Reviews of Macau Masters Hotel 3 stars
162 Rua das Lorchas, Macau, Macao

Loading
Guests also reviewed these properties:
Tejakula, Indonesia
London, United Kingdom
Ohrid, North Macedonia
Montebelluna, Italy
Oban, United Kingdom
Mui Ne, Vietnam
Bergamo, Italy
Dubai, United Arab Emirates
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewStaff are super helpful and very accommodating. That makes up for everything.
Dear Guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely! Macau Masters Hotel
Dear Guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewClean and full of equipment All the staff are very friendly , and trusted I left my phone and already check outl. After that I back to the hotel , my phine was alteady at the recepsionest on august 27 th 2025 , thanks alot for the one of girl staff on duty
Dear Guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely! Macau Masters Hotel
Dear Guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewIts nice place near thé city
Nothing
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewRoom and staff are all nice. Cant ask for anything more! The location is very near Senado Square and bus stop is just in front of the hotel. I highly recommend this hotel.
None
Dear Joanna, Thank you for taking the time to post a review following your stay with us. We're glad that you are satisfied with the hotel's location. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
Dear Joanna, Thank you for taking the time to post a review following your stay with us. We're glad that you are satisfied with the hotel's location. We sincerely hope to have the opportunity to create another memorable stay the ne… Show more
Reviewed: 29 July 2025 · Stayed in May 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGood locations. Two bus stops locate in front of the hotel. Very easy to go to Taipa and Cotai area by bus. It locates in a walking distance to old town.
Smoking smell in corridor
Dear Kuakarun, Thank you for taking the time to post a review following your stay with us. At the same time I was disappointed to read that some certain aspects were not able to meet your expectations. We have taken note of the comments, for which we would like to apologize to you. Please rest assured that your comments will be addressed for betterment. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely! Macau Masters Hotel
Dear Kuakarun, Thank you for taking the time to post a review following your stay with us. At the same time I was disappointed to read that some certain aspects were not able to meet your expectations. We have taken note of the comments, fo… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLocation, easy to walk to famous tourist sites and access to the bus
The 200 mop charge for a mini bar. You do get it back but if you dont know about it when you check in you are sol.
Dear Barbara, Thank you for taking the time to post a review following your stay with us. We're glad that you are satisfied with the hotel's location . We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
Dear Barbara, Thank you for taking the time to post a review following your stay with us. We're glad that you are satisfied with the hotel's location . We sincerely hope to have the opportunity to create another memorable stay the … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewVery accomodating staff and best location to tourists spots.
Dear Balacy, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely! Macau Masters Hotel
Dear Balacy, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you ar… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewWonderful, friendly n helpful staffs Close to many tourist spots
Nil
Dear Hang Cheng, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely! Macau Masters Hotel
Dear Hang Cheng, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time yo… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewLovely,welcoming team - so helpful. Very efficient kind service. Within a 10-15min walk of the main tourist attractions with some good restaurants nearby and easy access to transport. Ticked all the boxes, and some!
Dear Sarah, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely! Macau Masters Hotel
Dear Sarah, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewlocation is good
Room too small for 2
Reviewed: 3 July 2025 · Stayed in May 2025
Verified reviewEverything in Macau is expensive and this is a good option not crazy expensive. The rooms are very good.
Dear Nuno, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely! Macau Masters Hotel
Dear Nuno, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are … Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified review