The staff are very nice and helpful.

Stayed in August 2025

Old school hotel. Some facilities need upgrade.

Charming large property with many amenities and great staff. The breakfast is plentiful and delicious. The rooms are large and very comfortable with beautiful balconies overlooking the sea.

Stayed in August 2025

Nothing

Excellent property with two swimming pools and sea facing rooms with big balconies

Stayed in August 2025

Getting bitten outside by the bugs!

We love coming here. It’s great value for money, and the staff are great.

Stayed in August 2025

Location was a bit far to the city. Lucky this hotel provide shuttle bus just to go to cotai side.

Perfect hotel to relax with the ocean view and the staffs were friendly and accommodating. And the facilities were convinient especially with kids.

Stayed in August 2025

The location is a bit out of the way and you pretty much need to get a taxi anywhere. The hotel is a bit dated although very well maintained.

The hotel is tranquil with an amazing water view. The staff are all very friendly and helpful. They offered us a free upgrade which was really nice and unexpected.

Stayed in August 2025

One staff completely ignore me and moved to the next person even I’m already in the queue.

The big room, toilet, cleanliness, comfortable bed and soft sofa chair

Stayed in June 2025

I had a wonderful experience at Grand Coloane! From the moment I arrived, the staff were incredibly welcoming and professional. The check-in process was smooth, and my room was clean, comfortable, and well-appointed with all the amenities I needed. The location was perfect—close to near the beach and 10 Minutes into town. 20 minutes from ferry port. I especially appreciated the yummy halal food! The housekeeping was consistent and thorough throughout my stay, and every staff member I interacted with went above and beyond to ensure I was comfortable. Overall, this hotel exceeded my expectations. I would definitely stay here again and recommend it to anyone looking for quality accommodation in Macau!

Stayed in July 2025

Taxi availability at night back to the hotel.

Pool and leisure facilities.

Stayed in July 2025

location and communication less shuttle bus

spacious and flexible for early checkin and checkout

Stayed in July 2025

Balcony furniture scruffy. Rooms a bit dated.

Big rooms, comfy bed. Good value. Nice staff.

Stayed in June 2025

Staff were very friendly and helpful throughout our stay. The pool was amazing for children and adults. We made some amazing memories and had many laughs.

Stayed in July 2025

It was a little difficult to get to anywhere else in the island from the resort in.a reasonable time, if that could be solved for it would be perfect

The staff, the place and the rooms were great

Stayed in July 2025

The place is peaceful...and ll staff is friendly

Stayed in July 2025

Everything was absolutely exceptional ! From the friendly staff, to the great facilities and comfiest of beds. We didn’t even need to leave the resort as all our needs were met right there. The food is impeccable and so is the service. We have to mention Jackie, who was just so kind, fun and friendly. She really made our dining experience.

Stayed in July 2025

Awesome pool for kids to play in. Chilled atmosphere.

Stayed in July 2025

The furnishings are nice in a classic style but a little bit old.

Well equipped with swimming pools and large gym, located next to the sea to take a walk, very good breakfast, large and beautiful garden.

Stayed in June 2025

Sometimes hard to get transport away from the location at busier times although the staff are very helpful

Great spot with great staff- well worth the money and the breakfast spread for 138mop was fantastic

Stayed in June 2025

Service can be a little slow in the restaurant but we weren’t in a rush so no problem

Amazing facilities and location. The staff are really lovely and go the extra mile, especially the Club staff and check in staff. Food is exceptional. We really enjoyed the buffet breakfast, afternoon tea and the Indian buffet. All amazing value for money and incredibly good quality. The kids club activities were also excellent and our two kids loved the staff and range of activities. We also enjoyed a wonderful massage at the spa. The pool area is impressive and the whole hotel is spacious and well maintained even though dated in parts but this adds to the charm. We’ve stayed many times before and will certainly return! It is also very lovely that the staff remember us when we return, a nice personal touch!

Stayed in June 2025

Nothing comes to mind.

Wonderful staff especially Sai, Edison and Victor who were exemplary in their charm, helpfulness and kindness. Excellent breakfasts and wait staff with a big choice of menu. Aesthetically pleasing hotel and grounds. Lovely room, big balcony, both with sea view. Comfortable beds and pillows. Lovely big bathroom with strong water pressure.

Stayed in June 2025

The property looks older but I have to say it has been very well kept considering it’s a very old hotel.

The indoor pool was a delight. The room is spacious and although the resort is far from the casinos, it’s very easily accessible by public transport.

Stayed in June 2025

The fact that we booked only a one day stay here. We wish we had stayed longer to fully enjoy all the amenities!

The hotel was excellent as usual. The support staff is amazing. We forgot our phone in the hotel. The staff went through the trouble of finding it and making it back to us.

Stayed in June 2025

Don’t go if you are demanding a perfect hotel. It is 35years old so some elements are a bit dated but don’t let that put you off.

Excellent buffet breakfast and dinners. The large room size is great and the pool and other facilities are very family friendly. The staff are excellent and very helpful.

Stayed in June 2025

NA

Everything was perfect. 2nd time staying here.

Stayed in June 2025