All ok

Nature

Stayed in August 2025

Lication , staff,

Stayed in July 2025

The only small downside was that the bed was a bit uncomfortable, but it wasn’t a major issue and didn’t affect our overall stay

We really enjoyed the location of the hotel — it’s in a quiet area surrounded by nature, not right in the middle of town, which made it very peaceful. The staff were wonderful, especially Ivana at reception, who was extremely friendly and helpful. She gave us great tips on hiking routes and local activities, and thanks to her we enjoyed two of the activities she suggested. Another colleague who also enjoys hiking was very helpful too. I also appreciated the flexibility of the restaurant service — being able to have breakfast, lunch, and dinner at the hotel was very convenient

Stayed in August 2025

nice place, good location, spacious rooms, good buffet !

Stayed in July 2025

Toilet bowl - this "engenier" who installed this should use it also at home as an regard

Stayed in August 2025

The elevator No airconditioning- was hot in the room

Clean, specious and nice local food. The service providers in the restaurant and the front desk are great (ivana is really professional and attentive )

Stayed in July 2025

A bit out of town, Spa is only a sauna.

Large suite on the top floor, nice view. Staff was kind and breakfast was good (salty). Sauna was included and was OK.

Stayed in July 2025

No AC

Excellent food, amicable staff.

Stayed in July 2025

Nothing that didn't work for us, but other people might prefer a hotel in the thick of the town Zabljak within walking distance of restaurants rather than being out of town.

Polar Star is outside the town which for us was a plus, as it was quiet and we had stunning views facing out to the mountains. It did mean a drive into town but that wasn't a problem. We particularly liked the indigenous architectural style of Polar Star Hotel in keeping with the local houses. We were grateful for an upgrade to a great room with good facilities and everything we needed, especially a kettle + fridge. The housekeeping team kept the room spotlessly clean. The staff - wait staff, reception, housekeeping – were very welcoming, efficient and professional but also friendly. They certainly made the difference to us. The food was fine - the a la carte and a special buffet with a delicious goulash. Breakfasts were comprehensive with buffet and hot food cooked for you. We liked that there was food from the region. We were there slightly out of season, in between the skiing and summer seasons, and what we discovered later, was that by rights the place should have been closed for a Saints' Day (early May). But the manager kept the hotel open (including kitchen and bar staff) for us and a few other people. That had a slight impact on the ambiance. But we were grateful that it was kept open as everyone was so welcoming and we enjoyed our stay. It is worth noting that some restaurants in Zabljak were also either quiet or closed to celebrate each family's particular saint.

Stayed in May 2025

Everything was perfect.

The hotel was amazing. Very kind people at the reception and restaurant. There is also a sauna for relaxation after a long day hiking in the mountains. It is very close to all the major attractions. The receptionist(s) were extremely helpful. The restaurant staff made sure everything was well taken care of. Plenty of parking space. Morning breakfast and buffet was delicious 😋

Stayed in May 2025

both were great

Stayed in April 2025

The hotel exceeded my expectations. Nice location in the heart of the nature. Great restaurant and friendly staff. The room.is well equipped and comfortable.

Stayed in April 2025

a little bit far from center

big and nice room good private sauna

Stayed in October 2024

the coffee, the apple and orange juice. mixed with water and a lot of sugar

the sauna was amazing. the apartment realy cozy. best experience

Stayed in October 2024

Good breakfast (included) and dinner (reasonable prices, good selection). We booked rafting through the hotel and the receptin person took care of everything (including uniqe question we had).

Stayed in October 2024

None

Good base for exploring Durmitor national park; 5 minutes drive outside the main town. Good standard of hotel, has a restaurant. We decided to stay for an additional night and were able to keep the same room. Good breakfast buffet included.

Stayed in September 2024

The room was not cleaned and beds not made, after the night. This is strange even though we stayed in the hotel.

The hotel was nice and clean. The breakfast was very good. We also had a great dinner at the hotel. The staff was very helpful and friendly.

Stayed in August 2024

Nice, clean, simple

Stayed in August 2024

Everything was ok!

Stayed in August 2024

The property is very nice in a good location, but the staff is fantastic! From recommendations on what to do in the area, to helping with lost & found, this is a great place for a memorable vacation.

Stayed in August 2024

Wifi connection is very bad and there is almost no service inside. Not a big deal anyway

Everything was perfect, starting from the staff who managed to organize our trips and leisure outside, going to the breakfast and the location.

Stayed in August 2024

The double bed in the room consisted of two single beds, not the most comfortable.

A good hotel in an excellent location for going to all the attractions in the area and close to the city of Zablijak. Good and rich breakfast, courteous, helpful and friendly staff.

Stayed in July 2024

- poor wifi in the room - the hotel was crowded couple of days during week end due to a big group of tourists

- full scope restaurant that provides both for buffet and a la cart options - nice wooden rooms - play ground for the kids outdoor and kid's room in the restaurant - quite and picturesque location

Stayed in June 2024

No A/C and no coffee maker or electric pot. Low water pressure.

Excellent location. Very friendly staff specially Pavel from the reception.

Stayed in July 2024