Reviews of Caravel Hotel 2 stars
Rua do Guimaraes 96-126, Macau, Macao
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewexcellent location, walking distance to the cultural and heritage sites
the smoking outside the lobby is a big NO especially for me who has allergic rhinitis.
Dear Rhodora, Thank you for sharing your experience with us! We’re delighted to hear that you appreciated our excellent location and the convenience of exploring Macau’s cultural and heritage sites on foot. It’s always rewarding to know our setting enhances our guests’ travel experience. At the same time, we’re truly sorry to learn that the smoking near the lobby caused discomfort, especially given your allergic rhinitis. Your feedback is very important, and we will review our signage and guest reminders to better manage this area and ensure a more comfortable environment for all. We hope to have the opportunity to welcome you back and provide an even more pleasant stay next time. Best regards, Caravel Hotel Management Team
Dear Rhodora, Thank you for sharing your experience with us! We’re delighted to hear that you appreciated our excellent location and the convenience of exploring Macau’s cultural and heritage sites on foot. It’s always rewarding to know o… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewVery accessible as close to bus stops. Lots of establishments near the hotel. Room was spacious and clean.
Dear Alicia Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Best regards, Caravel Hotel Management Team
Dear Alicia Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on yo… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewHotel is very clean and bed is very comfortable. Shampoo and body bath smell good. Love it and will recommend to friends. Location is near to many eatery.
Nil
Dear Jean, Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Best regards, Caravel Hotel Management Team
Dear Jean, Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on you… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFor a two star hotel, the hotel felt like 5 stars. Clean, high quality French soaps, common room with food. Good walkable distance to all tourist attractions. Price was better than staying in any of the big fancy hotels.
Dear Juston Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Best regards, Caravel Hotel Management Team
Dear Juston Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on yo… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewAmazing location, very clean and comfortable, helpful staff
Dear Valuable Guest, Thank you so much for your kind review! We’re delighted to hear that you enjoyed our amazing location and found the room clean and comfortable. It’s also wonderful to know our staff were able to assist you and help make your stay pleasant. Your feedback truly means a lot to us, and we’ll continue working hard to maintain the high standards you experienced. We look forward to welcoming you back again soon for another great stay! Best regards, Caravel Hotel Management Team
Dear Valuable Guest, Thank you so much for your kind review! We’re delighted to hear that you enjoyed our amazing location and found the room clean and comfortable. It’s also wonderful to know our staff were able to assist you and help ma… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewLocation close to attractions, quiet corner, friendly staff, clean room
Dear Joyann, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our convenient location, peaceful surroundings, friendly staff, and clean rooms. Your positive comments are truly appreciated and serve as great encouragement to our team. We look forward to welcoming you back to Macau and to our hotel in the future for another memorable stay! Warm regards, Caravel Hotel Macau Management Team
Dear Joyann, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our convenient location, peaceful surroundings, friendly staff, and clean rooms. Your positive comments are truly appreciated and serve as great … Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewPerfect!!!
Nothing ‘n
Dear Rosario Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Warm regards, Caravel Hotel Macau Management Team
Dear Rosario Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on y… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewHelpful staff. Central location. Good value compared to other Macau properties. Drinking water refill in the lobby.
Very basic. No vegan food in the restaurant downstairs. Overpriced compared to China.
Dear Michaela, Thank you for sharing your thoughtful feedback. We're delighted to hear that you appreciated the helpful staff, central location, and the value Caravel Hotel offers compared to other properties in Macau. The complimentary drinking water refill in the lobby is part of our sustainability efforts, and we’re glad it added convenience to your stay. Your kind comments are truly appreciated, and we look forward to welcoming you again for another pleasant and enriching visit to Macao. Best regards, Caravel Hotel Management Team
Dear Michaela, Thank you for sharing your thoughtful feedback. We're delighted to hear that you appreciated the helpful staff, central location, and the value Caravel Hotel offers compared to other properties in Macau. The complimentar… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation right in the main visit points of the historical center of Macau
Not many options around for western food
Dear Fernando, Thank you for sharing your experience and helpful insights! We're glad to hear that Caravel Hotel’s location in the heart of Macau’s historical center added convenience to your visit, making it easy to explore the city’s iconic landmarks. We understand that Western food options nearby may be limited, as the area is rich in local culinary traditions. However, our team is always happy to offer dining recommendations, including Western choices within walking or short commuting distance for guests seeking more variety. We appreciate your feedback and hope to welcome you again for another enjoyable stay in Macao. Best regards, Caravel Hotel Management Team
Dear Fernando, Thank you for sharing your experience and helpful insights! We're glad to hear that Caravel Hotel’s location in the heart of Macau’s historical center added convenience to your visit, making it easy to explore the city’s… Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewGood location with many eateries nearby. Bus to casino/taipa is located at main front, less than 2 walks from hotel
Nothing
Dear Alicia, Thank you for your warm recommendation and detailed feedback! We're delighted to know you had an enjoyable stay at Caravel Hotel and appreciated the L’Occitane toiletries and comfortable room atmosphere. Your kind words about our courteous and helpful staff truly mean a lot, rest assured we’ll share your compliments with the team. We're also glad to hear our location added ease and excitement to your trip, with many eateries nearby and convenient bus access just steps from the hotel for visiting Taipa and the casinos. We sincerely appreciate your support and look forward to welcoming you back for another relaxing and memorable experience in Macao. Best regards, Caravel Hotel Management Team
Dear Alicia, Thank you for your warm recommendation and detailed feedback! We're delighted to know you had an enjoyable stay at Caravel Hotel and appreciated the L’Occitane toiletries and comfortable room atmosphere. Your kind words ab… Show more
Reviewed: 5 July 2025 · Stayed in April 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe service. The location.
No breakfast. Not much pillows
Dear Prime, Thank you for your feedback. Caravel Hotel is pleased to know you enjoyed the service and convenient location. While the hotel does not offer a formal breakfast service, complimentary light refreshments—including cookies, cereals, coffee, and milk—are available for all guests in the 1st-floor resting area. Your comment about the number of pillows is appreciated and has been shared with the team for review, as we continue to enhance guest comfort in every detail. We hope to welcome you back again soon for another enjoyable stay. Best regards, Caravel Hotel Management Team
Dear Prime, Thank you for your feedback. Caravel Hotel is pleased to know you enjoyed the service and convenient location. While the hotel does not offer a formal breakfast service, complimentary light refreshments—including cookies, cerea… Show more
Reviewed: 26 June 2025 · Stayed in May 2025
Verified review- nice and quiet location, just 5-10 mins walk away from ruins of St Paul's and the main street but without the hustle and bustle - nice and clean room
- limited facilities in the hotel
Dear Erica, Thank you for your kind feedback! Caravel Hotel is pleased to know that you appreciated the peaceful location and the convenience of being within walking distance to the Ruins of St. Paul’s. We hope this helped you enjoy your time exploring the city's historical charm. It was our pleasure to have you as our guest, and we look forward to welcoming you again for another enjoyable stay. Best regards, Caravel Hotel Management Team
Dear Erica, Thank you for your kind feedback! Caravel Hotel is pleased to know that you appreciated the peaceful location and the convenience of being within walking distance to the Ruins of St. Paul’s. We hope this helped you enjoy your t… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewExcellent hotel, good location, with walking distance to the main attractions of the city. Definitely recommended!
Dear Diego, Thank you so much for your recommendation! We’re delighted to hear that you enjoyed our location and had an excellent stay. Being just a short stroll from the city’s main attractions makes it even more rewarding to know it added to your experience. We truly appreciate your support and look forward to welcoming you again soon! Best regards, Caravel Hotel Management Team
Dear Diego, Thank you so much for your recommendation! We’re delighted to hear that you enjoyed our location and had an excellent stay. Being just a short stroll from the city’s main attractions makes it even more rewarding to know it adde… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewWe had a wonderful 2 night stay at Caravel Hotel. The location is fantastic, within walking distance to many major attractions and surrounded by great food options, including an excellent dim sum restaurant and 24-hour take-away beef brisket (including some other delicacies) stall just nearby, there is also a small supermarket one street down. The rooms were clean and comfortable, just as shown in the photos, which was a pleasant reassurance. Rates are reasonable and affordable. What truly stood out was the service. The staff were incredibly helpful, especially Kenneth from Guest Services. My husband had a mishap while we were out visiting a tourist spot and wasn’t feeling well the next morning. Kenneth went above and beyond to assist us, he helped arrange a visit to a nearby hospital, called a taxi for us, and even guided us on how to get back to the hotel afterward. Though we were supposed to check out that same day, the hotel was kind enough to offer us a late check-out in case we returned late from the hospital. We ended up making it back in time and checked out by noon, but the gesture was deeply appreciated. Overall, it was a comfortable and stress-free experience, and we’re truly grateful for the care and thoughtfulness shown by the team at Caravel. Highly recommend this hotel!
None
Dear Ting Ting, Thank you for your heartfelt review! We're truly touched that your stay with us was both comfortable and memorable, and we're especially grateful for your kind words about our team "Kenneth" will be thrilled to know his care left such a positive impression. It’s wonderful to hear you enjoyed the nearby local flavors and convenient location. We’re just glad we could be of help during an unexpected moment, and we hope your husband has made a full recovery. We look forward to welcoming you again whenever your travels bring you back to Macao! Best regards, Caravel Hotel Management Team
Dear Ting Ting, Thank you for your heartfelt review! We're truly touched that your stay with us was both comfortable and memorable, and we're especially grateful for your kind words about our team "Kenneth" will be thrill… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewVery good location. 10 to 15 mins walk and you are in the central area. Very quiet room and generally clean.
Nothing
Dear Edith, Thank you for your kind words! We’re glad you enjoyed our convenient location and that the peaceful atmosphere of your room added to your stay. Your recognition of our cleanliness truly motivates our team, it's always our goal to provide a restful and welcoming experience. We look forward to welcoming you back soon! Best regards, Caravel Hotel Management Team
Dear Edith, Thank you for your kind words! We’re glad you enjoyed our convenient location and that the peaceful atmosphere of your room added to your stay. Your recognition of our cleanliness truly motivates our team, it's always our g… Show more
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified review