8.7

Opiniones del Caravel Hotel 2 estrellas

Rua do Guimaraes 96-126, Macao, Macao

  • Juan

    Escrito en 5 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • 7.0 Bien
    Dolores

    Escrito en 24 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    Muy bien para ser un hotel de 2 estrellas. El personal, muy amable

    La ubicación

    Respuesta del alojamiento:

    Dear Dolores, Thank you for your kind words and for recognizing our friendly team, it truly means a lot to us! We’re also grateful for your honest comment about the location. While we understand it may not suit everyone’s preferences, we hope the service and comfort we provide made your stay worthwhile. Your feedback encourages us to continue improving, and we do hope to welcome you again in the future! Best regards, Caravel Hotel Management Team

    Dear Dolores, Thank you for your kind words and for recognizing our friendly team, it truly means a lot to us! We’re also grateful for your honest comment about the location. While we understand it may not suit everyone’s preferences, we … Mostrar más

    Caravel Hotel
    26 de junio de 2025
  • Lourdes

    Escrito en 22 de mayo de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    La ubicacion es super centrico y puedes ir caminando a restaurantes, tiendas y lugares turisticos. El personal super amable

    Todo estuvo bien

    Respuesta del alojamiento:

    Dear Lourdes, Thank you for your kind words! We're delighted to hear that you enjoyed our central location and found it convenient for exploring nearby attractions, restaurants, and shops. Our team takes great pride in providing friendly service, and we're thrilled that you had a great experience. We look forward to welcoming you again! Best regards, Caravel Hotel Management Team

    Dear Lourdes, Thank you for your kind words! We're delighted to hear that you enjoyed our central location and found it convenient for exploring nearby attractions, restaurants, and shops. Our team takes great pride in providing frie… Mostrar más

    Caravel Hotel
    29 de mayo de 2025
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  • 7.0 Bien
    Dominguez

    Escrito en 4 de abril de 2025 · Se alojó en marzo de 2025

    Comentario auténtico

    Buenas ubicación y personal amable

    Un mes después no me han devuelto el dinero de la fianza que te retienen

    Respuesta del alojamiento:

    Dear Dominguez Rosado, Thank you for your kind words about our location and friendly staff. We're truly pleased to know that these aspects met your expectations during your stay. Regarding the deposit refund, we sincerely apologize for the delay and any inconvenience caused. As Hotel staff found that was a debit card after taking deposit from your card, the Debit Card refund process typically requires about two months to be completed by the bank. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back in the future.

    Dear Dominguez Rosado, Thank you for your kind words about our location and friendly staff. We're truly pleased to know that these aspects met your expectations during your stay. Regarding the deposit refund, we sincerely apologize fo… Mostrar más

    Caravel Hotel
    10 de abril de 2025
  • Eva

    Escrito en 25 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico
  • 7.0 Bien
    Arreba

    Escrito en 9 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico

    Los detalles de la habitación, té café... Ubicación muy buena

    Respuesta del alojamiento:

    Dear Arreba, Thank you for choosing to stay with us and for your feedback. We are pleased to hear that you found our location very good. Regarding the details of the room and the tea and coffee amenities, we continuously strive to enhance our guest experience, and your comments are valuable to us. If there are any specific aspects you would like to see improved or if you have any further suggestions, please let us know. We aim to ensure that all our guests have a comfortable and enjoyable stay. We look forward to welcoming you back in the future. Joao Sousa Hotel Manager, Caravel Hotel

    Dear Arreba, Thank you for choosing to stay with us and for your feedback. We are pleased to hear that you found our location very good. Regarding the details of the room and the tea and coffee amenities, we continuously strive to enhance… Mostrar más

    Caravel Hotel
    13 de marzo de 2025
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  • Álvaro

    Escrito en 13 de septiembre de 2024 · Se alojó en septiembre de 2024

    Comentario auténtico

    Me parece una opción excelente para visitar Macao y me sorprende que solo tenga 2* porque tanto el personal, como las instalaciones y la ubicación son estupendas. Lo recomiendo completamente.

    Nada, como digo es un hotel comodísimo, muy bien ubicado y el personal siembre dispuesto a ayudar.

    Respuesta del alojamiento:

    Dear Álvaro Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Joao Sousa Hotel Manager, Caravel Hotel

    Dear Álvaro Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on yo… Mostrar más

    Caravel Hotel
    19 de septiembre de 2024
  • Manuel

    Escrito en 19 de agosto de 2024 · Se alojó en agosto de 2024

    Comentario auténtico
  • Antonio

    Escrito en 25 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico

    La habitación muy acogedora y el personal muy profesional y atento.

    Que piden un depósito en una tarjeta de crédito a la llegada.

    Respuesta del alojamiento:

    Dear Antonio, Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Joao Sousa Hotel Manager, Caravel Hotel

    Dear Antonio, Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on … Mostrar más

    Caravel Hotel
    1 de febrero de 2024
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  • Jackelin

    Escrito en 17 de septiembre de 2023 · Se alojó en septiembre de 2023

    Comentario auténtico

    Buena ubicación. Habitación cómoda, buen tamaño.

    Se olvidaron de colocar el gel de ducha

    Respuesta del alojamiento:

    Dear Jackelin, Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. Rest assured that your feedback regarding the service provided will be shared with the team for constant improvement. We look forward to welcoming you in Macau soon! Joao Sousa Hotel Manager, Caravel Hotel

    Dear Jackelin, Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on… Mostrar más

    Caravel Hotel
    21 de septiembre de 2023
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