Reviews of Artyzen Grand Lapa Macau 5 stars
956-1110 Avenida Da Amizade, Macau, Macao
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWonderful staff that were so friendly and helpful. Good location from Outer Harbour port. Amazing pool and spa facilities.
Would benefit having a nice smelling spray in reception and communal areas. The hotel is amazing otherwise and contends with the big brands so the musty smell on arrival lets it down.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt was clean, and many local eateries surround the hotel's location. The hotel does not have a casino, which is family-oriented. It takes less than 5 min walk to Sand Hotel and there are free coach bus to Venetian and Parison Hotel.
Nothing.
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI had such a wonderful stay at Artyzen! The in-room dining was not only delicious but also very generous in portion size—perfect after a long day. The room was always spotlessly clean, and housekeeping did an excellent job. The service really stood out. The staff were incredibly kind and welcoming every time we entered the hotel, which made us feel truly valued. When we needed a taxi, they were quick to assist and always made sure we were taken care of. The check-in process was also smooth and friendly. Overall, this was truly 5-star service in every way. Highly recommended!
None
Dear Valued Guest, Thank you for your excellent review! We are delighted to hear about your perfect stay and looking forward to welcome you back soon. Yours sincerely, Guest Services Artyzen Grand Lapa Macau
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewStaff are very friendly and helpful
maybe the shuttle bus could run to Cotai as well.
Dear Valued Guest, Thank you for your kind review. Your valuable feedback is utmost important in ensuring our continuous quality improvement for our guests. We look forward to welcome you back soon and restore your confidence. Yours sincerely, Guest Services Artyzen Grand Lapa Macau
Dear Valued Guest, Thank you for your kind review. Your valuable feedback is utmost important in ensuring our continuous quality improvement for our guests. We look forward to welcome you back soon and restore your confidence. Yours sin… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location.
The shuttle service starts only from noon. Poor sound proof, one can hear clearly guests talk outside the room as if they were inside. Old furnitures, refurbished I believed but fixtures were old. Resort area poorly maintained.
Dear Valued Guest, Thank you for your kind review! We are delighted to hear that you enjoyed your stay and looking forward to welcome you back soon. Yours sincerely, Guest Services Artyzen Grand Lapa Macau
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewbreakfast was really nice, lovely atmosphere almost like colonial architecture. the pool was amazing- our kids had a great time there!
Dear Valued Guest, Thank you for your excellent review! We are delighted to hear about your perfect stay and looking forward to welcome you back soon. Yours sincerely, Guest Services Artyzen Grand Lapa Macau
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewDear Valued Guest, Thank you for your excellent review! We are delighted to hear about your perfect stay and looking forward to welcome you back soon. Yours sincerely, Guest Services Artyzen Grand Lapa Macau
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewNice helpful staff - Maylis and Maly in particular. Well-sized quiet room with balcony. Umbrella rental was useful.
Gym wasn't 24hr - Shuts at 10pm. Shuttle bus non-existant. Check-in slow despite no other guests being around or waiting.
Dear Valued Guest, Thank you for your kind review. Your valuable feedback is utmost important in ensuring our continuous quality improvement for our guests. We look forward to welcome you back soon and restore your confidence. Yours sincerely, Guest Services Artyzen Grand Lapa Macau
Dear Valued Guest, Thank you for your kind review. Your valuable feedback is utmost important in ensuring our continuous quality improvement for our guests. We look forward to welcome you back soon and restore your confidence. Yours sinc… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewthe location is convenient to and from the ferry. a good service and excellent food
nothing
Dear Valued Guest, Thank you for your excellent review! We are delighted to hear about your perfect stay and looking forward to welcome you back soon. Yours sincerely, Guest Services Artyzen Grand Lapa Macau
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified reviewEverything was spot on. The bedroom was spacious and clean, the resort and the swimming pool were great. The breakfast was also very good. Every member of the staff was super friendly and nice.
Everything was great.
Dear Valued Guest, Thank you for your excellent review! We are delighted to hear that you enjoyed your stay with us and looking forward to welcome you back soon. Yours sincerely, Guest Services Artyzen Grand Lapa Macau
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewMy husband and I had a wonderful stay at the Artyzen Hotel. Unlike most hotels in Macau that feature casinos, Artyzen doesn’t have one, which I really appreciated because it made the atmosphere more peaceful and relaxing. The staff were exceptionally friendly and professional throughout our visit. I also enjoyed a drink at their bar, where the presentation was impressive. Definitely a place worth visiting again! ;)
Dear Valued Guest, Thank you for your excellent review! We are delighted to hear that you enjoyed your stay with us and looking forward to welcome you back soon. Yours sincerely, Guest Services Artyzen Grand Lapa Macau
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewValue for money! Excellent service from reception, concierge and housekeeping! Location is great, next to Sands Macau. Easy to take free shuttle bus service to various locations like ferry terminal, Sands Venetian.
Nil
Dear Valued Guest, Thank you for your excellent review! We are delighted to hear that you enjoyed your stay with us and looking forward to welcome you back soon. Yours sincerely, Guest Services Artyzen Grand Lapa Macau
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewVery spacious and comfy
A bit old
Dear Valued Guest, Thank you for your excellent review! We are delighted to hear that you enjoyed your stay with us and looking forward to welcome you back soon. Yours sincerely, Guest Services Artyzen Grand Lapa Macau
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified review