Surprised upgrade room😃

Good location Friendly staff Clean & Comfortable Quiet Place

Stayed in August 2025

none

All the staff were incredibly friendly and professional! Lucy at reception stood out—she was one of the best English speakers I’ve met in Macau. Her excellent command of English combined with her precise explanations made everything even smoother, enhancing my experience greatly. However, visiting breakfast during peak hours meant waiting in line to eat; fortunately, a very skilled staff member efficiently managed queues and quickly seated us at tables despite the crowd. The semi-buffet style offered plenty enough variety for an enjoyable morning meal though it wasn’t overwhelmingly extensive given its setup.

Stayed in August 2025

Nil

Big and clean room Reasonable rates

Stayed in July 2025

Excellent service, free room upgrade and amenities for my special occasion

Stayed in July 2025

Nothing, it was a very good stay.

Room was spacious, with all basic ammenities. Location is great for Macau-Cotai area, directly attached to Galaxy resort. The stay gives you access to the Galaxy wave pool The gym is very basic but enough to do some maintainance workouts.

Stayed in July 2025

toilet flushing is not powerful

Access to grand deck

Stayed in July 2025

The friendly of the check-in staff was very welcoming Would definitely recommend this hotel to someone .

Stayed in June 2025

No taxis on stand by.

Everything was 5 star to me. They even upgraded my room to a king size bed and with a river view. You can leave the luggage before check in and after check in.

Stayed in June 2025

The hotel is looking a little tired in its presentation & decor. The rooms could do with a little revamping especially in the bathroom. Check-in is slightly chaotic as the area is not a large & near the lifts.

It’s reasonably priced, has all the features for a comfortable stay. The check-in staff were very helpful & friendly, as were the service staff that we met during the stay. The room wasn’t wow but clean & spacious. There were nice touches like dedicated lounge serving complimentary drinks & snacks near check-in area. We were given discount vouchers to use in hotel restaurants, these are located on street level, most serve Asian cuisine with a relaxed atmosphere. It has a gym & outside pool but do not expect too much . Obviously its main attraction comes in Its proximity & easy access to The Galaxy hotel & the use of the Grand Resort Deck, hours of fun on the beach & lazy river. Over all the lovely experience.

Stayed in June 2025

breakfast could have been better

location and the rooms were exceptional

Stayed in May 2025

Access to the Galaxy leisure pools was great.

Stayed in May 2025

The laundry service was quite expensive.

The bed was very comfortable, and the room was always kept very clean. Great location, easy to get to the other resorts.

Stayed in May 2025

The reception staff they took to long in register the guest is the second time I stayed there and is always the same

Rooms are Clean

Stayed in May 2025

Just the huge line for breakfast, better go early.

The location and the free shuttle 😃 very convenient. The staff is really nice 😊

Stayed in May 2025

Nothing.

Close to concert venue - Galaxy Arena. Close to bus stop to go to Coloane and Ruins of St Paul. Broadway food street - many choices also at Galaxy. Nice view of river from my room. Housekeeping 👍👍

Stayed in May 2025

Too big a place & have to walk quite a bit.

Polite staff.

Stayed in May 2025

At all still in standard quality

The property at the hotel are good , clean and Quite

Stayed in May 2025

nothing .Everything petfect

I stayed here for 17 nights.10 out of 10 for location ,room,staff,shuttle bus daily to galaxy.,galaxy pool fantastic. Cant wait to go back..Cant praise this hotel enough.I travel constantly around the world and one of the best places for everything.Cant fault a thing

Stayed in April 2025

The hotel room was perfect right from cleanliness to location to even getting there with the hotel shuttle bus. Super good experience.

Stayed in April 2025

Nothing to fault

My whole stay 17 days was 10/10 as I've said in other reviews .Best place to stay with all the bonuses. I've stayed at the Venetian n City of Dreams n the value at Broadway will have me returning every yr now

Stayed in April 2025

Nothing to fault

Broadway is one of the nicest cleanest hotels I've stayed at.Location great.5 min walk to Galaxy .Shuttle bus at door.public buses at door n hop on hop off bus one of the stops is Broadway Hotel .Staff treat you like your the only guest. Breakfast fresh n tasty.Nothing to fault this hotel for.Suite was amazing n amazing view.Staff are a credit to hotel especially Aaron.. nought chips biscuits n Portuguese egg tarts complimentary daily .10/10 Broadway.See you next year

Stayed in April 2025

Best hotel ever amazing stuff

Stayed in April 2025

The breakfast was ok and you order from a menu and staff bring the food, plus a small buffet selection, we thought just having a full buffet service would work better. Pool and casino out of service during our visit but free use of galaxy hotel facilities was awesome.

We had 2 rooms booked for our family of 5 and the hotel gave us a free upgrade to a suite which fantastic and my children loved it. Use of galaxy hotel facilities was amazing.

Stayed in April 2025

We had a great 2 night stay at the Broadway hotel. The staff upgraded us to a beautiful suite which we enjoyed immensely as we were travelling with 3 young kids. The hotel itself didn't have a lot of amenities I think, but as its a part of the Galaxy complex, we were welcome to use the big pool and kids club at the Galaxy for free of charge. Breakfast was the only thing that was average, but overall we had a really good experience at Broadway

Stayed in April 2025