next days breakfast was Swedish style. For me, breakfast was weak. I would expect much more from a four-star hotel. The biggest problem of the hotel is their evening music events, which end well after 10 pm. They are so annoying that you cannot sleep at all. I had to really insist several times that they do something about the situation. In the end, we got 2 rooms so that I could sleep in another part of the hotel. However, the last day was a total fiasco. They had an event in the hotel somewhere on the ground floor, the noise was so loud that the whole hotel shook. I was about to call the police, they turned the music down. I even spoke to the manager and as an apology we got a basket of fruit. But the hotel is absolutely considerate of the guests who sleep in the hotel before mass events, which probably bring them more money. If you want silence to sleep, avoid the hotel. We will never, ever come to that hotel again.

    I spent 4 days with my daughter at the hotel. If I start from the beginning. Parking problem. Unfortunately, no one will provide you with a parking space, so you are dependent on random parking on the street. Sometimes it is a problem. Unfortunately, most of the receptionists do not speak English very well and it is difficult to communicate with them. No one explained anything to us upon arrival or pointed out anything. The room is clean and very nice and spacious. What I can really appreciate is the cleaning. Breakfast was very weak at the beginning. It had to be ordered from the menu card. The next days breakfast was Swedish style. For me, breakfast was weak. I would expect much more from a four-star hotel. The biggest problem of the hotel is their evening music events, which end well after 10 pm. They are so annoying that you cannot sleep at all. I had to really insist several times that they do something about the situation. In the end, we got 2 rooms so that I could sleep in another part of the hotel. However, the last day was a total fiasco. They had an event in the hotel somewhere on the ground floor, the noise was so loud that the whole hotel shook. I was about to call the police, they turned the music down. I even spoke to the manager and as an apology we got a basket of fruit. But the hotel is absolutely considerate of the guests who sleep in the hotel before mass events, which probably bring them more money. If you want silence to sleep, avoid the hotel. We will never, ever come to that hotel again.

    Property response:

    Thank you very much for your message . We are sorry for the situation you encountered due to the noise at the events . We always try to do our best to make you feel as comfortable as possible . We asked you what we could add to the breakfast to make it better for you. We proposed definitely to change the room to a quite one , but you refused , because you wanted us to offer you a free room to stay alone without your daughter , and we offered you the room just to spend the night alone. There were days without noise but you still asked for another room . Maybe not the noise was the problem ? but you wanted two different rooms ? The girls at the reception always spoke in the language you understood better , you spoke Russian and English , because you didn't speak English well . We wanted always to solve all the problems that arose .

    Thank you very much for your message . We are sorry for the situation you encountered due to the noise at the events . We always try to do our best to make you feel as comfortable as possible . We asked you what we could add to the breakf… Show more

    VisPas Hotel
    12 July 2025
  • Jorge

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review
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  • Karina

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review
  • Anzhelika

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review
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  • Alfredo

    Reviewed: 8 May 2025 · Stayed in May 2025

    Verified review

    Was very clean, staff friendly, good location near center of Chisinau.

    Heating missing, we have had 21 degrees in the room. Also breakfast wasn’t so diverse.

    Property response:

    Thank you for your message. We try to be better with every your review. Best Regards, VisPas Team!

    VisPas Hotel
    8 May 2025
  • 7.0 Good
    Emre

    Reviewed: 3 May 2025 · Stayed in May 2025

    Verified review

    Nice looking rooms with poor isolation

    if your room is facing to the backyard where is the terrace is, then you will most likely have problem when you want to sleep. You will hear all the noises.

    Property response:

    Thank you very much for your message. We are sorry for the situation you encountered due to the noise at the events. Next time we will provide the service at a higher level. We look forward to seeing you!

    VisPas Hotel
    8 May 2025
  • Ivan

    Reviewed: 16 April 2025 · Stayed in April 2025

    Verified review
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  • Mihai

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review
  • Marin

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review
  • Marin

    Reviewed: 14 April 2025 · Stayed in April 2025

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  • George

    Reviewed: 3 April 2025 · Stayed in February 2025

    Verified review
  • Ivan

    Reviewed: 26 March 2025 · Stayed in January 2025

    Verified review
  • Gavriliu

    Reviewed: 19 March 2025 · Stayed in March 2025

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  • Tiberiu

    Reviewed: 13 March 2025 · Stayed in March 2025

    Verified review

    Location is perfect and staff are very nice

    Breakfast is a bit poor.

    Property response:

    Thank you for your review, ! We will try to do our best! With Regards, VisPas Team

    VisPas Hotel
    14 March 2025
  • Solis

    Reviewed: 4 March 2025 · Stayed in February 2025

    Verified review

    Cleanliness and room

    Nothing

  • Dominik

    Reviewed: 4 March 2025 · Stayed in March 2025

    Verified review
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  • Juan

    Reviewed: 31 January 2025 · Stayed in January 2025

    Verified review
  • Silivestru

    Reviewed: 24 December 2024 · Stayed in December 2024

    Verified review

    All

    Nothing

    Property response:

    Thank you for your review, very appreciate! We are waiting for you again in our hotel! With Regards, VisPas Team!

    VisPas Hotel
    3 January 2025
  • Gregory

    Reviewed: 23 December 2024 · Stayed in December 2024

    Verified review

    The room was nice, plenty of room by American standards. Comfortable bed and very nice bathroom.

    They had banquets each night with very loud music, fireworks and intoxicated people chanting and yelling until after midnight. They didn’t warn their guests or have any options for a quieter room.

    Property response:

    Thank you very much for your message. We are sorry for the situation you encountered due to the noise at the events. And we were going to help you to change your room if you was to contact the reception desk how did we help you with the early check-in. We always try to do our best to make you feel as comfortable as possible. Next time we will provide the service at a higher level. We look forward to seeing you!

    Thank you very much for your message. We are sorry for the situation you encountered due to the noise at the events. And we were going to help you to change your room if you was to contact the reception desk how did we help you with the ear… Show more

    VisPas Hotel
    3 January 2025
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  • Stoyan

    Reviewed: 22 December 2024 · Stayed in December 2024

    Verified review
  • 7.0 Good
    Vladislav

    Reviewed: 7 December 2024 · Stayed in November 2024

    Verified review

    The breakfast offerings need significant improvement. The selection was limited, and the food lacked flavor and quality. I strongly recommend changing the menu, introducing local flavors, to provide a more enjoyable and satisfying experience for guests.

    Property response:

    Thank you for your review, ! We will try to do our best! With Regards, VisPas Team

    VisPas Hotel
    16 December 2024
  • Cosmin

    Reviewed: 27 November 2024 · Stayed in November 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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