Reviews of Hotel Guia 3 stars
Estrada Do Engenheiro Trigo No. 1-5, Macau, Macao
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewGreat location with most amenities within 500 to 750 m walk with super tunnels underneath the hills to get you easily around! The bedroom was comfortable clean and tidy .
Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be combined into one sentence, thank you for your support of the hotel.
Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be combined into one sentence, thank you for your suppo… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewBeautiful view from the terrace. Good size rooms. Very clean.
Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Guia Hotel will always stand in this city, waiting for your arrival! See you there or not!
Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Guia Hotel will always stand in this city, waiting for your arrival! See you th… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewCalm and quiet location. Terrace garden is best place for sit outside and enjoy surrounding with refreshing drink of your own. Staff was helpful especially the enthusiastic young security guy.hyfienic and clean place.heir own night club at basement.
Smaller rooms, communication difficulties, very limited breakfast option, far away for even other restaurants, shops, let alone sight seeing.
Dear guests: Hello! We are glad that you chose to stay at Guia Hotel. The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's Chinese breakfast is rich in variety and delicious! Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Dear guests: Hello! We are glad that you chose to stay at Guia Hotel. The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's Chinese breakfast is rich in variety and delicious! Home is wh… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in December 2024
Verified reviewReviewed: 4 March 2025 · Stayed in February 2025
Verified reviewThe bread an orange Juice, wonderful. The best cofee we managed to have. Nice view. Very clean.
The heater function of the air conditioner was off, but they Gave me a portable heater.
Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to y… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewEverything was great. The food of the restaurant was excellent. Highly recommemd the food there.
The only and biggest drawback is the smoke smell from the air con. No matter how the smoke smell stayed in the room and stuck to our luggage and clothes for days. Not recommended to anyone that has breathing related conditiones as one of our company has allergies and was affected during the stay.
Dear guest: Thank you very much for your support of our hotel. We have immediately followed up on the issues you reported. We are very sorry for bringing you an unpleasant experience. We would like to offer our most sincere apologies. We also thank you very much for providing us with your valuable opinions. We will continue to improve our services. Looking forward to your next visit!
Dear guest: Thank you very much for your support of our hotel. We have immediately followed up on the issues you reported. We are very sorry for bringing you an unpleasant experience. We would like to offer our most sincere apologies. We al… Show more
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewThe food in their restaurant is superb! We kept on coming back. I give it a 5 ⭐️ rating. 👌🏼 We are very lucky to have Ruby, our waitress when we dined at their restaurant, who can communicate with the Filipino and English language very well, and also she gave us tips on how to commute, find our way around, and the things that we can do in Macau during our short stay. 😊
Dear guests: Hello! We are glad that you chose to stay at Guia Hotel. The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's Chinese breakfast is rich in variety and delicious! Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Dear guests: Hello! We are glad that you chose to stay at Guia Hotel. The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's Chinese breakfast is rich in variety and delicious! Home is wh… Show more
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in December 2024
Verified reviewThe doorman from Portugal is very kind and helpful. There is walking distance to the main tourist attractions, but bus transportation is also convinent. Free bus service to Macau Outer Harbour Terminal. Beautiful view at the roof top.
Safe in room impossible to use at first, be fixed later, but failed again.
Dear guest: Thank you very much for your support of our hotel. We have immediately followed up on the issues you reported. We are very sorry for bringing you an unpleasant experience. We would like to offer our most sincere apologies. We also thank you very much for providing us with your valuable opinions. We will continue to improve our services. Looking forward to your next visit!
Dear guest: Thank you very much for your support of our hotel. We have immediately followed up on the issues you reported. We are very sorry for bringing you an unpleasant experience. We would like to offer our most sincere apologies. We al… Show more
Reviewed: 18 January 2025 · Stayed in November 2024
Verified reviewReviewed: 1 January 2025 · Stayed in December 2024
Verified reviewReviewed: 1 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 December 2024 · Stayed in November 2024
Verified review•Close to the some of main tourist attraction of Macau •Quite spacious room
•Front office staff are somewhat unfriendly •Probably just a coincidence, but the room I stayed at smells like old warehouse •No shuttle bus from HKBCF (港珠澳大橋澳門口岸) Important message for those who'll be staying at this hotel: keep the slip of immigration clearance paper you get upon clearing the immigration of Macau at the entry point, since it'll be required for check-in.
Dear guest: Thank you very much for your support of our hotel. We have immediately followed up on the issues you reported. We are very sorry for bringing you an unpleasant experience. We would like to offer our most sincere apologies. We also thank you very much for providing us with your valuable opinions. We will continue to improve our services. Looking forward to your next visit!
Dear guest: Thank you very much for your support of our hotel. We have immediately followed up on the issues you reported. We are very sorry for bringing you an unpleasant experience. We would like to offer our most sincere apologies. We al… Show more
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewBed were comfy, room was nice, good size. 10min walking distance to casinos, there is shuttle service that can take you but runs until 1800. Doorman was very helpful and friendly
Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to y… Show more
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewReviewed: 23 November 2024 · Stayed in November 2024
Verified reviewReviewed: 18 November 2024 · Stayed in November 2024
Verified reviewReviewed: 7 November 2024 · Stayed in November 2024
Verified reviewAccessible even by walking to the places I’ve been.Tidiness of the place comes first to me and Check✅.Wifi connection is strong 💪.A comfortable place to rest after a long day of painting the town red.
None so far I am so happy 😁. Just a suggestion since Macau is a tourist destination People who interacts with clients/customer should know the International English language 🙏❤️
Dear guest, thank you for your stay and for giving us the opportunity to serve you. The support and suggestions in your reviews are very rare and precious treasures for us. We will continue to work hard to continuously improve various services and hope to see you again in Guia. I wish you a happy mood and a happy family!
Dear guest, thank you for your stay and for giving us the opportunity to serve you. The support and suggestions in your reviews are very rare and precious treasures for us. We will continue to work hard to continuously improve various servi… Show more
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewreasonably priced, close to the lighthouse and bus stops, free day-time shuttle service to certain transportation hubs, helpful and accommodating staff, especially the friendly security/doorman, night view from the rooftop terrace garden
no big issues if every guest just behaves and respects others
Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to y… Show more
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewGreat location close to the historic centre and Guia Hill Fortress. Very friendly front desk staff that spoke good English.
Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to y… Show more
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewwi fi not bad
It's smoke Hotel!!!Smell of tobacco everywhere!!!Its terrible!!! If you don't smoke -never stay in this place!
Dear guest: Thank you very much for your support of our hotel. We have immediately followed up on the issues you reported. We are very sorry for bringing you an unpleasant experience. We would like to offer our most sincere apologies. We also thank you very much for providing us with your valuable opinions. We will continue to improve our services. Looking forward to your next visit!
Dear guest: Thank you very much for your support of our hotel. We have immediately followed up on the issues you reported. We are very sorry for bringing you an unpleasant experience. We would like to offer our most sincere apologies. We al… Show more
Reviewed: 31 August 2024 · Stayed in August 2024
Verified review