Reviews of Crowne Plaza Macau by IHG 5 stars
The Residencia Avenida Da Ponte Da Amizade, Macau, Macao

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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewExcellent service by Hotel staff.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewExcellent staff and brilliant service
NA
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewlocation wise it is near to the border gate and not too far from the hong kong zhu hai macao bridge. it is located amongst the residential area of Macao, so you will have access to 'very local' food. there is even a food market about 10-13 mins walk away. best part about this place is it is air conditioned!
getting to other location may be a bit costly or troublesome. you need to use the hotel bus to get to the border gate and jump on to other free shuttle to get to the major hotels/casinos, hence, you really need to know where you are going in order to move around. Taxi seems to be the only way to get back, unless you explore the local bus network. travelling by taxi around Macau can be pretty costly.
Dear Chen, Thank you for visited Crowne Plaza Macau and thank you for your comment about for stay here, We know our hotel was really spacious and comfortable, We look forward to see you again. Marketing and Communications Team
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewGood size room, friendly and helpful staff, good FnB
Nothing
Dear Peng Sang, Thank you for visited CROWNE PLAZA MACAU, We're happy to hear that you like our hotel, a perfect place, comfortable, convenient, your comment make our hotel success, We look forward to see you again. Marketing and Communications Team
Dear Peng Sang, Thank you for visited CROWNE PLAZA MACAU, We're happy to hear that you like our hotel, a perfect place, comfortable, convenient, your comment make our hotel success, We look forward to see you again. Marketing and Commun… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewLocation
Nothing
Dear JOHANN, Thank you for visited Crowne Plaza Macau and thank you for your comment about for stay here, We look forward to see you again. Marketing and Communications Team
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in March 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewStaff
Location
Dear Sharad, Thank you for visited Crowne Plaza Macau and thank you for your comment about for stay here, We look forward to see you again. Marketing and Communications Team
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewI like Everything. Amazing rooms and services. Break fast absolutely up to the name! View was fantastic
If I have to be peaky this hotel shall be in the circuit of the cansino shuttle bus. This would be a fantastic service
Dear carlo, Thank you for visited Crowne Plaza Macau, We're happy to hear that you like our hotel, amazing rooms and services, you're comment make our hotel success, We look forward to see you again. Marketing and Communications Team
Dear carlo, Thank you for visited Crowne Plaza Macau, We're happy to hear that you like our hotel, amazing rooms and services, you're comment make our hotel success, We look forward to see you again. Marketing and Communications Tea… Show more
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewNice view
staff ain't friendly and seem reluctant to help guest. not 5 star service at all
Dear Khoo, Thank you for your feedback. We're glad you enjoyed the view, for your feedback, We will address this with our team to improve. We hope to welcome you back for a better stay. Marketing and Communications Team
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewSpacious rpom, view is stunning and staffs are very accomodating.
Dear Ramil, Thank you for visited Crowne Plaza Macau, We're happy to hear that you like our hotel, Spacious rpom and staffs are very accomodating, you're comment make our hotel success, We look forward to see you again. Marketing and Communications Team
Dear Ramil, Thank you for visited Crowne Plaza Macau, We're happy to hear that you like our hotel, Spacious rpom and staffs are very accomodating, you're comment make our hotel success, We look forward to see you again. Marketing … Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewRoom size and location
Very noisy on the river side, huge construction on the front and I wasn’t informed about nor did asked if accepting as .
Dear Kevin, Thank you for visited CROWNE PLAZA MACAU and thank you for your comment about for stay here, We look forward to see you again. Marketing and Communications Team
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewvery good location and service. Nice bed and soundisolation.
iew from the room was been on construction area. Construction "sound's" were beening anoying spesially on evening.
Dear Stephan, Thank you for visited CROWNE PLAZA MACAU, We're happy to hear that you like our good location and service, you're comment make our hotel success, We look forward to see you again. Marketing and Communications Team
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewA little to far
Distance
Dear Raphaella, Thank you for visited CROWNE PLAZA MACAU and thank you for your comment about for stay here, We look forward to see you again. Marketing and Communications Team