Reviews of Hotel Polar Star 3 stars
Borje bb, 84220 Žabljak, Montenegro
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNature
All ok
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery good breakfast, very kind staff , close to the main attractions, restaurant availability,
All was good
Dear, Thank you so much for your kind review! We’re delighted to hear you enjoyed the breakfast, our friendly staff, and the location close to the main attractions. We’re also glad the restaurant availability was convenient for you. We look forward to welcoming you back again soon! Best regards, Polar star team
Dear, Thank you so much for your kind review! We’re delighted to hear you enjoyed the breakfast, our friendly staff, and the location close to the main attractions. We’re also glad the restaurant availability was convenient for you. We lo… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewLication , staff,
Dear Milena, Thank you for highlighting our location and staff! Your satisfaction is our greatest reward, and we look forward to welcoming you again. Best regards, Polar star team
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewWe really enjoyed the location of the hotel — it’s in a quiet area surrounded by nature, not right in the middle of town, which made it very peaceful. The staff were wonderful, especially Ivana at reception, who was extremely friendly and helpful. She gave us great tips on hiking routes and local activities, and thanks to her we enjoyed two of the activities she suggested. Another colleague who also enjoys hiking was very helpful too. I also appreciated the flexibility of the restaurant service — being able to have breakfast, lunch, and dinner at the hotel was very convenient
The only small downside was that the bed was a bit uncomfortable, but it wasn’t a major issue and didn’t affect our overall stay
Dear Marta, Thank you very much for such kind words and for taking the time to share your impressions. 😊 We are glad that you enjoyed the hotel’s location and the peace of the natural surroundings. We are especially delighted that you mentioned our Ivana and colleagues – we will pass on your compliments, they will surely be happy to hear them. We are also pleased that you took advantage of the activity suggestions and had a great time. We are sorry that the bed was not completely comfortable for you, and thank you for pointing that out – feedback like this is very valuable to us in order to improve our service. We hope to have the opportunity to welcome you again and make your stay even more pleasant. 🌿 Regards Polar star team
Dear Marta, Thank you very much for such kind words and for taking the time to share your impressions. 😊 We are glad that you enjoyed the hotel’s location and the peace of the natural surroundings. We are especially delighted that you ment… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewnice place, good location, spacious rooms, good buffet !
Dear Tom, Thank you for your kind words and positive rating! We’re glad you enjoyed our location, spacious rooms, and buffet selection. Your satisfaction is our greatest motivation, and we look forward to welcoming you back. Have a wonderful day! Polar Star team.
Dear Tom, Thank you for your kind words and positive rating! We’re glad you enjoyed our location, spacious rooms, and buffet selection. Your satisfaction is our greatest motivation, and we look forward to welcoming you back. Have a wonderf… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewToilet bowl - this "engenier" who installed this should use it also at home as an regard
Dear Danilo, Thank you for the high rating and for sharing your observation. We’re glad that the position of the toilet bowl, although awkwardly close to the wall, did not spoil your overall impression. Regards, Polar star team
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewClean, specious and nice local food. The service providers in the restaurant and the front desk are great (ivana is really professional and attentive )
The elevator No airconditioning- was hot in the room
Dear Meital, Thank you for your feedback and kind words! We are happy to hear you enjoyed the cleanliness, spaciousness, and the taste of our local food. It is especially rewarding to hear compliments about our team – Ivana will be delighted to know her professionalism and attentiveness made a positive impression. We are sorry to hear about the issues with the elevator and the lack of air conditioning – your comments are noted and will help us improve. We hope to have the opportunity to welcome you again and provide an even better experience. Best regards, Polar star team
Dear Meital, Thank you for your feedback and kind words! We are happy to hear you enjoyed the cleanliness, spaciousness, and the taste of our local food. It is especially rewarding to hear compliments about our team – Ivana will be delight… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLarge suite on the top floor, nice view. Staff was kind and breakfast was good (salty). Sauna was included and was OK.
A bit out of town, Spa is only a sauna.
Dear Alberto, Thank you for sharing your impressions! We are glad you enjoyed the top-floor suite, the nice view, the breakfast, and the kindness of our staff. We are also happy to hear you had a pleasant experience using the sauna. We understand that the location is a bit outside of town and that you expected a more extensive spa – your feedback is appreciated and will be taken into consideration as we work to improve our services. We hope to welcome you again in the future! Best regards, Polar star team
Dear Alberto, Thank you for sharing your impressions! We are glad you enjoyed the top-floor suite, the nice view, the breakfast, and the kindness of our staff. We are also happy to hear you had a pleasant experience using the sauna. We un… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGood location for a hotel nearby Zabljak but not in the town centre, free parking, friendly staff. Kids enjoyed the trampoline.
The lounge and restaurant looked much nicer in the photos - could do with an update, buffet food breakfast choices were not great. The beds were very squeaky when turning over at night. The hotel was too traditional for our taste.
Dear Lindsay, Thank you for taking the time to share your feedback. We are glad to hear that you were happy with the hotel location, free parking, and the friendliness of our staff. It is especially nice to know that the children enjoyed the trampoline — we always love to see our youngest guests having fun. We are sorry to hear that certain aspects of your stay did not meet your expectations. Your comments about the restaurant, breakfast selection, and bed comfort are taken seriously, and we are already working on improvements in these areas. We also understand that the traditional style of the hotel may not suit everyone taste, and we appreciate your honesty. Your feedback is valuable to us and will help us enhance the quality of our services. We hope to have the opportunity to welcome you again and provide a more enjoyable experience.
Dear Lindsay, Thank you for taking the time to share your feedback. We are glad to hear that you were happy with the hotel location, free parking, and the friendliness of our staff. It is especially nice to know that the children enjoyed th… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewExcellent food, amicable staff.
No AC
Dear Kylliainen, Thank you for your feedback. We are glad to hear you enjoyed the excellent food and found our staff friendly. We also appreciate your understanding regarding the absence of air conditioning. We hope to welcome you again soon! Best regards, Polar star team
Dear Kylliainen, Thank you for your feedback. We are glad to hear you enjoyed the excellent food and found our staff friendly. We also appreciate your understanding regarding the absence of air conditioning. We hope to welcome you again … Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewGood position for hiking
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewPolar Star is outside the town which for us was a plus, as it was quiet and we had stunning views facing out to the mountains. It did mean a drive into town but that wasn't a problem. We particularly liked the indigenous architectural style of Polar Star Hotel in keeping with the local houses. We were grateful for an upgrade to a great room with good facilities and everything we needed, especially a kettle + fridge. The housekeeping team kept the room spotlessly clean. The staff - wait staff, reception, housekeeping – were very welcoming, efficient and professional but also friendly. They certainly made the difference to us. The food was fine - the a la carte and a special buffet with a delicious goulash. Breakfasts were comprehensive with buffet and hot food cooked for you. We liked that there was food from the region. We were there slightly out of season, in between the skiing and summer seasons, and what we discovered later, was that by rights the place should have been closed for a Saints' Day (early May). But the manager kept the hotel open (including kitchen and bar staff) for us and a few other people. That had a slight impact on the ambiance. But we were grateful that it was kept open as everyone was so welcoming and we enjoyed our stay. It is worth noting that some restaurants in Zabljak were also either quiet or closed to celebrate each family's particular saint.
Nothing that didn't work for us, but other people might prefer a hotel in the thick of the town Zabljak within walking distance of restaurants rather than being out of town.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe hotel was amazing. Very kind people at the reception and restaurant. There is also a sauna for relaxation after a long day hiking in the mountains. It is very close to all the major attractions. The receptionist(s) were extremely helpful. The restaurant staff made sure everything was well taken care of. Plenty of parking space. Morning breakfast and buffet was delicious 😋
Everything was perfect.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in April 2025
Verified reviewboth were great
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe hotel exceeded my expectations. Nice location in the heart of the nature. Great restaurant and friendly staff. The room.is well equipped and comfortable.
Reviewed: 25 October 2024 · Stayed in October 2024
Verified reviewbig and nice room good private sauna
a little bit far from center
Reviewed: 12 October 2024 · Stayed in October 2024
Verified reviewthe sauna was amazing. the apartment realy cozy. best experience
the coffee, the apple and orange juice. mixed with water and a lot of sugar