Reviews of Mercure Tetovo 5 stars
Avenue Marshall Tito, 1200 Tetovo, North Macedonia

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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewDear Persa, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Persa, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an enco… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewStayed for one night, weekend. Big parking lot in front shared with the local mall, well lit, cameras all around, safe. Nice, clean rooms with everything needed. Great continental breakfast.
Construction site in the vicinity, so not the quietest morning.
Dear Iancu, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Iancu, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an enco… Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in April 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in April 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewGood location and easy parking for a busy area, really nice rooftop bar and breakfast area
The bed wasn’t super comfortable, and the floor smelt a bit of smoke
Dear Joanne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Joanne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to bett… Show more
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewBig hotel with big car parking in front. Good location Room was good and the bed was comfortable Big breakfast buffet Friendly, helpful staff The rooftop bar was very nice Price is unbeatable !! Would definitly stay there again!
On the weekend the rooftop bar was full of the locals (young, 16-25 yrs). Big queue in the lobby, waiting for the lift to go up. Staff makes sure to let the hotel guests in front (very good). But we couldnt find a space in the bar, and the bar was full of smoke, because all the people smoked inside (which is normal there). I was on the 9th floor but couldnt sleep very well, because it was loud outside, traffic and cat and dogs fighting..
Dear Martina, Thank you for taking the time to tell us about your experience at the Mercure Tetovo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Martina, Thank you for taking the time to tell us about your experience at the Mercure Tetovo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to … Show more
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewGreat central location, helpful staff, lovely rooftop bar and spa toiletries.
The quilt didn’t quite fit the bed - a little too narrow.
Dear Janice, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Janice, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an enc… Show more
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewDifficult to find a restaurant or bar near the Hotel
Dear John, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear John, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encou… Show more
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewThe breakfast was very good in taste and different assortments.
The function of post block. If you need to move with your car 2-3 time per day, you need to take a a special ticket at reception. this is no good.
Dear Lufter, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Lufter, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an enc… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewVery kind and helpful staff, quiet room, good location, great shower.
Considering the room, really overpriced.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewNo drinking water.
Dear Ales, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Ales, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encou… Show more
Reviewed: 6 May 2025 · Stayed in March 2025
Verified reviewNice modern hotel in the center of town. Terrific roof-top restaurant and cafe. Can be crowded at night (with many smokers). But a nice part of the hotel.
Dear Vello, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Vello, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an enco… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewBreakfast for all the mornings ran out of food at 7:10 AM (breakfast starts at 7), since dozens of Chinese tourists devoured everything. The Staff was friendly but unable to manage this emergency - food was refilled at 7.30
Dear Andrea, Thank you for taking the time to tell us about your experience at the Mercure Tetovo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Andrea, Thank you for taking the time to tell us about your experience at the Mercure Tetovo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing… Show more