Reviews of Exclusive Hotel 4 stars
Jadranski put BB, 85316 Budva, Montenegro
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewIt was far from the city center, so taking a taxi was a waste of money. Each room had a water heater, but the one in my room only worked for 6 to 7 minutes, which meant I had to finish my shower in that time 🤣. I also lost two hair ties in my room, which I had bought in Cyprus 😔. And the most important thing was that the safe didn’t work
Dear Guest, Thank you once again for sharing your thoughts with us. We would like to kindly point out that on every booking platform, the distance from our hotel to the city center is clearly stated — approximately 3 km — so that all guests can plan their stay accordingly. We’re sorry if this caused any inconvenience during your visit. Regarding the missing hair ties, please know that we take such matters very seriously. Our housekeeping team pays close attention to detail, and after a thorough check, nothing was found. We’re truly sorry that your items went missing, and we completely understand how frustrating that must have been. As a family-run property, we take great pride in maintaining a clean, safe, and welcoming environment for all our guests. Your comfort and trust are extremely important to us, and we do everything we can to ensure that every stay is a positive experience. We appreciate your feedback and hope to have the opportunity to welcome you again in the future. Warm regards, Hotel Exclusive
Dear Guest, Thank you once again for sharing your thoughts with us. We would like to kindly point out that on every booking platform, the distance from our hotel to the city center is clearly stated — approximately 3 km — so that all guests… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe hotel is perfectly situated, close to several beaches, closest beach is right across the street. 15 min walk to the wonderfull Sveti Stephan beach, and before arriving you pass by 3 amazing beaches! I personnaly loved the Queen's beach ( around 6 min walk from the hotel). The hotel is well maintained and very clean. The view is breath taking! The room facilities function properly ( eventhough the rooms is a bit small). The staff were very accomodating and are available all day till 11pm.
There is some sound isolation issues between rooms. It could ruin a good night sleep if there are some noisy people in the hotel. Windows are double glazed toward the road, still it's a busy road and there is some traffic noise. Breakfast could use some improvments: add more vegetables, add some sweet stuff like home made cake or pasteries. It would have been great if the hotel had a restaurant for lunch or dinner ( I think it's in progress)
Dear Rayane, Thank you for your kind and detailed review! We’re glad you enjoyed your stay, especially our location near the beaches, the beautiful views, and the cleanliness of the hotel. It’s great to hear that you liked Queen’s Beach and found our team helpful and available throughout the day. We appreciate your suggestions regarding sound isolation and breakfast variety. We’re always looking for ways to improve, and feedback like yours helps us grow. As you mentioned, our restaurant is in progress, and we’re excited to offer more dining options soon. We hope to welcome you again on your next visit to the area! Best regards, Exclusive hotel
Dear Rayane, Thank you for your kind and detailed review! We’re glad you enjoyed your stay, especially our location near the beaches, the beautiful views, and the cleanliness of the hotel. It’s great to hear that you liked Queen’s Beach an… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewbeautiful layout and perfect location. staff team, Maria and Angela were incredibly helpful both before and during our stay. highly recommend!
some noise from the road but we were keen for a sea view so that easily made up for a little noise
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBreakfast, parking, location, swimming pool, view from the room, short walk to one of many beaches nearby, hotel staff ready to help whenever needed. Bus station is also located in front of the hotel.
Dear Kresimir, Thank you so much for your kind words and detailed feedback! We're delighted to hear that you enjoyed our breakfast, convenient parking, and prime location near the beach. It's great to know you appreciated the view from your room, our swimming pool, and the helpfulness of our staff. We're also glad the nearby bus station made your stay even more comfortable. We hope to welcome you back again soon! Best regards, Exclusive hotel
Dear Kresimir, Thank you so much for your kind words and detailed feedback! We're delighted to hear that you enjoyed our breakfast, convenient parking, and prime location near the beach. It's great to know you appreciated the view … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe positive side was that the accommodation was clean and nicely presented, with a great location close to waterfront restaurants and within walking distance to the beach.
Unfortunately, we could barely sleep during our 3-night stay due to extreme street noise and very poor sound insulation — we also heard everything from neighboring rooms. Even in the upgraded apartment, the bed was even more uncomfortable and we still couldn’t sleep. The beds were extremely hard, almost like sleeping on the floor, and the pillows were strange and uncomfortable. After one particularly sleepless night, we were so tired that we tried to rest on sun loungers at the beach — just to recover. Not what you expect after paying over €500 for a hotel stay. We asked to change rooms early in our stay but were told it wasn’t possible. Later, staff falsely claimed we had declined the offer. We also weren’t told about the window shutter until the last day — and when we did try it, it made no difference at all. The noise was still overwhelming. When we raised our concerns, management blamed us for not checking that the hotel is located next to a road — which felt very unprofessional and dismissive. We asked for a refund for at least one night due to the lack of sleep and how it affected our ability to enjoy our holiday — but this was denied. Sadly, we left Budva feeling exhausted rather than rested. The hotel should invest in proper soundproofing and take better care of their guests.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewLocation
Rooms not soundproofed and they are very small compared to the pictures. Not enough storage space, fridge jammed with drinks for which had to pay extra, not given basic amenities like drinking water, weigh scale and duvet. Bed linen was not changed every day. Was disturbed twice at 0100 at night and 0700 in the morning knocking at our door which we reported and 3 lights not working in the room.
Thank you for your feedback. We’re sorry to hear that certain aspects of your stay did not meet your expectations. Regarding the bed linen, we would like to clarify that it is not standard practice in our hotel — nor in most 5-star hotels — to change bed linen every single day, unless specifically requested by the guest. Had we been informed of such a request during your stay, we would have gladly accommodated it. Unfortunately, we did not receive any such communication. As for the amenities, we provide items in accordance with our hotel's standards, and additional items such as drinking water or duvets are always available upon request. Also, the water in your room was drinkable. The minibar contains chargeable items, which is standard in hotels of our category, and this is clearly indicated. We regret the inconvenience caused by the disturbances at night and the lighting issues — this is certainly not in line with the service we strive to provide, and we have addressed this internally. Thank you once again for your comments. Feedback like yours allows us to continue improving, and we hope to have the opportunity to welcome you again in the future under better circumstances. Best regards, Hotel Exclusive
Thank you for your feedback. We’re sorry to hear that certain aspects of your stay did not meet your expectations. Regarding the bed linen, we would like to clarify that it is not standard practice in our hotel — nor in most 5-star hotels —… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe hotel was very clean and well-maintained. The location was excellent, just a short walk from the sea and several beaches. I especially liked the free safe private parking, which is a big plus if you’re coming by car. The hotel also offers great facilities like a pool, gym, and sauna, making the stay even more comfortable. Breakfast was tasty and well-organized, and everything felt fresh and relaxing.
I honestly liked everything about the property. No complaints at all.
Dear Adisa, Thank you so much for taking the time to share your experience! We’re delighted to hear that you enjoyed our clean and well-maintained facilities, as well as the convenient location near the sea and beaches. We're especially pleased that you appreciated the free private parking and made use of our amenities like the pool, gym, and sauna. It's wonderful to know that breakfast met your expectations and that your stay felt fresh and relaxing. We hope to have the pleasure of welcoming you back soon! Warm regards, Hotel Exclusive
Dear Adisa, Thank you so much for taking the time to share your experience! We’re delighted to hear that you enjoyed our clean and well-maintained facilities, as well as the convenient location near the sea and beaches. We're especial… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewGood breakfast, place to park a car, nice swimming pool, good location
No food service (except breakfast), no bar.
Dear Kamil, Thank you for your kind words! We're happy to hear you enjoyed the breakfast, convenient parking, our swimming pool, and the great location. We appreciate your feedback regarding the lack of food service and bar—while we currently only offer breakfast, we’re always exploring ways to improve the guest experience. We hope to welcome you again in the future! Warm regards, Hotel Exclusive
Dear Kamil, Thank you for your kind words! We're happy to hear you enjoyed the breakfast, convenient parking, our swimming pool, and the great location. We appreciate your feedback regarding the lack of food service and bar—while we cur… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewIn a good location in Budva, with stunning views and wonderful staff and hospitality.
Dear Guest, Thank you so much for your kind words! We’re very happy to hear that you enjoyed our location, the beautiful views, and the hospitality of our team. It was truly a pleasure having you with us. We hope to welcome you back to Budva again soon! Warm regards, Exclusive hotel
Dear Guest, Thank you so much for your kind words! We’re very happy to hear that you enjoyed our location, the beautiful views, and the hospitality of our team. It was truly a pleasure having you with us. We hope to welcome you back to Bu… Show more
Reviewed: 7 July 2025 · Stayed in April 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewThe room was very clean with good air conditioning. Good shower pressure but you are on a water heater which will run out at some point. Good location for Sveti Stefan beaches. Breakfast was ok.
There was no iron/ironing board in the room, when we asked there was only an iron and no ironing board to use. There is no phone in room to call reception when needed. In the room there is a list of costs for damages which made us feel like the standard of guests wasn’t very high. They also check your room before you leave which made us think the same.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewEverything was perfect
N/a
Dear Laiza, Thank you so much for your kind words! We're thrilled to hear everything was perfect. Hope to see you again soon! Kind regards, Hotel Exclusive
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewOne of the best hotel experiences we’ve ever had! We had an absolutely amazing stay at this hotel. From the moment we arrived, everything felt perfect. The staff were incredibly friendly and helpful – always smiling and ready to assist with anything we needed, including organizing transfers. You can really feel they care about their guests. Breakfast was fantastic every single morning – everything was fresh, homemade, warm, and super tasty. There was such a great variety of options, and the best part? We got to enjoy it with a stunning sea view. It honestly felt like something out of a movie. The hotel itself is beautiful – very clean, peaceful, and tastefully decorated. The pool area was a highlight for us – perfectly clean and with an incredible view of the sea. We could have spent the whole day there just relaxing. We also loved the wellness facilities. There’s a nice gym if you want to stay active, and the sauna was such a great way to unwind after a long day. Everything was in top condition. All in all, this place exceeded all our expectations. It’s rare to find such a perfect mix of comfort, beauty, and warm hospitality. We’re already planning to come back – highly, highly recommended!
Everything was amazing
Thank you so much for your amazing review! Reading your kind words truly made our day. We're absolutely thrilled to hear that your stay with us was one of the best hotel experiences you've ever had – that means the world to us. Our team takes great pride in making every guest feel welcome and cared for, so it's incredibly rewarding to know you felt that from the moment you arrived. We’re also glad you enjoyed the breakfast – we believe starting the day with fresh, homemade food and a sea view is a little bit of magic. It’s wonderful to hear that you loved the pool area, wellness facilities, and the overall peaceful atmosphere of the hotel. We try to create a space where guests can truly relax and recharge, and your feedback lets us know we're on the right track. Thank you again for your warm recommendation. We can’t wait to welcome you back – it would be our pleasure to host you again soon! Warm regards, Hotel Exclusive
Thank you so much for your amazing review! Reading your kind words truly made our day. We're absolutely thrilled to hear that your stay with us was one of the best hotel experiences you've ever had – that means the world to us. Our … Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe finishing in the room we had. The room we had while stylish was like a closet.
The staff was unfriendly borderline rude. It was like you were interfering with their day When I tried to explain a situation the comment was; "you booked last minute" in which my response was; if you are not capable of accommodating last minute reservation then your property shouldn't show being available
Dear Angela, We are truly disappointed to read your review, especially knowing how far from the truth your comments are. First and foremost, your claim is entirely misleading. You arrived earlier than your scheduled check-in time, and we accommodated you free of charge, despite that not being part of our policy. Our team made an extra effort to welcome you earlier, and it’s quite ironic—and frankly, unfair—that you now criticize the service as “unfriendly.” What’s even more absurd is your complaint about the room. You personally chose and booked that exact room through the platform. To now claim that it felt like a "closet" is not only inaccurate, but also dishonest. You got exactly what you selected and paid for. We are extremely proud of our hospitality and this is the first time we’ve received such an unfounded and false review. It’s disappointing to see someone attempt to discredit our work with fabricated complaints after we went out of our way to accommodate them. If your idea of a review is to twist facts to suit your narrative, then perhaps you're right—you shouldn’t stay again. Sincerely, Exclusive hotel
Dear Angela, We are truly disappointed to read your review, especially knowing how far from the truth your comments are. First and foremost, your claim is entirely misleading. You arrived earlier than your scheduled check-in time, and we … Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified review